Why I don't buy from Newegg anymore...

[lexluthermiester]

If I base life decisions on moving to a city to start over on two things: Micro Center and access to fiber optic internet, is that shallow of me?

Not shallow at all. If those things are important to you, that is what matters.

 

[bmacsys]

Given recent history ... I'm surprised EVGA cards are being purchased w/o in depth reviews

970 SC - 1/3 heat sink missed GPU
1060 - 1080 - Shipped w/o thermal pads, pyrotechnoics, recall ensued
2xxx - using non "A" series GPUs

I do see a lot of 3rd party sellers on newegg ... not a smany as amazon... but I have never not been able to buy a desired product from newegg. I never buy any 1st stepping products .... don't start shopping until news breaks on issues like the above.

Since Tom's (and Anandtech) was purchased by product placement company (Purch) ... I wouldn't bother looking there anymore. Im saddened to live in a day where this kinda activity takes place... Tucker Carlson had a libel / slander lawsuit dismissed this week because because in the judges words, his repuations is such that reasonable people don't believe anything he says.



Newgg has has oveseas ties since it's founding. It was founded by Fred Chaing. a U.S. immigrant from Taiwan, He stepped down oin 2008, remaining head of Chinese operations and then became CEO again in 2010. In 2016, Liaison Interactive, a Chinese technology company, acquired a majority stake in Newegg in an investment deal .

He was an immigrant from China. But it was a US company with its headquarters and management in California.

Do yaw think some of the prices today, some of the online stores might be price gouging? I really haven't shopped "online" for any PC parts this year, other than a couple things on eBay, so I really haven't keep up with the prices.

Like the guy said it is 3rd party sellers on the Amazon Marketplace or Newegg storefront who work out of their basements.

 

[Aquinus]

If I base life decisions on moving to a city to start over on two things: Micro Center and access to fiber optic internet, is that shallow of me?

I mean, I could do that. Move closer to Boston, then I get Fiber and a Microcenter in Cambridge. The problem with that is I'd probably be spending twice as much on internet, twice as much on rent, and I'd be giving a whole boatload of my income to the state of Massachusetts as income tax (NH and Texas [location of my employer], have no income tax.) For all that money after a couple months, I could probably build a high end gaming machine. I'd be down an easy $1,000 to $2,000 a month if I did that. In that context, 220Mbit and having to drive at least an hour to get to Microcenter seems worth it.

On a side note, I do think that Comcast fiber is an option in my area, but it comes with a long term contract and costs something like $300/mo for just internet alone.

 

[R-T-B]

I get the funny looks when I wave my wrist over the contactless eftpos machine in stores.
My chip is in a wristband I wear, some people even have them in a ring on their finger.

Here in America you'd probably get some kind of "Mark of the Beast" commentary.

 

[RandallFlagg]

Newegg hasn't quite hit Amazon levels of promotion and false advertising, but I avoid both now if possible. Has nothing to do with their false advertising promotions, at least not directly. Amazon as an aggregator for other resellers can no longer filter out scammers effectively, and in fact promotes it as a significant portion of search results don't meet search critiera - they show up because they are sponsored / promoted. I pull up laptops on amazon and it gives me results for "newest model" lattitude running an i5-7300U and so on. I would bet 10% of what's on Amazon is illegal copyright / patent infringing knockoffs.

Newegg isn't quite *that* bad but they are following the same model. 1/2 of what's on Newegg isn't from Newegg at all, and the deceptive descriptions, price gouging for the unwary, and dubious veracity of the brands abound.

So yes there is still a place for businesses like Microcenter, who sell their wares themselves and provide good customer service.

It's too bad Best Buy hybridized themselves on that front, they don't have much for sale in this space but after reading about people getting 'used' and 'fake' CPUs from Newegg and Amazon I bought my i5-10400 from Best Buy - @ the same price as Newegg at the time.

 

[Space Lynx]

I mean, I could do that. Move closer to Boston, then I get Fiber and a Microcenter in Cambridge. The problem with that is I'd probably be spending twice as much on internet, twice as much on rent, and I'd be giving a whole boatload of my income to the state of Massachusetts as income tax (NH and Texas [location of my employer], have no income tax.) For all that money after a couple months, I could probably build a high end gaming machine. I'd be down an easy $1,000 to $2,000 a month if I did that. In that context, 220Mbit and having to drive at least an hour to get to Microcenter seems worth it.

On a side note, I do think that Comcast fiber is an option in my area, but it comes with a long term contract and costs something like $300/mo for just internet alone.

that is really cool you have such a far away employer. i have been trying to find a remote job last few months with no luck. even when i find a decent remote job i qualify for it says "you must live within reasonable distance of our location" so yeah... im still screwed. covid changed nothing.

 

[harm9963]

In Houston Tx, we have it all, or i have it all.

 

[Mr Bill]

In Houston Tx, we have it all, or i have it all.

Howdy neighbor! I'm out by the Horse Race Track on an acre of private property, 1 neighbor, the best of both worlds.

 

[Aquinus]

that is really cool you have such a far away employer. i have been trying to find a remote job last few months with no luck. even when i find a decent remote job i qualify for it says "you must live within reasonable distance of our location" so yeah... im still screwed. covid changed nothing.

