NZXT Scam

[Arcangelo1556]

What a piece of garbage journalism is this again!

Crapping on one company doing a thing without comparing how other companies do the same thing???

Why did not he do a review of "PC lending services" in the US and rationally compare their parameters? Why does this always need to be a dramatic attack?!

All I can say is that frequently changing parameters of a product/service is not good for consumers at all. That is obvious. Consumers get something and a day after that the service improves, that pisses people off.

What is wrong about two versions of a product having two differents specs? When they are clearly openly listed?

What is wrong about offering an expensive service? Consumers decide if they want to use it or not, consumers compare it to the competing offerings and they decide what service to use.

NZXT CEO has entered the chat!

 

[lexluthermiester]

Sadly it is. There's way too many people out there with no moral compass at all.

We all know you're right. But we don't have to like it and we don't have to buy from companies who engage in scummy behaviour.

because companies have no soul so they can't be good, evil, ethical or non-ethical.

Now that is total moose muffins. Companies are run by people, people can choose not to be scumbags..

 

[dirtyferret]

Companies are run by people, people can choose not be be scumbags

yes people, so the people (or person) who makes unethical decisions should be raked over the coals rather than hide behind a company name.

 

[lexluthermiester]

yes people, so the people (or person) who makes unethical decisions should be raked over the coals rather than hide behind a company name.

The problem with there is that more than one person made the decisions and was complicit. If a company's officers, management and staff tolerate that kind of thing, they AND the company deserves the shame and resulting negativity.

 

[dirtyferret]

The problem with there is that more than one person made the decisions and was complicit.

in a large public company, sure. In a small private company like this, everything decision is made with the founders blessing.

 

[notanin]

There is definitely a topic to highlight and warn about, but I am not certain about the degree of drama involved. Sure, fluctuating specs are misleading and seem scammy, and price increases are welp. The prices are high enough that you’re really better off using any form of credit rather than renting for a long time. Paid ads are also misleading.

All of these issues are very concerning, and people should avoid that particular service.

But is it really necessary to set everything on fire and launching a crusade?

 

[lexluthermiester]

in a large public company, sure. In a small private company like this, everything decision is made with the founders blessing.

Exactly. Does he/she run things all by their lonesome? Did they enact these blatantly foul policies willy-nilly? Did they not think about if they should rather than if they could?

Company screwed up, company gets the blame. Just like Gigabyte, ASUS, MSI, etc, etc..

BTW, I read into this situation more, it's not just scummy, it's predatory. NZXT deserves to be punished harshly for this.

 

[Vya Domus]

In one the Hardware unboxed one the guys literally said Nvidia has monopoly, yet they seem to keen always point to Nvidia cards for RT & D.L.S.S, Frame generation as next generation features.

Most hilarious talking point Nvidia shills have is whenever they bring up RT as "being the future" or "next gen".

Like bro, RTRT has been around for what, 6 years ? This shit's still next gen ?

 

[freeagent]

This shit's still next gen ?

Nobody can seem to do it right still, so must be

 

[Vya Domus]

Nobody can seem to do it right

They shouldn't make it a major selling point then and not prompt reviewers to talk about it every time as if it's still "the future".

 

[Veseleil]

Classic Steve vs. classic big brand company scams. Like it or not, the reality of today, where everyone and their granma will scam the shit out of you if you let them to. The bigger the company, the bigger are the scamming schemes involved. Gotta please all those investors/shareholders.

Personally I never cared for NZXT. Considered their stuff overpriced hot garbage, and some of their most popular PC cases are literally that - hot garbage without proper airflow.

 

[Vya Domus]

On the original subject, I haven't watched the video but it seems GN is making a real habit of these "takedowns" documentaries, they should probably stick to hardware reviews.

 

[phanbuey]

Classic Steve vs. classic big brand company scams. Like it or not, the reality of today, where everyone and their granma will scam the shit out of you if you let them to. The bigger the company, the bigger are the scamming schemes involved. Gotta please all those investors/shareholders.

