James, i don't know if this is still open, because i sure hope it is.
I am very disappointed with diamond products, and from my experience, i will not be buying a diamond product again...ever.
You were and have been VERY helpful and i appreciate this. I need this card fixed again, but this time, i don't want it back. I want a check for my expenses, and the cost of the video card. I would much rather have a check by Diamond Multimedia than a replacement card (again) so i may purchase another video card from another manufacture. I have trouble shooted this from every possible option, to drivers, to over heating to even to much core clock speed. i have dropped the core over 100mhz usint ATI tool and set the fan speed to 98%, yet it still crashes 3dmark 06 and artifact in Team fortress 2, a very low end game!
Im not sure how you will go about doing it, but please, do your best to satisfy a very annoyed customer.