• Welcome to TechPowerUp Forums, Guest! Please check out our forum guidelines for info related to our community.

ASUS Seemingly Drops Support for AMD Ryzen 5000 Series CPUs on X470 Motherboards, the Company Responds

Joined
Oct 22, 2014
Messages
14,163 (3.82/day)
Location
Sunshine Coast
System Name H7 Flow 2024
Processor AMD 5800X3D
Motherboard Asus X570 Tough Gaming
Cooling Custom liquid
Memory 32 GB DDR4
Video Card(s) Intel ARC A750
Storage Crucial P5 Plus 2TB.
Display(s) AOC 24" Freesync 1m.s. 75Hz
Mouse Lenovo
Keyboard Eweadn Mechanical
Software W11 Pro 64 bit
Well at least we know one company man..
Pretty sure he's the one that didn't jump on the bandwagon with a pitchfork at the ready, as he said, drama queens all those sheep that fell for the headline.
 
Joined
Jul 5, 2013
Messages
28,229 (6.74/day)
One clueless low-level customer service agent gave someone some wrong information
And customer service is a division within Asus.

Pretty sure he's the one that didn't jump on the bandwagon with a pitchfork at the ready, as he said, drama queens all those sheep that fell for the headline.
Before throwing such rocks, one should make sure one does not live in a glass house... If by "falling for the headline" you mean being concerned that a company is not going to attempt to short change the public to make more money but instead actually support the product they made in an honorable fashion, then yes some of us "fell" for it.
 
Joined
Sep 17, 2014
Messages
22,660 (6.05/day)
Location
The Washing Machine
System Name Tiny the White Yeti
Processor 7800X3D
Motherboard MSI MAG Mortar b650m wifi
Cooling CPU: Thermalright Peerless Assassin / Case: Phanteks T30-120 x3
Memory 32GB Corsair Vengeance 30CL6000
Video Card(s) ASRock RX7900XT Phantom Gaming
Storage Lexar NM790 4TB + Samsung 850 EVO 1TB + Samsung 980 1TB + Crucial BX100 250GB
Display(s) Gigabyte G34QWC (3440x1440)
Case Lian Li A3 mATX White
Audio Device(s) Harman Kardon AVR137 + 2.1
Power Supply EVGA Supernova G2 750W
Mouse Steelseries Aerox 5
Keyboard Lenovo Thinkpad Trackpoint II
VR HMD HD 420 - Green Edition ;)
Software W11 IoT Enterprise LTSC
Benchmark Scores Over 9000
Joined
Dec 29, 2010
Messages
3,809 (0.75/day)
Processor AMD 5900x
Motherboard Asus x570 Strix-E
Cooling Hardware Labs
Memory G.Skill 4000c17 2x16gb
Video Card(s) RTX 3090
Storage Sabrent
Display(s) Samsung G9
Case Phanteks 719
Audio Device(s) Fiio K5 Pro
Power Supply EVGA 1000 P2
Mouse Logitech G600
Keyboard Corsair K95
Pro tip... all these negative reports about AMD and such... stop publishing them. Wait a day for AMD to deny it..
 
D

Deleted member 24505

Guest
Boo Hoo, just buy a new board. I like Asus and will always buy them before any other.

Better off with a new board for the new ryzen gen anyway imo
 
Joined
Mar 10, 2010
Messages
11,878 (2.20/day)
Location
Manchester uk
System Name RyzenGtEvo/ Asus strix scar II
Processor Amd R5 5900X/ Intel 8750H
Motherboard Crosshair hero8 impact/Asus
Cooling 360EK extreme rad+ 360$EK slim all push, cpu ek suprim Gpu full cover all EK
Memory Corsair Vengeance Rgb pro 3600cas14 16Gb in four sticks./16Gb/16GB
Video Card(s) Powercolour RX7900XT Reference/Rtx 2060
Storage Silicon power 2TB nvme/8Tb external/1Tb samsung Evo nvme 2Tb sata ssd/1Tb nvme
Display(s) Samsung UAE28"850R 4k freesync.dell shiter
Case Lianli 011 dynamic/strix scar2
Audio Device(s) Xfi creative 7.1 on board ,Yamaha dts av setup, corsair void pro headset
Power Supply corsair 1200Hxi/Asus stock
Mouse Roccat Kova/ Logitech G wireless
Keyboard Roccat Aimo 120
VR HMD Oculus rift
Software Win 10 Pro
Benchmark Scores 8726 vega 3dmark timespy/ laptop Timespy 6506
No need to upgrade. AMD fans said Zen, Zen+ and Zen2 was gud enuff!
True, but then few of the cast aside parts of the lucky upgrade crew are going in the bin, they're going to good homes I would hope, I only just stopped moving around Core systems a year ago and I can't see a 1700X being useless for three to five years yet.
Plus some just get the itch, Or plan an upgrade path that's well thought out For There Use cases V wallet size.
I'm very tempted but holding back, for now, but I would definitely baulk at a board and CPUs cost.
 
Joined
Jul 5, 2013
Messages
28,229 (6.74/day)
Boo Hoo, just buy a new board. I like Asus and will always buy them before any other.

Better off with a new board for the new ryzen gen anyway imo
Well there's an opinion. Not everyone agrees. How about you let people decide for themselves what to buy and when.
 
Joined
Oct 22, 2014
Messages
14,163 (3.82/day)
Location
Sunshine Coast
System Name H7 Flow 2024
Processor AMD 5800X3D
Motherboard Asus X570 Tough Gaming
Cooling Custom liquid
Memory 32 GB DDR4
Video Card(s) Intel ARC A750
Storage Crucial P5 Plus 2TB.
Display(s) AOC 24" Freesync 1m.s. 75Hz
Mouse Lenovo
Keyboard Eweadn Mechanical
Software W11 Pro 64 bit

Surfin7

New Member
Joined
Apr 21, 2021
Messages
1 (0.00/day)
Now let's see how many truly did that ;)

Thing is... the real life situation doesn't differ all that much for the vast majority of people, which is why ASUS does this the way it does it. They know the market that is really eager for that compatibility is possibly small enough to ignore OR the benefit in sales doesn't weigh up to the cost for them.
Well, my old Biostar X370 has worked all the way from an A12-9800, to a Ryzen 2700 and it´s now running with the Ryzen 3600. So that´s a 3 gen (from total of 4 supported) life here.
It´s true that people tend to buy the complete kit, but not eveyone, and Asus know that for sure.
 
Top