Personally I never cared for NZXT. Considered their stuff overpriced hot garbage, and some of their most popular PC cases are literally that - hot garbage without proper airflow.

Yeah but the bait and switch, and the contract terms of that rental are absurd. The market demand shift away from them and the incoming lawsuits are about to crush them.

 

[Veseleil]

Yeah but the bait and switch, and the contract terms of that rental are absurd. The market demand shift away from them and the incoming lawsuits are about to crush them.

It's because companies (let's not get into philosophy much - yes, the people behind them) don't care at all about customers anymore.
The tactics are simple: push something absurd, and if it succeeds - good, if not - they've a team of lawyers ready.
Just look what kind of BS the biggest companies like Sony are constantly try to push, and when they fail it's just "we're sorry" and move on to the next fuck the customer idea.
Yes, I like Luis Rossmann for his attitude much.

 

[jak_2456]

On the original subject, I haven't watched the video but it seems GN is making a real habit of these "takedowns" documentaries, they should probably stick to hardware reviews.

Why is that a bad thing? Their videos that expose companies are well-warranted. Go watch the video and you'll understand why they made it. Besides, I would argue that they are one of the few in the space who do it thoroughly. They're still doing HW reviews btw.

 

[Dr. Dro]

in a large public company, sure. In a small private company like this, everything decision is made with the founders blessing.

I mean not so different from the recent drama involving EK. Perhaps just not quite as nasty (that we know of anyway)

 

[ty_ger]

Why is that a bad thing? Their videos that expose companies are well-warranted. Go watch the video and you'll understand why they made it. Besides, I would argue that they are one of the few in the space who do it thoroughly. They're still doing HW reviews btw.

I'm fine with it, if they are fair. They aren't. They purposely omit examples of competitors doing the same thing. It's clear that their motive is to maximize rage for maximized clicks, and it feels gross with a greater context.

 

[sneekypeet]

I skimmed, and sorry if this is covered, but good luck getting the rental PC back....lol (bad plan to begin with and seems that if you read at a fith grade level, you can see the scam in print.)

TBH I send it back smashed with an 8 pound sledge as it seems like they would sue the customer either way.

 

[DeathtoGnomes]

That is the basic principle of economics. Producers are selfish greedy assholes trying to rip consumers off as hard as they can. When these assholes compete with each other, consumers are ripped off less.

There is some legislation in place trying to control prices of some goods on markets with lack of competition.

Competition is a crucial thing and when GN did not bother to do any objective comparison of competing services, their video is a waste of time and all the silicon and sand used to store it and deliver it to the viewers.

I dont like feeding trolls but eat up:

First: So the basic principle of economics means you cant have a no moral compass? Where does that even make sense?

Second. Leave political reotric out of this, you dont know what youre talking about.

Third: Exactly which competition are you referring to? if you mean computer rentals, the only competition is Aaron's Rent-to-Own or Rent-a-center brick stores

I'm fine with it, if they are fair. They aren't. They purposely omit examples of competitors doing the same thing. It's clear that their motive is to maximize rage for maximized clicks, and it feels gross with a greater context.

What competitors?

 

[BoggledBeagle]

An interesting question to ask:

How does this new GN video help consumers, who want to lease a PC? Beside an information that they probably should not use this one company, which other company should they use then? And is the service from this company really that so much worse than the offerings from the other companies?

I see no real positive and helpful information in that video.

 

[A Computer Guy]

The Love of money is the root to all evil.

Also "Thou shall not covet thy neighbors computer"

An interesting question to ask:

How does this new GN video help consumers, who want to lease a PC? Beside an information that they probably should not use this one company, which other company should they use then? And is the service from this company really that so much worse than the offerings from the other companies?

I see no real positive and helpful information in that video.

( slaps forehead loudly over the internet )

What a piece of garbage journalism is this again!

Crapping on one company doing a thing without comparing how other companies do the same thing???

GN is not an army. One battle at a time.

