My RX6800XT is not giving image anymore, Please Help.

[Crstxn]

Hi, so I recently made my 5th build with this graphics card, everything was working perfectly fine until some days ago... I woke up and tried to boot up my PC like everyday, the PC didn't boot into windows and my screen was black, I tried to boot up again and it booted up into windows but after 20 seconds or something like that my screen flicked green cubes or something similar and the screen became black, I switched the graphics card bios mode from Overclock to silent and it worked perfectly fine for some days until today, I tried to switch back again to the overclock mode but the screen is black in both bios modes. So I decided to disconnect everything and take out the graphics card, I looked at the pins and the pcie slot and noticed that the slot has thermal paste inside, the thermal paste is dry... I just don't know if the thermal paste fucked up my Graphics card but it seems like it, can someone tell me what can I do to fix it please? Also a pin on the graphics cards seems to have a different color from the other ones, matching the place on the pcie slot that has thermal paste. I bought the card 2 years ago and it was used, it has never been cleaned or maintained since I got it.

 

[Toothless]

Nuke drivers with DDU and amddrivercleanup while in safe mode. You'll need to use something else for display out. Card and slot look fine.

 

[Crstxn]

Nuke drivers with DDU and amddrivercleanup while in safe mode. You'll need to use something else for display out. Card and slot look fine.

I don't know if that will work because when I managed to boot up the graphics card I made a fresh windows 11 installation and installed the latest graphics drivers on the AMD official site. I'm sure that the slot has thermal paste because that Gray color is not normal

 

[eidairaman1]

I don't know if that will work because when I managed to boot up the graphics card I made a fresh windows 11 installation and installed the latest graphics drivers on the AMD official site. I'm sure that the slot has thermal paste because that Gray color is not normal

Breadboard your current system.

Try card in another system, if it doesn't work there contact northridgefix for a pcb repair.

Get a RX 6400 to test and make sure your motherboard isn't damaged.

Or better yet go to a shop so you can make sure (damage their stuff instead of buying parts just to damage them)

 

[Shrek]

Clean off the thermal paste with isopropyl alcohol.

 

[eidairaman1]

Clean off the thermal paste with isopropyl alcohol.

He can try that with a qtip and a magnifying glass so he doesnt wreck the peg slot.

 

[eidairaman1]

I'm a nutcase and wash my boards with isopropyl alcohol, normally to remove flux.

You don't say?

Totally understandable if it's a lot.

 

[mechtech]

Hi, so I recently made my 5th build with this graphics card, everything was working perfectly fine until some days ago... I woke up and tried to boot up my PC like everyday, the PC didn't boot into windows and my screen was black, I tried to boot up again and it booted up into windows but after 20 seconds or something like that my screen flicked green cubes or something similar and the screen became black, I switched the graphics card bios mode from Overclock to silent and it worked perfectly fine for some days until today, I tried to switch back again to the overclock mode but the screen is black in both bios modes. So I decided to disconnect everything and take out the graphics card, I looked at the pins and the pcie slot and noticed that the slot has thermal paste inside, the thermal paste is dry... I just don't know if the thermal paste fucked up my Graphics card but it seems like it, can someone tell me what can I do to fix it please? Also a pin on the graphics cards seems to have a different color from the other ones, matching the place on the pcie slot that has thermal paste. I bought the card 2 years ago and it was used, it has never been cleaned or maintained since I got it.

As others have said
can try
-99% isopropyl (rubbing alcohol)
-confirm in tight in slot
-try another pcie slot
-make sure elec connectors in tight and that pins/cables good
-try another display cable or another monitor port

AMD has their own driver uninstaller utilty

https://www.amd.com/en/resources/support-articles/faqs/GPU-601.html

 

[Crstxn]

As others have said
can try
-99% isopropyl (rubbing alcohol)
-confirm in tight in slot
-try another pcie slot
-make sure elec connectors in tight and that pins/cables good
-try another display cable or another monitor port

AMD has their own driver uninstaller utilty

https://www.amd.com/en/resources/support-articles/faqs/GPU-601.html

I just tried to boot my PC with HDMI connected to the mobo and still no image so maybe the GPU is not the problem? Idk seriously I don't have money to go to a technician

