Latest conversation with Newegg:
2:21:39 PM
System: Connecting...
2:21:40 PM
System: Your reference number for this chat session is 2294301
2:21:40 PM
Mike: Initial Question/Comment: Return/Refund
2:21:55 PM
System: Waiting for a Customer Representative...
2:21:55 PM
System: You are number (5) in queue.
2:22:05 PM
System: You are number (4) in queue.
2:22:35 PM
System: You are number (3) in queue.
2:22:45 PM
System: You are number (2) in queue.
2:24:35 PM
System: You are next in queue...
2:24:50 PM
System: Eudora L. has joined this session!
2:24:50 PM
System: Connected with Eudora L.
2:24:50 PM
System: Hi Mike! My name is Eudora L..
2:25:30 PM
Mike: Hi Eudora, I was checking on the status of a return for order 334139758
2:25:45 PM
Eudora L.: Thank you for providing me with that information. I will be more than happy to assist you. May I have a moment to look into this?
2:25:59 PM
Mike: No problem
2:26:55 PM
Eudora L.: Thank you for your patience while I looked into this, Mike.
2:27:45 PM
Eudora L.: I show that the RMA was closed and the refund was issued today. Please allow 3-5 business days to receive the refund in your PayPal.
2:28:08 PM
Mike: I only see a refund of $220
2:29:35 PM
Eudora L.: Please assured that the $59.99 refund in the split order will be refunded automatically as well.
2:30:11 PM
Mike: I just want to be sure, it doesn't show up on the refund status.
2:30:45 PM
Eudora L.: It will be refunded then. Please do not worry about that.
2:31:31 PM
Mike: Ok, I'll check back by the end of the week if I don't see it thanks.
2:31:55 PM
Eudora L.: You are very welcome. Is there anything else that I may assist you with at this moment, Mike?
2:32:11 PM
Mike: Al set, thank you.
2:32:30 PM
Eudora L.: Thank you for giving me an opportunity to serve you. Before we end our chat, I want to invite you to take our Customer Satisfaction Survey. To take the survey, all you need to do is click the "Exit" button at the top of the chat window. Your feedback is greatly appreciated. Thank you for contacting Newegg. I hope you have an Eggcellent day!