Different low reading

[Ayoub_MaRoC]

Hello, the same problem of pc crash/bsod happened again, same thing on the "Event Viewer", was playing with PCSX2 while temps for cpu/gpu were kinda low around 50c

 

[QuietBob]

Oh well, back to the drawing board. Are you getting the same exact symptoms as before? A BSOD or a hard reset?

What is your specific RAM model? Two modules? Please put your full system specs in the TPU profile.

 

[Bobaganoosh]

are there any errors or warnings that happen in event viewer - Windows -> system events in within a few minutes before that critical error?

 

[Ayoub_MaRoC]

Hello and sry for the late reply, i'll send information when I go back home

 

[Ayoub_MaRoC]

hello and sry again for the late updates

Oh well, back to the drawing board. Are you getting the same exact symptoms as before? A BSOD or a hard reset?

What is your specific RAM model? Two modules? Please put your full system specs in the TPU profile.

i just boot up the pc and after like 10mins the pc hard crashes and restarted while i was doing nothing, i'll attach a video for my pc spec from CPU-Z

are there any errors or warnings that happen in event viewer - Windows -> system events in within a few minutes before that critical error?

a video shows what happened before the error on the event viewer

 

[Bobaganoosh]

Looking into the tpm wmi error and came up with a few results:
1. Clean your cpu cooler and reapply paste because it could be overheating.
2. Battle Eye anti-cheat requires the tpm module to be activated, which is in the bios settings (advanced > trusted computing).
3. Update motherboard BIOS and graphics drivers to latest.

The minidump file in the one error should have the specific issue you're having. Might be some folks here who can help read it if you share it, but you can also post it on the Microsoft forums for help. Here's one of the similar pages I mean

 

[Ayoub_MaRoC]

Looking into the tpm wmi error and came up with a few results:
1. Clean your cpu cooler and reapply paste because it could be overheating.
2. Battle Eye anti-cheat requires the tpm module to be activated, which is in the bios settings (advanced > trusted computing).
3. Update motherboard BIOS and graphics drivers to latest.

The minidump file in the one error should have the specific issue you're having. Might be some folks here who can help read it if you share it, but you can also post it on the Microsoft forums for help. Here's one of the similar pages I mean

I'll clean the cpu and the cpu cooler alongside the whole pc today, for the bios I'm planning to update it but just little question will I lose the r5 3600 compatibility?

 

[Bobaganoosh]

you shouldn't lose any compatibility by updating the BIOS (I'm not aware of that ever happening anyway), but you will likely lose any settings you've put into the BIOS. If there are specific things like fan speeds, turning off fast-boot, etc., those tend to get wiped when you update your BIOS. So you may want to go through the menus and take pictures of the screens if you have settings you'd like to restore.

 

[jak_2456]

you shouldn't lose any compatibility by updating the BIOS (I'm not aware of that ever happening anyway)

It happened with some old first-gen Ryzen boards (not the board that OP has) where if you updated the BIOS to support 5000-series chips it would remove compatibility with 1000-series chips due to the BIOS chip not having enough storage to hold all of them.

 

[Bobaganoosh]

It happened with some old first-gen Ryzen boards (not the board that OP has) where if you updated the BIOS to support 5000-series chips it would remove compatibility with 1000-series chips due to the BIOS chip not having enough storage to hold all of them.

Oof...I missed that whole situation. thanks for chiming in!

 

[Ayoub_MaRoC]

Yeah what Jak said was i worry about, but i'll search and give it a try

 

[QuietBob]

A couple of ideas:

After cleaning the case/fans/CPU HSF and reapplying the paste, update to the newest BIOS as suggested. You are on version A52ASB21, the latest is A52AS830 beta. You won't lose any compatibility. If you're unsure how to go about it, check the relevant section in your motherboard's manual, or the BIOS settings pdf, or the BIOS update pdf found on the downloads page linked.

When the update is complete, enter the BIOS and load Optimized Defaults. Make sure everything is at default/auto, especially any settings related to CPU and RAM. TPM should already be enabled by default. Save and exit.

Install the latest chipset drivers. Sometimes the setup program may not install every driver successfully on first attempt. Review the summary log at the end of the installation process to ensure that all have been installed correctly. Reboot afterwards (and re-install any missing drivers if necessary).

Please update us on the progress.

