NZXT Scam

[lilhasselhoffer]

How come you only "used to work for" them? lol j/k. that's one of those where you (assuming you're not an A-hole) give management an ultimatum about fixing their decision-making or you'll be off to your next employment opportunity. Being that the decision-makers like that never like to admit they were wrong, it's usually just a matter of time before you need to find your next job.

You, have a fair point. I'm in quality and manufacturing...and the reason I level this is because after you spend literal hours demonstrating that the math on thing is wrong and what you are doing is shady you have to decide whether you want to be the face of the company that both tells customers we are getting better, but cannot argue that a 10% reduction in overall thickness with a 5% decrease in filler will actually net you more profit when you figure in 90% less complaints.


Listen, I know this is a detour. That said, please let me have it. If NZXT was less of a bunch of scum bags they'd literally be printing money right now. Take a four year old CPU, strap it to a new GPU, and charge about 8% of what the computer is worth in parts monthly. 8%*24 months = 192%. In two years you make back the retail cost of the parts and a tidy 92% profit. If you sell this as a service, it comes back to you and you resell a two year old GPU for basically 50% of the worth of the system and you're now at a 142% profit...with the rest of the system basically being sold for nothing. That is an absolutely insane and profitable measure to make people pay huge sums of money...and your only loss is if they decide to return the thing in less than a year...which people living on credit and unable to afford a system will basically never be able to do.
Now be a miserable pile of scum. Charge a $100 fee to migrate the system. They never actually promised this to you, so you've now got another fee that literally pays for your restocking and breaking down of old systems to sell for parts. Yes, you've literally converted non-saleable inventory into gold that may come near making 200% in raw profits...and all of this is actually pretty legitimate. I would feel scummy, but I'm also the guy who gets calls at both 10 at night and 4 in the morning to serve as tech support for relatives. I'm the one who has to never build for someone again because they accused me of cheating them and overcharging...because after they got the bills and we squared up they thought I had stolen storage space because their 1 TB drive wasn't 1TB of capacity (and they were using about 55 GB). It's these people I'd recommend to a similar service, because the 200% total payment mark-up would literally make my life so much easier that it's something that person earned.

I say all of the above because that 8% was too little for them. They had to be so greedy that simply delaying payments on this rental for 2 months would mean you could buy a console. That's the scummy crap that flies in corporate America...and it's often the QA or Customer Service person who gets to pay for all of that with a barrage of insults and enough unwarranted anger. It sucks being in manufacturing because there are idiots that warrant the "do not try to stop moving chainsaw blade with hands or genitals" stickers, but there are also people at the top who forgot (or never knew) how to build things that would last because the greed is acceptable.


For a bit of levity, I imagine this in terms of South Park. Do you remember the segment where Cartman kept eating Chipotle, and kept bleeding from the rectum? Do you remember that Kyle asked "if it makes you bleed, then why not just stop eating Chipotle?" At which point Cartman got a perplexed look on his face, and simply stated it was Chipotle. I think a lot of people still eat there, despite the ever increasing cost, decreasing portion sizes, and disease outbreaks...and I think that it's an excellent simile for what most companies do. Seek those short term profits until it kills you, remove the dead bits, put new management in, and then incentivize them to seek larger short term gains over sustainable growth. Act like this is different from the first failure, blame it on the guy jumping ship before you crash, and have an unpopular individual to receive the blame on poor performance while the ship is being righted...so you can go back to seeking those short term gains. It'd be sickening if I wasn't already too numb from crying and having a breakdown after realizing 12+ months of my life was undone because the next manager decided he would lie to the employees about salaries and then when called out about it suggest they didn't have to work there, and nothing was in writing....so the exodus of trained laborers left us with the only available workers not speaking English... I guess levity with a side of bitterness. Sorry. It seems appropriate when watching GN rip holes in another company that is rotten from the top down, and the people who really pay are the employees who had no say in the policies.