That's what happens when you have skills with something where talent isn't all in the same place. Even if I got this job during a time without COVID, I'd probably still be a remote worker. I'm 100% remote because of my skills, not so much because of COVID.

 

[moproblems99]

that is really cool you have such a far away employer. i have been trying to find a remote job last few months with no luck. even when i find a decent remote job i qualify for it says "you must live within reasonable distance of our location" so yeah... im still screwed. covid changed nothing.

Remote isn't all it's cracked up to be. Very easy to get distracted and very easy to blur the line of work and home.

 

[sneekypeet]

Please get back to the topic.

 

[ii3osshogg]

I would never shop newegg.com again. They run false sales, say they are 'newegg sales', when really they are manufacturer sales. They are scalpers and gouge on the prices just like the individuals do on Amazon when stock is low. I have done 1 return with them for almost 400$ worth of un-opened items and they are asking for a month to give me my money back now. I have never experienced any return in my life that it would take 1 month for the retailer to open the box, see their brand new items in it, and issue a refund. They will never make it. I should have taken the advice online of people who have been scammed by them, (box-less items, stolen credit card numbers, defective items, etc...) but i always WANT to try to give the 'lil guy' a chance before spending w/ big giants like amazon. However, Newegg.com have proven themselves to be complete frauds in my opinion and i really doubt i will ever see that money. Contacting customer support is a joke. I feel sorry for the chat operators, as they have to be getting bombed with complaints of terrible packaging, selling items that are clearly used as 'new', and just doing all they can to NOT WORK or give people the items paid for/process a simple return.
It is like they are probably a couple of guys who go raid amazon trash cans at the distribution center, try to repair what they can, and clean the rest, hoping for people to not complain of damaged, scratched up items and hope they will forget about orders & returns eventually. It's really sad when a smaller retailer does this cause it kills it for the other smaller guys who i would like to offer support to, but after the couple of newegg terror experiences, I think I'll stick with amazon, regardless of how much i would like to try other smaller independent guys... I just do not have the money to 'donate' to their trash-can-turn-around business that i honestly think are amazon distribution center garbage items.

 

[Gmr_Chick]

After this last experience dealing with Newegg, I'm pretty sure I'll only buy from them if I can't find a particular item anywhere else. Spent damn near a month trying to get a refund on a Z490 board I bought from them, only to have them reject my refund on account of bent pins on the motherboard socket...even though I'm fairly certain I attempted to be as careful as possible when installing the CPU, putting the plastic cover back on the correct way (I figured that out the hard way with a prior board...), etc.. Not to mention, when I first got the board, the box was pretty thrashed, had rips in different places. And when I finally got the dead board back a few days ago, it was missing the other pair of 2 in 1 SATA cables, yet I distinctly remember packing EVERYTHING back in their respective bags. The empty plastic bag for the missing SATA cables was even in the box still, FFS!

 

[oobymach]

I haven't had any issues and been dealing with them for years, only parts I ever had to return were a mobo that was quickly replaced and 2 gpu's that were rma'd to manufacturer and took less than 2 weeks to replace. They have good deals, but have merged their site with others (like bestbuy marketplace and others before them) so when buying items I look to make sure they're in stock in my country and coming from newegg and not one of the random chinese distributors. Always ships super fast, Purolator in my area, always in good condition, the latest was 4 parts, all arrived together 3 days after ordering, they were delayed 1 day due to snowstorm.

They have good sales, and they're always having sales. Their in house manufacturer is Rosewill and like most they're ok for some stuff but meh for others. Using the latest computer case I bought from them as an example barely fit the mobo, had to take the foam off the back of the metal plate that fits in the back of the case to get the holes to line up, putting the posts in the holes was a nightmare because they painted the case after threading the holes so 3 out of 9 went in easily by hand, the other 6 had to be persuaded with pliers, some all the damn way in like they were cross threading (they weren't).

I would actually recommend them if u live in Canada, I hear horror stories about American mail delivery like drivers taking their trucks full fo mail into the woods and dumping the mail out in the middle of nowhere rather than go through the work of delivering it, which is their only job, and package thieves making off with random boxes delivered on peoples porches doesn't help (if you are skilled you can fight this kind of crime by leaving a box gift wrapped on your porch filled with a small amount of whatever explosive, I hear a small amount of black powder like a big firecracker works well, covered in feces of your choice, animal or human droppings triggered to the boxes lid opening, place a camera nearby and test your kaboom boom beforehand, you don't want to kill the thief, just cover their face and hopefully their mouth in dog shit, don't perform test with shit, use a shit substitute, trust me).

 

[freeagent]

I just built a PC from Newegg.ca and I had a good experience. Shipping was a tad slow even though I paid for fast shipping.. but it was Christmas mixed with Malware.. I too have read of terrible Newegg experiences south of the border.. my condolences truly. And it was cheaper than Amazon.. but Amazon has amazing shipping. They are probably psychopaths on the road poppin bennies and shit.

