ASUS Seemingly Drops Support for AMD Ryzen 5000 Series CPUs on X470 Motherboards, the Company Responds

[AleksandarK]

Today there is some quite interesting information circulating the web regarding ASUS and its alleged decision. Going a few months back, AMD released a statement regarding the support for its upcoming Ryzen 5000 series CPUs and said that it should enable compatibility with the last-generation X470 and B450 chipset. That, however, has remained a bit of mystery. The update is baked-in with the BIOS, which every manufacturer, like MSI, ASUS, Gigabyte, etc. provides independently of AMD. So it is a manufacturer-dependant case, where if one vendor chooses not to provide support for 400 series chipsets, many motherboards will not support new CPU generation.

Update Oct 14th: ASUS has reached out to us and said that "ASUS will provide updated BIOS' for the X470 and B450 chipsets based on AMD's current release schedule of new AGESA code in January 2021. This original report was based on incorrect information." This means that the customer support case contained wrong information, and ASUS is going to support 5000 series Ryzen CPUs on 400 series chipsets. Please note that the information below is incorrect.



This represents the case of what seems to be happening with ASUS. In correspondence with ASUS support, a customer asked ASUS if they plan to update a Crosshair VII Hero X470 motherboard with support for AMD's upcoming Ryzen 5000 series CPUs, the company gave a rather negative answer. Here is the quote below:

I am writing this email to provide you an update about your ongoing case. According to our engineers, We have no plans for the Crosshair VII Hero to support the Ryzen 5900X, please purchase Crosshair VIII Hero and any Ass (*ASUS) B550 motherboard that will support Ryzen 5900X and 5000 series processors.

You can check out the full Reddit thread here. It appears that ASUS recommends users that they upgrade to new motherboards and that there will be no support of AMD's Ryzen 5000 CPU series on 400 series chipset on their motherboards.

View at TechPowerUp Main Site

 

[the54thvoid]

AMD might not be happy about that. I wonder if the ensuing uproar will prompt them to have a word in Asus ear?

 

[Vya Domus]

Buy our new motherboards so we can make more money, eh ?

 

[Jism]

Buy our new motherboards so we can make more money, eh ?

Yep. Asus has made a well name over the last years in relation of the hardware they produced. However, the prices for that went up as well.

A bit premium board already varies in between 250 and 400 euro, and considering this it's just a punch in the face to buy more products from asus.

 

[Haile Selassie]

As an owner of Crosshair VII Hero and 3800X I say this - this is the last time i have purchased ASUS motherboard. There is no technical reason not to support X470, the pinout is the same. There is enough capacity in EEPROM for extended AGESA.

 

[lemoncarbonate]

How about my X370?

 

[john_]

ASUS Drops Support for AMD Ryzen 5000 Series CPUs on X470 Motherboards

Consumers drop support for ASUS

 

[Vayra86]

Gotta love the AMD 'future proof' sockets, eh

 

[Flanker]

Whoever made this decision at ASUS probably has a pitchfork fetish

 

[Hellfire]

Gotta love the AMD 'future proof' sockets, eh

Hardly's AMD fault is it, least AMD aren't forcing board changes on people

 

[robb]

does seem kind of crappy for a mobo that was released just 2.5 years ago and many people bought those up until the x570 in July of last year. that said if you are not happy with whatever cpu that you are using in that mobo then I would think that you would also want to upgrade to a more modern platform. just sell your mobo and cpu together which is what i do when I upgrade.

 

[Jism]

As an owner of Crosshair VII Hero and 3800X I say this - this is the last time i have purchased ASUS motherboard. There is no technical reason not to support X470, the pinout is the same. There is enough capacity in EEPROM for extended AGESA.

So far i understood, the PCI-E 4.0 signal tracing was the biggest culprit on the X470 boards. PCI-E 4.0 Support was always "experimental" and i think the amount of extra work required in order to fully support Zen 3 series on 470 boards is too big. I'm glad that i do have a 570 board which is reasonable futureproof, but no different then a 470 to be honest.

