ASUS Seemingly Drops Support for AMD Ryzen 5000 Series CPUs on X470 Motherboards, the Company Responds

Makaveli · Oct 13, 2020

Fluffmeister said:
Wow, the joys of being an AMD partner, the mob will kill you...

Actually this is a great lesson for everyone in this thread.

Don't believe everything you read, when you cannot or have not verifed the source.

lexluthermiester · Oct 13, 2020

Yeah, Asus is going to get dumped on for this one. As a reseller I find this completely unacceptable. I already sent them a carefully worded email informing them that if they do not change their minds on this one, Asus products will no longer be stocked in my store. I don't expect to here back from them..

Makaveli · Oct 13, 2020

lexluthermiester said:
Yeah, Asus is going to get dumped on for this one. As a reseller I find this completely unacceptable. I already sent them a carefully worded email informing them that if they do not change their minds on this one, Asus products will no longer be stocked in my store. I don't expect to here back from them..

Read the whole thread dude.

lexluthermiester · Oct 13, 2020

Makaveli said:
Read the whole thread dude.

No. I'm a busy guy. Why?

Makaveli · Oct 13, 2020

lexluthermiester said:
No. I'm a busy guy. Why?

so you don't look foolish complaining about a non issue.

Chrispy_ · Oct 13, 2020

TheLostSwede said:
It's not EEPROM, it's SPI flash... EEPROM's haven't been used for over a decade.
Sorry, but you keep making mistakes...

Right, because I point out mistakes and then somehow it's my fault

Yet more off-topic pedantry.
Your mistake is thinking I said EPROM, but no EEPROM is the umbrella term for most flash and is the specific term that both MSI and Asrock use in their BIOS specifications listings.

Caring1 · Oct 13, 2020

Xuper said:
https://twitter.com/i/web/status/1316004902393442305

Intentionally delaying Bios updates so people buy the latest Motherboard to support their shiny new chip?

lexluthermiester · Oct 13, 2020

Makaveli said:
so you don't foolish complaining about a non issue.

Either explain or hush up.

Fouquin · Oct 14, 2020

Vayra86 said:
That's great, but you're still switching boards every gen, maybe every two.

Vayra86 said:
Now let's see how many truly did that

Oh oh, mememe! Bought my X370 in June 2017 and still using it with a 3600X. Nearly 3.5 years on a single board, haven't had that longevity since AM2+ and LGA775.

Lateknight · Oct 14, 2020

@ Lex. Because it's a BS story. It's been de-bunked. Asus have replied and stated that B450 and X470 bioses will be available in January just like AMD stated for 5000 series. I doubt even that the initial posted support reply from Asus was even legit. John L?, Who even puts their name that way especially in the body of the reply when it's also 'signed' at the bottom. Too padded out and fluffy in the reply - I'm sure they're too busy for all that. Can't even spell their own company name, FGS. (Ooh how hilarious that it consequently spelt a s s.)
Also, it did come from Reddit to start with, which as we know is the bastion of **** opinions and facts. Not sure how this story got as big as it did. Slap on wrist TPU for not checking this, slow news day was it?
I do have to wonder at the 'toys thrown out of the pram' by some posters. It's like the end of the world... without first checking whether it actually is.

lexluthermiester · Oct 14, 2020

Lateknight said:
@ Lex. Because it's a BS story. It's been de-bunked. Asus have replied and stated that B450 and X470 bioses will be available in January just like AMD stated for 5000 series.

Are you sure? I have read in a number of places this is legit. Do we have a citation from Asus themselves to reference?

Lateknight said:
Slap on wrist TPU for not checking this, slow news day was it?

TPU is not the only site carrying this news.

Blue4130 · Oct 14, 2020

lexluthermiester said:
Are you sure? I have read in a number of places this is legit. Do we have a citation from Asus themselves to reference?

TPU is not the only site carrying this news.

I haven't checked, but do they all point back to the same single unverified source? That seems to happen all to much with tech news.

Mussels · Oct 14, 2020

*looks at my asus B450 that i planned to use*

well. shit.

lexluthermiester · Oct 14, 2020

Blue4130 said:
I haven't checked, but do they all point back to the same single unverified source? That seems to happen all to much with tech news.

The thing is, with the Ryzen3 launch a lot of board makers were not going to issue BIOS CPU micro-code updates for older boards and this pissed off a great many, including AMD. They swiftly changed their minds, but this did happen so it is not unreasonable to think they'd try it again.

Mussels said:
*looks at my asus B450 that i planned to use*

well. shit.

Don't loose hope. Board makers are going to get blasted if they actually try this crap.

