MSI Closely Monitoring Intel 14th/13th Gen Stability Issues, To Release Firmware Updates in August

btarunr · Jul 27, 2024

Regarding the recent Intel Core 13th/14th Gen Core desktop processor instability, MSI has worked closely with Intel to understand the situation and is closely monitoring the progress. We will provide the updated BIOS to our customers and users as soon as possible after the new microcode is released in the middle of August. Stay tuned.

Keep checking the Support section of your motherboard's product page on the MSI website for UEFI firmware updates, or use the MSI Center utility.

View at TechPowerUp Main Site

fevgatos · Jul 27, 2024

Seems like the problem is due to the single rail intel uses. The Pcores and ecores are fine at higher voltages but these higher voltages degrade the cache. This seems to align with some testing I posted a couple of weeks ago on 12th gen, anything at or above 1.4v immediately degrades the cache.

Whoever is experiencing issues with 13/14th gen, try downclocking the cache to 4 ghz and see if it fixes the issues.

watzupken · Jul 27, 2024

I wonder what can MSI do when they or the article said that "MSI closely monitoring .... stability issues". It is not like they can do anything when Intel is not fully addressing the issue.

eidairaman1 · Jul 27, 2024

watzupken said:
I wonder what can MSI do when they or the article said that "MSI closely monitoring .... stability issues". It is not like they can do anything when Intel is not fully addressing the issue.

Its cya so they can blame intel and not be blamed if their mobos are faulty.

Hecate91 · Jul 27, 2024

eidairaman1 said:
Its cya so they can blame intel and not be blamed if their mobos are faulty.

That makes sense, since Intel did try to blame mobo makers before admitting degradation was a cpu issue.

Caring1 · Jul 27, 2024

watzupken said:
I wonder what can MSI do when they or the article said that "MSI closely monitoring .... stability issues". It is not like they can do anything when Intel is not fully addressing the issue.

They could refine their Bios so it doesn't exceed Intel's power specifications, like many do.

P4-630 · Jul 27, 2024

MSI Closely Monitoring Intel 14th/13th Gen Stability Issues, To Release Firmware Updates in August

Duh.. Probably all other Intel motherboard manufacturers too...

eidairaman1 · Jul 27, 2024

P4-630 said:
Duh.. Probably all other Intel motherboard manufacturers too...

Slow news day anyone?

MxPhenom 216 · Jul 27, 2024

fevgatos said:
Seems like the problem is due to the single rail intel uses. The Pcores and ecores are fine at higher voltages but these higher voltages degrade the cache. This seems to align with some testing I posted a couple of weeks ago on 12th gen, anything at or above 1.4v immediately degrades the cache.

Whoever is experiencing issues with 13/14th gen, try downclocking the cache to 4 ghz and see if it fixes the issues.

Probably true. Though both P and E cores dont need to run at that voltage though to be stable at expected performance targets. So if you can keep core voltages from to those levels like that than it should preserve the cache at the same time.

ShrimpBrime · Jul 27, 2024

Updated bios and firmware on MSI z790 gaming plus wifi. 14700K

Presets

Intel stock specifications nerf the living daylights out of the cpu. 253w like 13k only CBR20.

Intel extreme spec runs the cpu near old performance values. 288w

MSI extreme is the last alternative, unaltered settings full power.

All defaults otherwise. All of it totally unstable. Doesn't matter which setting. Board came back from RMA, they replaced a cap.

Called them about it shutting off anyways. MSI said ""update the bios, Intel has problems with the CPU stability."" It was fine when sent the board out. B660-G tested the cpu as working good, no stability issues.

Only way to save the board, install factor shipped bios with a programmer and then original firmware and bios release for 14th gen. New fresh windows copy and turn off windows update completely. Cause windows will push ME firmware during updates.

That's where I'm at so far. MSI blames Intel, Intel blames MSI. It's Intel and MicroSoft's fault for updating firmware without permission.

eidairaman1 · Jul 27, 2024

ShrimpBrime said:
Updated bios and firmware on MSI z790 gaming plus wifi. 14700K

Presets

Intel stock specifications nerf the living daylights out of the cpu. 253w like 13k only CBR20.

Intel extreme spec runs the cpu near old performance values. 288w

MSI extreme is the last alternative, unaltered settings full power.

All defaults otherwise. All of it totally unstable. Doesn't matter which setting. Board came back from RMA, they replaced a cap.

Called them about it shutting off anyways. MSI said ""update the bios, Intel has problems with the CPU stability."" It was fine when sent the board out. B660-G tested the cpu as working good, no stability issues.

Only way to save the board, install factor shipped bios with a programmer and then original firmware and bios release for 14th gen. New fresh windows copy and turn off windows update completely. Cause windows will push ME firmware during updates.