Why did not he do a review of "PC lending services" in the US and rationally compare their parameters? Why does this always need to be a dramatic attack?!

The clicks. We are pass the point of no return into the entertainment news era. Just be savvy picking out the info while eating the popcorn.

Why can't companies behave with ethical integrity? Is it really that difficult to NOT rip people off?

Sometimes I wonder if it's really boneheaded mistakes or industrial sabotage.

 

[notanin]

An interesting question to ask:

How does this new GN video help consumers, who want to lease a PC? Beside an information that they probably should not use this one company, which other company should they use then? And is the service from this company really that so much worse than the offerings from the other companies?

I see no real positive and helpful information in that video.

This video also didn't stop any wars around the world.
It helped consumers with information on which company to avoid and what to look out for in general.

 

[phanbuey]

An interesting question to ask:

How does this new GN video help consumers, who want to lease a PC? Beside an information that they probably should not use this one company, which other company should they use then? And is the service from this company really that so much worse than the offerings from the other companies?

I see no real positive and helpful information in that video.

It helps them by making them understand what a massive rip off and money pit this is... that they should either save up or take our regular debt instead of entering into this agreement.

It's information that will save them thousands of dollars, and keep them from signing away their data?

Not sure where your confusion lies here.

 

[Hecate91]

An interesting question to ask:

How does this new GN video help consumers, who want to lease a PC? Beside an information that they probably should not use this one company, which other company should they use then? And is the service from this company really that so much worse than the offerings from the other companies?

I see no real positive and helpful information in that video.

What other companies are leasing PC's? I don't know of any other company that leases a PC unless you have a corporate contract with Dell or HP for example, consumers don't rent a PC unless its from an appliance rental store. And its still a bad deal to rent from anywhere else, the difference with NZXT its predatory and extremely misleading, targeting the younger consumer and claiming their service is rent to own when it isn't.
The information doesn't have to be positive, you don't have to like it, but if you can't see how the video is helpful for the consumer to avoid getting scammed then you're either an NZXT fan or still upset at one of GN's other videos calling out a company for shady tactics.

 

[Wasteland]

An interesting question to ask:

How does this new GN video help consumers, who want to lease a PC? Beside an information that they probably should not use this one company, which other company should they use then? And is the service from this company really that so much worse than the offerings from the other companies?

I see no real positive and helpful information in that video.

NZXT's rental "service" is a worse deal than borrowing money from a mafia loan shark. That the service is aggressively marketed to teenagers, via scumbag TikTok influencers blatantly lying, using NZXT's own marketing language, is icing on the cake. (Teenagers are the target audience by default because they don't have access to credit cards, but regardless of the target, the deal is maximally scummy.)

NZXT's behavior, in this case, is indefensible. There are no companies that are just as bad, at least not in this specific way, within the PC Hardware market. If you want the PC Hardware market to stay that way, then you should support--or at least refrain from dismissing--efforts to expose bad corporate behavior when it arises.

I don't love GN's style; I think it's often overlong and overwrought. I think Steve's frequent and exhaustive digressions about his testing methodology veer towards self-indulgence. I think youtube in general is circling the drain due to a proliferation of the low-effort clickfarming nonsense, designed to generate profit by wasting viewers' time. A lot of people here likely agree, given that we're posting on one of the few good remaining sources for text-based PC Hardware news and info. If it were just a matter of your not liking GamersNexus, or of your not wanting to watch a 40-minute video, I'd give you the benefit of the doubt, but the substance of Steve's critique was helpfully summarized earlier in the thread. And watching the first few minutes of the video is sufficient, anyway. There's no excuse to play dumb, here. You've now posted two or three times in this thread, in defense of NZXT, so you can't claim indifference, either.

After familiarizing yourself with the topic, if you still want to defend NZXT, then be my guest, but do it honestly; defend their behavior on its own merits. "B-b-but all companies are bad" won't fly. Even if you could supply examples of other companies in this space engaged in fraudulent/usurious "rental" schemes, their bad behavior wouldn't justify NZXT's.