Mussels · Oct 14, 2020

probably throw out an unofficial beta BIOS that removes a bunch of features, abandon them and call it a day

Caring1 · Oct 14, 2020

Mussels said:
*looks at my asus B450 that i planned to use*

well. shit.

I just picked up another this morning after the previous one unexplainedly died

SIGSEGV · Oct 14, 2020

Mussels said:
*looks at my asus B450 that i planned to use*

well. shit.

no need to worry.

lexluthermiester · Oct 14, 2020

SIGSEGV said:
no need to worry.

Translated;

Gerüchte dementiert: Asus steht zum Support für Ryzen 5000 auf X470 und B450

Nachdem ein Reddit-Post die Runde machte, Asus würde den Zen-3-Support für die 400er-Serie streichen, dementiert der Hersteller dies.

translate.google.com

This is good news.

XiGMAKiD · Oct 14, 2020

I get it if it's a low end board, but a high end one? :shadedshu:

Silent_Scone · Oct 14, 2020

The article is unfounded and should be updated.

Hellfire · Oct 14, 2020

lexluthermiester said:
Translated;

Gerüchte dementiert: Asus steht zum Support für Ryzen 5000 auf X470 und B450

Nachdem ein Reddit-Post die Runde machte, Asus würde den Zen-3-Support für die 400er-Serie streichen, dementiert der Hersteller dies.

translate.google.com

This is good news.

It does look like Asus have changed their stance on the matter. Which is great. However we still don't have a quoted comment or statement from Asus, which I'd prefer. Let's hope something is released. But I do believe, as I said originally, the source is a case of bad/wrong info from a first line support.

I'm surprised a first line support agent, (who may not even be employed by Asus) was used as a trusted source to begin with

Silent_Scone · Oct 14, 2020

Hellfire said:
It does look like Asus have changed their stance on the matter. Which is great. However we still don't have a quoted comment or statement from Asus, which I'd prefer. Let's hope something is released. But I do believe, as I said originally, the source is a case of bad/wrong info from a first line support.

I'm surprised a first line support agent, (who may not even be employed by Asus) was used as a trusted source to begin with

I do not think it was the stance being taken to begin with. The service agent got this completely wrong.

Hellfire · Oct 14, 2020

Silent_Scone said:
I do not think it was the stance being taken to begin with. The service agent got this completely wrong.

Agreed, bad working on my part (I just woke up)

_Flare · Oct 14, 2020

Cite from Computerbase.de

Asus made it clear to ComputerBase: Support is coming

In this case, the ComputerBase editorial team did not blindly accept the news due to its explosive nature and continued to fuel a possible shit storm, but instead consulted with the manufacturer. Asus Germany, in turn, reacted immediately and asked the headquarters in Taiwan again whether anything had changed in the previous plans. The answer: no. Asus, support for Zen 3 on X470 and B450 will also be available from Asus.

The support employee gave incorrect information in this case. This is not the first time, also regarding AMD mainboards there was a similar case at MSI a year ago with the following shit storm.

lexluthermiester · Oct 14, 2020

Hellfire said:
However we still don't have a quoted comment or statement from Asus, which I'd prefer.

Agreed! I would like to see ASUS themselves make a statement on the matter. That said, ComputerBase.de does seem to be reputable and if they say ASUS is telling them things are a go, chances are it's likely true.

What I think has happened is that one division of ASUS said something the ASUS parent company did not commit too. We'll see what happens. The B450 is an upper range chipset and there is no reason it should not support the new CPU's.

System Name	The Expanse
Processor	AMD Ryzen 7 5800X3D
Motherboard	Asus Prime X570-Pro BIOS 5013 AM4 AGESA V2 PI 1.2.0.Cc.
Cooling	Corsair H150i Pro
Memory	32GB GSkill Trident RGB DDR4-3200 14-14-14-34-1T (B-Die)
Video Card(s)	XFX Radeon RX 7900 XTX Magnetic Air (24.12.1)
Storage	WD SN850X 2TB / Corsair MP600 1TB / Samsung 860Evo 1TB x2 Raid 0 / Asus NAS AS1004T V2 20TB
Display(s)	LG 34GP83A-B 34 Inch 21: 9 UltraGear Curved QHD (3440 x 1440) 1ms Nano IPS 160Hz
Case	Fractal Design Meshify S2
Audio Device(s)	Creative X-Fi + Logitech Z-5500 + HS80 Wireless
Power Supply	Corsair AX850 Titanium
Mouse	Corsair Dark Core RGB SE
Keyboard	Corsair K100
Software	Windows 10 Pro x64 22H2
Benchmark Scores	3800X https://valid.x86.fr/1zr4a5 5800X https://valid.x86.fr/2dey9c 5800X3D https://valid.x86.fr/b7d

