Need help troubleshooting a 6700 XT with very strange behavior

[Mister300]

What if any windows Event viewer log error?
Had similar issue, I did every swap of HW possible and software uninstalls it came down to the Cablemod custom PCI-E 6 pin cable breaking contact upon thermal expansion, when I used the supplied EVGA cable it solved the random boot and shutdown issues. Find another cable and try it. I do custom PC builds for a living. The reboots and issues were totally random even occurred when making a new boot SSD or when gaming. See my pic the white cables to the GPU were the issue.

Mine would as crash in BIOS or idle desktop, I figured it out after seeing a customer touch his six pin PCI cable and it caused his build to reboot also. Cable mod are nice aesthetically but are flimsy in their lightweight design. The ATX pins wobble inside the Cablemod male connector resulting in a broken connection which will cause the GPU to lose power and reboot the PC. Have not had a 41 error or power reboot error in 2 yrs since replacing .

 

[jak_2456]

I would go even further. Sometimes games manage to stress a system in a way that stress tests and benchmarks won't.
I remember people having benchstable, prime95 stable, furmark stable systems, but some games still crash.
And who else remembers New World destroying cards.

If you still want to troubleshoot the card, and you already changed other parts and already tested another GPU, and it runs fine then, I would look at underclocking it.
Sometimes parts just aren't stable how they are shipped, that can happen, and we can RMA them for that. Especially factory-oc'ed cards can run into that.
If you lower the clocks (GPU and memory independently) and it is stable, at least you know there is something wrong with the card.

jak_2456
Welcome to the forum!
jak_2456, using logic isn't enough to understand things in any field. You actually have to be in the know to fully understand. Many techpowerup members are pretty good when it comes to tech and usually the ones who knows posts to help others. You posted the topic to get help but unfortunately you seem stubborn about what you think is right. If you keep this attitude, you will be - and the others with you- running in circles.

Sorry about that. I will try to take people's advice more here.

What if any windows Event viewer log error?
Had similar issue, I did every swap of HW possible and software uninstalls it came down to the Cablemod custom PCI-E 6 pin cable breaking contact upon thermal expansion, when I used the supplied EVGA cable it solved the random boot and shutdown issues. Find another cable and try it. I do custom PC builds for a living. The reboots and issues were totally random even occurred when making a new boot SSD or when gaming. See my pic the white cables to the GPU were the issue.

Mine would as crash in BIOS or idle desktop, I figured it out after seeing a customer touch his six pin PCI cable and it caused his build to reboot also. Cable mod are nice aesthetically but are flimsy in their lightweight design. The ATX pins wobble inside the Cablemod male connector resulting in a broken connection which will cause the GPU to lose power and reboot the PC. Have not had a 41 error or power reboot error in 2 yrs since replacing .

What would you like me to check there? I haven't used Event viewer that much.

I would go even further. Sometimes games manage to stress a system in a way that stress tests and benchmarks won't.
I remember people having benchstable, prime95 stable, furmark stable systems, but some games still crash.
And who else remembers New World destroying cards.

If you still want to troubleshoot the card, and you already changed other parts and already tested another GPU, and it runs fine then, I would look at underclocking it.
Sometimes parts just aren't stable how they are shipped, that can happen, and we can RMA them for that. Especially factory-oc'ed cards can run into that.
If you lower the clocks (GPU and memory independently) and it is stable, at least you know there is something wrong with the card.

I will try underclocking my card and I will see if that fixes it.
Update: Limiting the clock speeds to 85% of stock seems to fix the problem. I highly suspect that the GPU is the culprit, however I'm also seeing way lower power draw (130 W instead of the typical 180 W).

 

[eidairaman1]

jak_2456
Welcome to the forum!
jak_2456, using logic isn't enough to understand things in any field. You actually have to be in the know to fully understand. Many techpowerup members are pretty good when it comes to tech and usually the ones who knows posts to help others. You posted the topic to get help but unfortunately you seem stubborn about what you think is right. If you keep this attitude, you will be - and the others with you- running in circles.