 

[Ayoub_MaRoC]

So I did cleaned the pc. I put new thermal paste and replug every cable last Tuesday, so far no trouble at all, if it happens again I'll update the bios and see

 

[Ayoub_MaRoC]

Some updates :
Yesterday, I got the BSOD, and i decided to update the bios with latest non beta version, and re-install the chipset drivers, and spent the whole day to troubleshoot the issue, i did some scanning for the nvme drive and the windows found something and it said that it has been fixed

well again same problem i just went to the kitchen, came back and found my pc got rebooted with same event viewer messages

 

[jak_2456]

I'd suggest running MemTest86 to verify that your RAM isn't faulty. You'll need a spare USB flash drive.

MemTest86 - Download now!

Download your free copy of MemTest86 here for USB.

www.memtest86.com

 

[QuietBob]

The above error could be a faulty drive and/or RAM. But it could also mean a borked Windows installation.

Try these commands in PowerShell as administrator if you haven't already:

sfc /scannow
dism /online /cleanup-image /checkhealth
dism /online /cleanup-image /scanhealth
if there are errors still
dism /online /cleanup-image /restorehealth

What is the SMART status of your boot drive?

Try using your PC with a single stick of RAM at a time to see if you get the same BSOD.

 

[Ayoub_MaRoC]

I'd suggest running MemTest86 to verify that your RAM isn't faulty. You'll need a spare USB flash drive.

MemTest86 - Download now!

Download your free copy of MemTest86 here for USB.

www.memtest86.com

i did the test overnight and both sticks passed completely fine, no errors

The above error could be a faulty drive and/or RAM. But it could also mean a borked Windows installation.

Try these commands in PowerShell as administrator if you haven't already:

sfc /scannow
dism /online /cleanup-image /checkhealth
dism /online /cleanup-image /scanhealth
if there are errors still
dism /online /cleanup-image /restorehealth

What is the SMART status of your boot drive?

Try using your PC with a single stick of RAM at a time to see if you get the same BSOD.

I tried the commands o'and safe mode cause I got like 3 blue screens in less than a half hour.
If the memtest86 went well should I try the one stick of RAM?
Also how to check the SMART status?

Also got BSOD in the Safe Mode

 

[QuietBob]

Oh man, something is seriously ailing this PC. With this many BSODs a clean Win install is in order. We need to start over with a clean slate.

To check SMART, download CrystalDiskInfo Standard Edition, set Function -> Advanced Feature -> Raw Values -> 10 [DEC} and please post a screenshot of your system drive.

 

[Ayoub_MaRoC]

Oh man, something is seriously ailing this PC. With this many BSODs a clean Win install is in order. We need to start over with a clean slate.

To check SMART, download CrystalDiskInfo Standard Edition, set Function -> Advanced Feature -> Raw Values -> 10 [DEC} and please post a screenshot of your system drive.

yeah a lot of BSOD in just this day is really pissing me off, im thinking of complete fresh instal of win10

 

[jak_2456]

i did the test overnight and both sticks passed completely fine, no errors


I tried the commands o'and safe mode cause I got like 3 blue screens in less than a half hour.
If the memtest86 went well should I try the one stick of RAM?
Also how to check the SMART status?

Also got BSOD in the Safe Mode

If the RAM passed the test, then I'd cross it off of the list of problems and leave it as-is.

yeah a lot of BSOD in just this day is really pissing me off, im thinking of complete fresh instal of win10

Not a bad idea; just make sure you back up all the data you don't want to lose before you proceed.

 

[Ayoub_MaRoC]

If the RAM passed the test, then I'd cross it off of the list of problems and leave it as-is.

Not a bad idea; just make sure you back up all the data you don't want to lose before you proceed.

the only thing is left is the main drive

 

[QuietBob]

SMART readings look OK, though the last item is a bit suspiscious. Is your drive the NV3000?

Download the SSD toolbox and see if it shows the same SMART values. You can switch to decimal by clicking on the header of the Raw Values column. Also, check for new firmware, but don't install it until you're running a stable Windows.

 

[Ayoub_MaRoC]

i'll try and will tell u
edit : yes same drive

SMART readings look OK, though the last item is a bit suspiscious. Is your drive the NV3000?

View attachment 373356
Download the SSD toolbox and see if it shows the same SMART values. You can switch to decimal by clicking on the header of the Raw Values column. Also, check for new firmware, but don't install it until you're running a stable Windows.

Everything is the same apart from the read and write values (small differences) I think that is normal, also everything is up to date

 

[Ayoub_MaRoC]

So after a headache of BSOD every minutes i managed to format and fresh install win11 and so far so good thanks Allah

 

[QuietBob]

Good to hear!
Is the maximum CPU temperature under full load lower than 85 C now?