 

[Vya Domus]

Gotta love the AMD 'future proof' sockets, eh

AM4 made any platform Intel ever put out look like a joke.

So far i understood, the PCI-E 4.0 signal tracing was the biggest culprit on the X470 boards. PCI-E 4.0 Support was always "experimental" and i think the amount of extra work required in order to fully support Zen 3 series on 470 boards is too big. I'm glad that i do have a 570 board which is reasonable futureproof, but no different then a 470 to be honest.

PCIe 4.0 has nothing to do with support for Zen 3.

 

[Rais]

If I were an ASUS X470 owner i would follow ASUS advice to buy a new board, from another manufacturer!

 

[Haile Selassie]

So far i understood, the PCI-E 4.0 signal tracing was the biggest culprit on the X470 boards. PCI-E 4.0 Support was always "experimental" and i think the amount of extra work required in order to fully support Zen 3 series on 470 boards is too big. I'm glad that i do have a 570 board which is reasonable futureproof, but no different then a 470 to be honest.

PEG gen4 works as intended on top two slots on Crosshair VII Hero (both M.2 and x16 PEG). Signal coherence is nominal. This is a dick move to say the least.

 

[Camm]

People still buy ASUS? The writings been on the wall with ASUS for a while with many of their products overpriced compared to competitors offerings in the same capability bracket.

 

[Vayra86]

Hardly's AMD fault is it, least AMD aren't forcing board changes on people

Fault != reality

AM4 made any platform Intel ever put out look like a joke.

That's great, but you're still switching boards every gen, maybe every two.

 

[Object55]

I am not even mad. Should upgrade to get pcie 4 anyways.

 

[marcin2468]

And now rest of motherboard vendors likely do the same announcement, no support for ryzen 5000 on x470 top boards. Probably now it's good time to sell x470 when they worth something.

 

[Hellfire]

That's great, but you're still switching boards every gen, maybe every two.

that's not true at all, Even 300 chipset has some support for Ryzen 3000. The 400 range (except for Asus by the looks of it or that may be a mistake) is going to have support for 5000 series, so that's every three generations. not every gen or two.

Name one chipset that only works on a single generation?

Hyperbole much...

 

[Axaion]

As someone with an x470 Crosshair VII Hero

Fuck you ASUS, and im happy i warned everyone i know against buying asus motherboards for over a year now.

 

[Solid State Soul ( SSS )]

- [customers will remember this]

 

[Hellfire]

In fact, @Vayra86 let's look at this.

As we can see below, your claim that you get, one generation is complete BS, literally not one chipset only lasts for one generation. "Maybe two" is also BS as every board has supported AT LEAST two generations of chips and the majority of boards have supported 3 generations. Most of the 300 gen supported Zen2, most of the 400 gen will probably support Zen3 as well.

your comments are completely untrue.

Chipset	Zen	Zen+	Zen2	Zen3	Gen Supported	Notes
A320	YES	YES	YES *per manufacturer	NO	3 Generations
B350	YES	YES	YES *per manufacturer	NO	3 Generations
X370	YES	YES	YES *per manufacturer	NO	3 Generations
B450	YES	YES	YES	YES *per manufacturer	4 Generations	(one backwards compatibility)
X470	YES	YES	YES	YES *per manufacturer	4 Generations	(one backwards compatibility)
A520	NO	NO	YES	YES	2 Generations	(only been around for two generations)
B550	NO	NO	YES	YES	2 Generations	(only been around for two generations)
X570	NO	YES	YES	YES	3 Generations	(only been around for two generations & one generation backwards compatible)

 

[ExcuseMeWtf]

"Any Ass" Indeed.

 

[Vya Domus]

That's great, but you're still switching boards every gen, maybe every two.

No you don't, if you would have bought something like a B350 board 3 years ago you could have used CPUs all the way up to Ryzen 3000, that's 3 generations.

AMD didn't make Intel look like a joke just because of the chipset situation but also in terms of scalability, having a board from 3 years ago that could use anything from a dual core to a 16 core CPU is crazy.