That's where I'm at so far. MSI blames Intel, Intel blames MSI. It's Intel and MicroSoft's fault for updating firmware without permission.

Just like Ford and Firestone...

Dr. Dro · Jul 27, 2024

fevgatos said:
Seems like the problem is due to the single rail intel uses. The Pcores and ecores are fine at higher voltages but these higher voltages degrade the cache. This seems to align with some testing I posted a couple of weeks ago on 12th gen, anything at or above 1.4v immediately degrades the cache.

Whoever is experiencing issues with 13/14th gen, try downclocking the cache to 4 ghz and see if it fixes the issues.

Intel admitted that CPUs have have issues are physically damaged due to overvolting, reducing operating frequency is at best paliative, the CPU will need to be replaced

ShrimpBrime said:
Updated bios and firmware on MSI z790 gaming plus wifi. 14700K

Presets

Intel stock specifications nerf the living daylights out of the cpu. 253w like 13k only CBR20.

Intel extreme spec runs the cpu near old performance values. 288w

MSI extreme is the last alternative, unaltered settings full power.

All defaults otherwise. All of it totally unstable. Doesn't matter which setting. Board came back from RMA, they replaced a cap.

Called them about it shutting off anyways. MSI said ""update the bios, Intel has problems with the CPU stability."" It was fine when sent the board out. B660-G tested the cpu as working good, no stability issues.

Only way to save the board, install factor shipped bios with a programmer and then original firmware and bios release for 14th gen. New fresh windows copy and turn off windows update completely. Cause windows will push ME firmware during updates.

That's where I'm at so far. MSI blames Intel, Intel blames MSI. It's Intel and MicroSoft's fault for updating firmware without permission.

Extreme spec is not supported on Core i7, and 288 W is still above Intel's Performance spec for the 14700K... looks like MSI isn't dialing it down.

My Apex Encore adheres to these values to the letter, I double checked. Baseline is also not available with KS CPU installed.

ShrimpBrime · Jul 27, 2024

Dr. Dro said:
Intel admitted that CPUs have have issues are physically damaged due to overvolting, reducing operating frequency is at best paliative, the CPU will need to be replaced

Extreme spec is not supported on Core i7, and 288 W is still above Intel's Performance spec for the 14700K... looks like MSI isn't dialing it down.

My Apex Encore adheres to these values to the letter, I double checked. Baseline is also not available with KS CPU installed.

View attachment 356587

It states Intel extreme profile. Right in the bios, right at the top. In the order I gave it. And tried each one.

Cpu worked fine in the backup board I use for 12th gen. Have 2 of them actually.

So, I don't believe there's physical damage to my cpu. However I won't be able to confirm these findings because I'm out of town.

Never had an issue going beyond specs.

Windows ME was already up to date after I flashed bios firmware. M$ installed it before I did. My pause updates for 7 days expired and the PC updated on the next restart. Which happen to be when I put the drive in the board when it returned from RMA due to a physical failure which was admitted to a cap blowing up. Which I believe cause 5.8ghz/4.7ghz P/E cores was way beyond spec and have done it many several times.

Just so far the experience I've had with the so far. I just don't have all my gear with me, so can't tear much at this time.

chrcoluk · Jul 28, 2024

ShrimpBrime said:
Updated bios and firmware on MSI z790 gaming plus wifi. 14700K

Presets

Intel stock specifications nerf the living daylights out of the cpu. 253w like 13k only CBR20.

Intel extreme spec runs the cpu near old performance values. 288w

MSI extreme is the last alternative, unaltered settings full power.

All defaults otherwise. All of it totally unstable. Doesn't matter which setting. Board came back from RMA, they replaced a cap.

Called them about it shutting off anyways. MSI said ""update the bios, Intel has problems with the CPU stability."" It was fine when sent the board out. B660-G tested the cpu as working good, no stability issues.

Only way to save the board, install factor shipped bios with a programmer and then original firmware and bios release for 14th gen. New fresh windows copy and turn off windows update completely. Cause windows will push ME firmware during updates.

That's where I'm at so far. MSI blames Intel, Intel blames MSI. It's Intel and MicroSoft's fault for updating firmware without permission.

Your choice to allow 288w on the i7 just so cinebench scores higher.

Mine is now at 175/125 limits. I have no daily load which will be affected by that I think.

basco · Jul 28, 2024

the good old times with a 2600k turbo boost 2.0 to 3,8 from 3,4 and 4,5 ghz was no prob for everyone within reach even with a bad batch
times have changed but no company is without fault.

so just game on and have fun (remembers when 30fps was much)

ShrimpBrime · Jul 28, 2024

chrcoluk said:
Your choice to allow 288w on the i7 just so cinebench scores higher.