 

[awev]

I use PC Part Picker to help find the best price and who has it in stock. After reading this I thread I may just concentrate on places like Micro Center and ProVantage for my computer related purchases.

 

[ThrashZone]

Hi,
I've never had issues with newegg
I've read some issues and at least one about them sending damaged socket pins on a mother board

I did buy my z490 apex from them and it was luckily a asus factory sealed box nice of asus to start doing this long overdue
Mostly before I've only bought memory from them if sold and shipped by egg.
Bought a few other items from the egg too just small potato stuff no issues.

 

[Bill_Bright]

I would never shop newegg.com again. They run false sales, say they are 'newegg sales', when really they are manufacturer sales.

Then you should never buy any product from any retailer ever again! Seriously!

Local car dealers do this all the time, claiming they are having a sale or rebate when the reality is, it is the car maker providing the discount or rebate. Grocery stores claim they have discounted all flavors of Cheerios when in reality, General Mills is providing the discount. Foot Locker selling all New Balance shoes at a discount surely is not providing the reduced prices out of their own profits. Best Buy having a sale on all LG refrigerators is NOT Best Buy giving us consumers the discount.

 

[bobbybluz]

package thieves making off with random boxes delivered on peoples porches doesn't help (if you are skilled you can fight this kind of crime by leaving a box gift wrapped on your porch filled with a small amount of whatever explosive, I hear a small amount of black powder like a big firecracker works well, covered in feces of your choice, animal or human droppings triggered to the boxes lid opening, place a camera nearby and test your kaboom boom beforehand, you don't want to kill the thief, just cover their face and hopefully their mouth in dog shit, don't perform test with shit, use a shit substitute, trust me).

Where I live getting caught stealing things off porches can end up with the would-be thief getting shot.

 

[Mr Bill]

Where I live getting caught stealing things off porches can end up with the would-be thief getting shot.

Where I live, you could get a case of lead poisoning.

 

[bobbybluz]

Where I live, you could get a case of lead poisoning.

Mr. Ruger convinced a would-be package thief he was at the wrong house last summer here. He was trying to steal a 96 pound subwoofer off my front porch that FedEx had just delivered. I'd just gotten the delivery notice in a text then heard a crash on the porch. The idiot tried picking it up and his hand went through the box. He dropped the box because it was a lot heavier than he suspected. I came out the front door with Mr. Ruger, he ran back to his truck and nearly hit another vehicle head-on as he flipped a u-turn in front of my house and took off as fast as his truck would go. I suspect he had been following the FedEx truck stealing packages.

 

[erocker]

I won't bother with Newegg again until they get rid of 3rd party sellers. Besides, anything worth buying there is already bought out by 3rd party sellers/scalpers. Actually I probably won't bother with Newegg again as there's just plenty of other options nowdays. Past couple of years I've checked there for things I need, but wound up buying elsewhere anyways.

 

[ii3osshogg]

Then you should never buy any product from any retailer ever again! Seriously!

It is not the fact that i would not buy an item that was a sale initiated by a manufacturer, it is the false presentation/pitch that a re-seller makes to indicate it is an exclusive type offer from them (the retailer).
It is the old 'used car-salesmen' mentality, and yes, i am familiar with it... Many women can do it for years in order to get a husband (unfortunately). LOL!
I know it is a part of 'retail', & it was my fault of impulse buying thinking 'Sale ending in 5 minutes!' as actual truth, when it was actually not, and item remained on sale there, as well as every place selling the item that I later found when doing better research. One item even went down in selling price a few moments after sale. Just a couple $, so no biggie.
I once worked at a car lot. I lasted only about 3 months. I was let go because owner said 'you are just too honest to people' and you 'can't be like that here. It's not your job. Your job is to SELL'. And I can respect that, but I still find it a shame that it is just expected nowadays that people will break any value or virtue in trade for money. But it seems to be the way of the world, and I doubt I can change that. But honesty is a nice breath of clean air at times, and becoming harder and harder to find. But i suppose entire incident could have been avoided if I had not bought on impulse & done more research before buying.
However, It is still no excuse to make someone wait over month for a refund on un-opened items that we returned next-day.

 

[oobymach]

Where I live getting caught stealing things off porches can end up with the would-be thief getting shot.

Where I live, you could get a case of lead poisoning.

I hear you, but these thefts usually happen in broad daylight when the homeowner is away. It all depends on where you live how far you can go with a boobytrap, another way to fuck with thieves is leaving a gift on your porch wrapped in metal foil and connected via a wire to your homes live electrical (usually the smaller slot in your standard outlet) and give the thief a good zap, skunk juice and compressed air, box full of angry hornets, a combination of hornets and exploding dog shit, glitter bombs, if you have a good imagination and some free time and are in an area prone to thieves fucking with your shit I say fuck back.

 

[jaggerwild]

I won't bother with Newegg again until they get rid of 3rd party sellers. Besides, anything worth buying there is already bought out by 3rd party sellers/scalpers. Actually I probably won't bother with Newegg again as there's just plenty of other options nowdays. Past couple of years I've checked there for things I need, but wound up buying elsewhere anyways.

So where do you shop then? if your gonna bash them you have to give an option to replace them...........