25+ years experience here. When they don't listen to reason, beat around the bush and not do what is suggested, after they came here for help, they are on their own.

 

[jak_2456]

25+ years experience here. When they don't listen to reason, beat around the bush and not do what is suggested, after they came here for help, they are on their own.

Sorry for my stubborn behavior. I have just underclocked my gpu to 85% stock on the core and it seems fine now. I think it's likely a GPU problem, but I'd like you to weigh in.

 

[eidairaman1]

Sorry for my stubborn behavior. I have just underclocked my gpu to 85% stock on the core and it seems fine now. I think it's likely a GPU problem, but I'd like you to weigh in.

You underpowered the card which will make an underpowered/ faulty psu happy because then you are not putting as much demand on it. I still suggest a larger power supply of 750W that is a reputable unit, just borrow it, even if it means a shop, run the card at standard rating, not underpowered, if the problem stops, it's your psu not being able to meet the demands, if problem continues, rma your card. You may consider moving up to a reputable 650W as well. Welcome to the world of electronics which have all kinds of failure modes. You are trying to fault isolate between the 2 components-psu and gpu.

 

[jak_2456]

You underpowered the card which will make an underpowered/ faulty psu happy because then you are not putting as much demand on it. I still suggest a larger power supply of 750W that is a reputable unit, just borrow it, even if it means a shop, run the card at standard rating, not underpowered, if the problem stops, it's your psu not being able to meed the demands, if problem continues, rma your card. You may consider moving up to a reputable 650W as well.

Got it. I will return back here when I am able to borrow a better PSU. If I am not able to borrow a better PSU but instead a GPU that draws the an equal or greater amount of power as my 6700 XT, would you rule out the PSU if that works fine?

 

[eidairaman1]

At that rate I'd suggest another 6700xt or 6750XT. If that were to fail as well, then you know the psu isnt up to snuff.

@P4-630 did provide a minimum spec earlier and it might be good to abide by that. And a Shop would be able to tell you otherwise. Also another thing to consider is your power grid, the powerstrip you have it plugged into, sometimes circuits in the home can cause weird problems

 

[jak_2456]

At that rate I'd suggest another 6700xt or 6750XT. If that were to fail as well, then you know the psu isnt up to snuff.

My friend has a 1080 Ti that draws about 230 W (it is run with a lower power limit because it overheats otherwise, has one of those crappy MSI Armor coolers) and works fine. I think that would work but it's your call.

EDIT: For some weird reason the issue seems to have fixed itself. BeamNG.drive ran fine for 73 minutes and EA Sports WRC ran fine too. Maybe practically rebuilding my entire pc fixed it. It could be that the SSD was not fully seated and it caused problems; the screw holding it down was noticeably loose. That may explain why the PC survived stress tests but crashed in-game; the games couldn't load their assets while the tests didn't have any assets to continue loading. Once again I apologize for my stubborn behavior here; I didn't do any of it in bad faith. I have learned a lot from this experience. A big thanks to all of you who helped me out here.

 

[eidairaman1]

My friend has a 1080 Ti that draws about 230 W (it is run with a lower power limit because it overheats otherwise, has one of those crappy MSI Armor coolers) and works fine. I think that would work but it's your call.

EDIT: For some weird reason the issue seems to have fixed itself. BeamNG.drive ran fine for 73 minutes and EA Sports WRC ran fine too. Maybe practically rebuilding my entire pc fixed it. It could be that the SSD was not fully seated and it caused problems; the screw holding it down was noticeably loose. That may explain why the PC survived stress tests but crashed in-game; the games couldn't load their assets while the tests didn't have any assets to continue loading. Once again I apologize for my stubborn behavior here; I didn't do any of it in bad faith. I have learned a lot from this experience. A big thanks to all of you who helped me out here.

Ok well that was an odd 1, I hope you have no problems after this and if you have something else go on just come back, the page has been here since 2004/2005.