Mine is now at 175/125 limits. I have no daily load which will be affected by that I think.

I usually statically/manually OC. Presets don't work for me.

Dr. Dro · Jul 28, 2024

ShrimpBrime said:
It states Intel extreme profile. Right in the bios, right at the top. In the order I gave it. And tried each one.

Not saying that it is or that it won't work, just that Intel doesn't support it for i7 SKU officially. It's more of a formality than anything. 288 doesn't line up with anything but MSI's own former settings

ShrimpBrime · Jul 28, 2024

Dr. Dro said:
Not saying that it is or that it won't work, just that Intel doesn't support it for i7 SKU officially. It's more of a formality than anything. 288 doesn't line up with anything but MSI's own former settings

Huh, weird. Almost as if they renamed it and made an option menu at the top and called it good.

officerlee · Jul 30, 2024

Try 1.385v and 50% starting on your coolers lol you guys treating this like 10th gen not everyone has processor issues Im very happy with my 14th gen

System Name	RBMK-1000
Processor	AMD Ryzen 7 5700G
Motherboard	ASUS ROG Strix B450-E Gaming
Cooling	DeepCool Gammax L240 V2
Memory	2x 8GB G.Skill Sniper X
Video Card(s)	Palit GeForce RTX 2080 SUPER GameRock
Storage	Western Digital Black NVMe 512GB
Display(s)	BenQ 1440p 60 Hz 27-inch
Case	Corsair Carbide 100R
Audio Device(s)	ASUS SupremeFX S1220A
Power Supply	Cooler Master MWE Gold 650W
Mouse	ASUS ROG Strix Impact
Keyboard	Gamdias Hermes E2
Software	Windows 11 Pro

System Name	Mean machine
Processor	12900k
Motherboard	MSI Unify X
Cooling	Noctua U12A
Memory	7600c34
Video Card(s)	4090 Gamerock oc
Storage	980 pro 2tb
Display(s)	Samsung crg90
Case	Fractal Torent
Audio Device(s)	Hifiman Arya / a30 - d30 pro stack
Power Supply	Be quiet dark power pro 1200
Mouse	Viper ultimate
Keyboard	Blackwidow 65%

System Name	PCGOD
Processor	AMD FX 8350@ 5.0GHz
Motherboard	Asus TUF 990FX Sabertooth R2 2901 Bios
Cooling	Scythe Ashura, 2×BitFenix 230mm Spectre Pro LED (Blue,Green), 2x BitFenix 140mm Spectre Pro LED
Memory	16 GB Gskill Ripjaws X 2133 (2400 OC, 10-10-12-20-20, 1T, 1.65V)
Video Card(s)	AMD Radeon 290 Sapphire Vapor-X
Storage	Samsung 840 Pro 256GB, WD Velociraptor 1TB
Display(s)	NEC Multisync LCD 1700V (Display Port Adapter)
Case	AeroCool Xpredator Evil Blue Edition
Audio Device(s)	Creative Labs Sound Blaster ZxR
Power Supply	Seasonic 1250 XM2 Series (XP3)
Mouse	Roccat Kone XTD
Keyboard	Roccat Ryos MK Pro
Software	Windows 7 Pro 64

System Name	Lenovo ThinkCentre
Processor	AMD 5650GE
Motherboard	Lenovo
Memory	32 GB DDR4
Display(s)	AOC 24" Freesync 1m.s. 75Hz
Mouse	Lenovo
Keyboard	Lenovo
Software	W11 Pro 64 bit

System Name	AlderLake
Processor	Intel i7 12700K P-Cores @ 5Ghz
Motherboard	Gigabyte Z690 Aorus Master
Cooling	Noctua NH-U12A 2 fans + Thermal Grizzly Kryonaut Extreme + 5 case fans
Memory	32GB DDR5 Corsair Dominator Platinum RGB 6000MT/s CL36
Video Card(s)	MSI RTX 2070 Super Gaming X Trio
Storage	Samsung 980 Pro 1TB + 970 Evo 500GB + 850 Pro 512GB + 860 Evo 1TB x2
Display(s)	23.8" Dell S2417DG 165Hz G-Sync 1440p
Case	Be quiet! Silent Base 600 - Window
Audio Device(s)	Panasonic SA-PMX94 / Realtek onboard + B&O speaker system / Harman Kardon Go + Play / Logitech G533
Power Supply	Seasonic Focus Plus Gold 750W
Mouse	Logitech MX Anywhere 2 Laser wireless
Keyboard	RAPOO E9270P Black 5GHz wireless
Software	Windows 11
Benchmark Scores	Cinebench R23 (Single Core) 1936 @ stock Cinebench R23 (Multi Core) 23006 @ stock