System Name	The Expanse
Processor	AMD Ryzen 7 5800X3D
Motherboard	Asus Prime X570-Pro BIOS 5013 AM4 AGESA V2 PI 1.2.0.Cc.
Cooling	Corsair H150i Pro
Memory	32GB GSkill Trident RGB DDR4-3200 14-14-14-34-1T (B-Die)
Video Card(s)	XFX Radeon RX 7900 XTX Magnetic Air (24.12.1)
Storage	WD SN850X 2TB / Corsair MP600 1TB / Samsung 860Evo 1TB x2 Raid 0 / Asus NAS AS1004T V2 20TB
Display(s)	LG 34GP83A-B 34 Inch 21: 9 UltraGear Curved QHD (3440 x 1440) 1ms Nano IPS 160Hz
Case	Fractal Design Meshify S2
Audio Device(s)	Creative X-Fi + Logitech Z-5500 + HS80 Wireless
Power Supply	Corsair AX850 Titanium
Mouse	Corsair Dark Core RGB SE
Keyboard	Corsair K100
Software	Windows 10 Pro x64 22H2
Benchmark Scores	3800X https://valid.x86.fr/1zr4a5 5800X https://valid.x86.fr/2dey9c 5800X3D https://valid.x86.fr/b7d

System Name	The Expanse
Processor	AMD Ryzen 7 5800X3D
Motherboard	Asus Prime X570-Pro BIOS 5013 AM4 AGESA V2 PI 1.2.0.Cc.
Cooling	Corsair H150i Pro
Memory	32GB GSkill Trident RGB DDR4-3200 14-14-14-34-1T (B-Die)
Video Card(s)	XFX Radeon RX 7900 XTX Magnetic Air (24.12.1)
Storage	WD SN850X 2TB / Corsair MP600 1TB / Samsung 860Evo 1TB x2 Raid 0 / Asus NAS AS1004T V2 20TB
Display(s)	LG 34GP83A-B 34 Inch 21: 9 UltraGear Curved QHD (3440 x 1440) 1ms Nano IPS 160Hz
Case	Fractal Design Meshify S2
Audio Device(s)	Creative X-Fi + Logitech Z-5500 + HS80 Wireless
Power Supply	Corsair AX850 Titanium
Mouse	Corsair Dark Core RGB SE
Keyboard	Corsair K100
Software	Windows 10 Pro x64 22H2
Benchmark Scores	3800X https://valid.x86.fr/1zr4a5 5800X https://valid.x86.fr/2dey9c 5800X3D https://valid.x86.fr/b7d

System Name	Bragging Rights
Processor	Atom Z3735F 1.33GHz
Motherboard	It has no markings but it's green
Cooling	No, it's a 2.2W processor
Memory	2GB DDR3L-1333
Video Card(s)	Gen7 Intel HD (4EU @ 311MHz)
Storage	32GB eMMC and 128GB Sandisk Extreme U3
Display(s)	10" IPS 1280x800 60Hz
Case	Veddha T2
Audio Device(s)	Apparently, yes
Power Supply	Samsung 18W 5V fast-charger
Mouse	MX Anywhere 2
Keyboard	Logitech MX Keys (not Cherry MX at all)
VR HMD	Samsung Oddyssey, not that I'd plug it into this though....
Software	W10 21H1, barely
Benchmark Scores	I once clocked a Celeron-300A to 564MHz on an Abit BE6 and it scored over 9000.

System Name	H7 Flow 2024
Processor	AMD 5800X3D
Motherboard	Asus X570 Tough Gaming
Cooling	Custom liquid
Memory	32 GB DDR4
Video Card(s)	Intel ARC A750
Storage	Crucial P5 Plus 2TB.
Display(s)	AOC 24" Freesync 1m.s. 75Hz
Mouse	Lenovo
Keyboard	Eweadn Mechanical
Software	W11 Pro 64 bit

ASUS Seemingly Drops Support for AMD Ryzen 5000 Series CPUs on X470 Motherboards, the Company Responds

