A quick update: The mystery of the blanking out issue I have been experiencing with the G2 headset in Elite Dangerous has been SOLVED! For those that did not see the earlier post, I was experiencing a repeatable issue in Elite Dangerous whereby whenever I exited or entered a station, or at various times during battle, my G2 headset would go black for several seconds, then come back to life. Because this did not seem to happen in other games, I was beginning to think that the issue was specific to Elite Dangerous, or that I had a defective unit – maybe it was going into thermal cutoff or something like that… but I did some more research today and happen to come across a video posted by
Mark from RAD Computers (
). In his video he talked specifically about this issue with the G2 headset. He described that because the headset speakers draw a lot of power, if you have your volume set too high (
>96% in his tests), the lens displays will go black whenever there are low bass notes or sustained musical notes/sound effects in the game.
So sure enough, I went back into the game, lowered my volume to 75%, and the blanking stopped. According to Mark, this problem has been reported to HP and to the Connection support team (supplier), and hopefully a firmware update will be provided in the near future that will address this. I hope this is helpful to other owners/future owners.