MSI Closely Monitoring Intel 14th/13th Gen Stability Issues, To Release Firmware Updates in August

btarunr

Editor & Senior Moderator

fevgatos

watzupken

eidairaman1

The Exiled Airman

Hecate91

Caring1

P4-630

eidairaman1

The Exiled Airman

MxPhenom 216

ASIC Engineer

ShrimpBrime

eidairaman1

The Exiled Airman

Dr. Dro

ShrimpBrime

chrcoluk

basco

ShrimpBrime

Dr. Dro

ShrimpBrime

officerlee

New Member

System Name	Ryzen Reflection
Processor	AMD Ryzen 9 5900x
Motherboard	Gigabyte X570S Aorus Master
Cooling	2x EK PE360 \| TechN AM4 AMD Block Black \| EK Quantum Vector Trinity GPU Nickel + Plexi
Memory	Teamgroup T-Force Xtreem 2x16GB B-Die 3600 @ 14-14-14-28-42-288-2T 1.45v
Video Card(s)	Zotac AMP HoloBlack RTX 3080Ti 12G \| 950mV 1950Mhz
Storage	WD SN850 500GB (OS) \| Samsung 980 Pro 1TB (Games_1) \| Samsung 970 Evo 1TB (Games_2)
Display(s)	Asus XG27AQM 240Hz G-Sync Fast-IPS \| Gigabyte M27Q-P 165Hz 1440P IPS \| Asus 24" IPS (portrait mode)
Case	Lian Li PC-011D XL \| Custom cables by Cablemodz
Audio Device(s)	FiiO K7 \| Sennheiser HD650 + Beyerdynamic FOX Mic
Power Supply	Seasonic Prime Ultra Platinum 850
Mouse	Razer Viper v2 Pro
Keyboard	Razer Huntsman Tournament Edition
Software	Windows 11 Pro 64-Bit

System Name	I don't name my rig
Processor	14700K
Motherboard	Asus Strix B660-G (clock gen)
Cooling	Air/water/DryIce
Memory	DDR5 G.Skill Z5 RGB 6000mhz C36
Video Card(s)	RTX 4070 Super
Storage	980 Pro
Display(s)	Some LED 1080P TV
Case	Open bench
Audio Device(s)	Some Old Sherwood stereo and old cabinet speakers
Power Supply	Corsair 1050w HX series
Mouse	Razor Mamba Tournament Edition
Keyboard	Logitech G910
VR HMD	Quest 2
Software	Windows
Benchmark Scores	Max Freq 13700K 6.7ghz DryIce Max Freq 14700K 7.0ghz DryIce Max all time Freq FX-8300 7685mhz LN2

System Name	"Icy Resurrection"
Processor	13th Gen Intel Core i9-13900KS Special Edition
Motherboard	ASUS ROG MAXIMUS Z790 APEX ENCORE
Cooling	Noctua NH-D15S upgraded with 2x NF-F12 iPPC-3000 fans and Honeywell PTM7950 TIM
Memory	32 GB G.SKILL Trident Z5 RGB F5-6800J3445G16GX2-TZ5RK @ 7600 MT/s 36-44-44-52-96 1.4V
Video Card(s)	ASUS ROG Strix GeForce RTX™ 4080 16GB GDDR6X White OC Edition
Storage	500 GB WD Black SN750 SE NVMe SSD + 4 TB WD Red Plus WD40EFPX HDD
Display(s)	55-inch LG G3 OLED
Case	Pichau Mancer CV500 White Edition
Power Supply	EVGA 1300 G2 1.3kW 80+ Gold
Mouse	Microsoft Classic Intellimouse
Keyboard	Galax Stealth STL-03
Software	Windows 11 IoT Enterprise LTSC 24H2
Benchmark Scores	I pulled a Qiqi~

System Name	Main PC
Processor	13700k
Motherboard	Asrock Z690 Steel Legend D4 - Bios 13.02
Cooling	Noctua NH-D15S
Memory	32 Gig 3200CL14
Video Card(s)	4080 RTX SUPER FE 16G
Storage	1TB 980 PRO, 2TB SN850X, 2TB DC P4600, 1TB 860 EVO, 2x 3TB WD Red, 2x 4TB WD Red
Display(s)	LG 27GL850
Case	Fractal Define R4
Audio Device(s)	Soundblaster AE-9
Power Supply	Antec HCG 750 Gold
Software	Windows 10 21H2 LTSC

System Name	ibuytheusedstuff
Processor	5960x
Motherboard	x99 sabertooth
Cooling	old socket775 cooler
Memory	32 Viper
Video Card(s)	1080ti on morpheus 1
Storage	raptors+ssd
Display(s)	acer 120hz
Case	open bench
Audio Device(s)	onb
Power Supply	antec 1200 moar power
Mouse	mx 518
Keyboard	roccat arvo