Makaveli

lexluthermiester

Makaveli

lexluthermiester

Makaveli

Chrispy_

Caring1

lexluthermiester

Fouquin

Staff

Lateknight

New Member

lexluthermiester

Blue4130

Mussels

Freshwater Moderator

lexluthermiester

Mussels

Freshwater Moderator

Caring1

SIGSEGV

lexluthermiester

Gerüchte dementiert: Asus steht zum Support für Ryzen 5000 auf X470 und B450

XiGMAKiD

Silent_Scone

Hellfire

Gerüchte dementiert: Asus steht zum Support für Ryzen 5000 auf X470 und B450

Silent_Scone

Hellfire

_Flare

lexluthermiester

System Name	Rainbow Sparkles (Power efficient, <350W gaming load)
Processor	Ryzen R7 5800x3D (Undervolted, 4.45GHz all core)
Motherboard	Asus x570-F (BIOS Modded)
Cooling	Alphacool Apex UV - Alphacool Eisblock XPX Aurora + EK Quantum ARGB 3090 w/ active backplate
Memory	2x32GB DDR4 3600 Corsair Vengeance RGB @3866 C18-22-22-22-42 TRFC704 (1.4V Hynix MJR - SoC 1.15V)
Video Card(s)	Galax RTX 3090 SG 24GB: Underclocked to 1700Mhz 0.750v (375W down to 250W))
Storage	2TB WD SN850 NVME + 1TB Sasmsung 970 Pro NVME + 1TB Intel 6000P NVME USB 3.2
Display(s)	Phillips 32 32M1N5800A (4k144), LG 32" (4K60) \| Gigabyte G32QC (2k165) \| Phillips 328m6fjrmb (2K144)
Case	Fractal Design R6
Audio Device(s)	Logitech G560 \| Corsair Void pro RGB \|Blue Yeti mic
Power Supply	Fractal Ion+ 2 860W (Platinum) (This thing is God-tier. Silent and TINY)
Mouse	Logitech G Pro wireless + Steelseries Prisma XL
Keyboard	Razer Huntsman TE ( Sexy white keycaps)
VR HMD	Oculus Rift S + Quest 2
Software	Windows 11 pro x64 (Yes, it's genuinely a good OS) OpenRGB - ditch the branded bloatware!
Benchmark Scores	Nyooom.

System Name	Skypas
Processor	Intel Core i7-6700
Motherboard	Asus H170 Pro Gaming
Cooling	Cooler Master Hyper 212X Turbo
Memory	Corsair Vengeance LPX 16GB
Video Card(s)	MSI GTX 1060 Gaming X 6GB
Storage	Corsair Neutron GTX 120GB + WD Blue 1TB
Display(s)	LG 22EA63V
Case	Corsair Carbide 400Q
Power Supply	Seasonic SS-460FL2 w/ Deepcool XFan 120
Mouse	Logitech B100
Keyboard	Corsair Vengeance K70
Software	Windows 10 Pro (to be replaced by 2025)

Processor	Ryzen 5900X OC 5150Mhz
Motherboard	Asus ROG Crosshair VIII Formula
Cooling	Custom EKWB for CPU, VRM's & GPU with 2x 480mm Rads
Memory	Gskill TridentZ 3600 Mhz C17
Video Card(s)	Powercolor RX 6900XT Liquid Devil Ultimate
Storage	Samsung 970 Evo Plus 2TB x 2 Raid0
Display(s)	MSI Optix MAG272CQR 27 1440p x2
Case	Corsair 1000D
Audio Device(s)	onboard 7.1 HD Audio
Power Supply	Seasonic PRIME Ultra 1300w PSU
Mouse	Logitech G300s
Keyboard	Logitech G19s
Software	Windows 10 64Bit
Benchmark Scores	R20 : 9329 Timespy: 21455

Processor	Ryzen 5600X
Motherboard	MSI A520
Cooling	Thermalright ARO-M14 orange
Memory	2x 8GB 3200
Video Card(s)	RTX 3050 (ROG Strix Bios)
Storage	SATA SSD
Display(s)	UltraHD TV
Case	Sharkoon AM5 Window red
Audio Device(s)	Headset
Power Supply	beQuiet 400W
Mouse	Mountain Makalu 67
Keyboard	MS Sidewinder X4
Software	Windows, Vivaldi, Thunderbird, LibreOffice, Games, etc.

System Name	SIGSEGV
Processor	AMD Ryzen 9 9950X
Motherboard	MSI MEG ACE X670E
Cooling	Noctua NF-A14 IndustrialPPC Fan 3000RPM \| Arctic P14 MAX
Memory	Fury Beast 64 Gb CL30
Video Card(s)	TUF 4090 OC
Storage	1TB 7200/256 SSD PCIE \| ~ TB \| 970 Evo \| WD Black SN850X 2TB
Display(s)	27" /34"
Case	O11 EVO XL
Audio Device(s)	Realtek
Power Supply	FSP Hydro TI 1000
Mouse	g402
Keyboard	Leopold\|Ducky
Software	LinuxMint
Benchmark Scores	i dont care about scores