Specs:

CPU: Ryzen 5 9600x
CPU cooler: Termalright Frozen Infinity 360
Motherboard: Gigabyte Eagle AX B650
Ram: Kingbank 2x16GB 6000mhz
SSD/HDD: Crucial NVME 1TB
GPU: Gigabyte RX6800XT Gaming OC 16GB vram
PSU: Corsair RM850e ATX Fully Modular 850w 8 months
Chassis: Lian Li O11 Dynamic
OS: Windows 11 VainOS Custom OS
Monitor: Xiaomi g27i 165hz
Bios version: Can't tell since I can get image lol

 

[eidairaman1]

Save up i suggest then

 

[Crstxn]

Save up i suggest then

I just tried the graphics card on my dad's PC and it's not giving image as well, so I think that the GPU is broken now

 

[Shrek]

Overclocking may not have helped.

 

[Crstxn]

Breadboard your current system.

Try card in another system, if it doesn't work there contact northridgefix for a pcb repair.

Get a RX 6400 to test and make sure your motherboard isn't damaged.

Or better yet go to a shop so you can make sure (damage their stuff instead of buying parts just to damage them)

Overclocking may not have helped.

???

Overclocking may not have helped.

My dad's PC gave me a message saying that the vga UEFI is not compatible with the PC or something like that, idk probably my dad's PC is not compatible with my gpu

 

[freeagent]

I cant remember what that YouTube GPU repair guy said..

AMD makes good boards, shit cores, Nvidia makes shit boards and good cores?

Something like that.

Lots of stories just like this one on the internet.

 

[FamousFighter]

I cant remember what that YouTube GPU repair guy said..

AMD makes good boards, shit cores, Nvidia makes shit boards and good cores?

Something like that.

Lots of stories just like this one on the internet.

I think northwestrepair said that. I have heard that quote before but not entirely sure who said it originally.

 

[DirtyDingusMcgee]

Bios version: Can't tell since I can get image lol

You cpu has an igpu and your motherboard has video outs. you don't need the gpu just for basic display function.

 

[Crstxn]

You cpu has an igpu and your motherboard has video outs. you don't need the gpu just for basic display function.

But that's what I tried to do, I took out the GPU and just plugged the HDMI into the motherboard HDMI port but still no image, how am I supposed to fix it

 

[DirtyDingusMcgee]

default your bios

 

[Crstxn]

default your bios

You mean take out the battery and try to boot again with the igpu of the cpu?

 

[DirtyDingusMcgee]

yes. Clear cmos (take out the battery and leave in out for a few minutes) then replace the battery and try the motherboard video out WITHOUT the gpu inserted in the computer.

 

[damric]

I must be missing something. What is the advantage of putting thermal paste in a PCI slot?

 

[Crstxn]

yes. Clear cmos (take out the battery and leave in out for a few minutes) then replace the battery and try the motherboard video out WITHOUT the gpu inserted in the computer.

I'll try tomorrow but with the same battery since the motherboard is new and battery shouldn't be a problem bro

 

[DirtyDingusMcgee]

I'll try tomorrow but with the same battery since the motherboard is new and battery shouldn't be a problem bro

The point is to clear the cmos. Disconnect the power from your computer, then remove the cmos battery, leave it out for a few minutes, then put it back in. I did not mean replace it with a new one.

 

[Crstxn]

I must be missing something. What is the advantage of putting thermal paste in a PCI slot?

Nah fr idk what happened but I didn't noticed that some thermal paste went into the pcie slot, my fault fr but I'm trying to fix asap, I want to play with my friends again, it is sad to see all my friends connected on discord voice chat but can't play with them...

The point is to clear the cmos. Physically remove the battery for a few minutes, then replace it back into the system....not "replace" it with a new one.

Yeah I got the "replace" wrongly

 

[damric]

Nah fr idk what happened but I didn't noticed that some thermal paste went into the pcie slot, my fault fr but I'm trying to fix asap, I want to play with my friends again, it is sad to see all my friends connected on discord voice chat but can't play with them...


Yeah I got the "replace" wrongly

What kind of partying is going on with you and your friends, slinging thermal grease everywhere?

It was a new motherboard? Was there grease in the old one too?