I might get downvoted for this but they should probably include some lube in the boxes for sure.......
The problem with the 7900XT/7900XTX is AMD is not at a point where for most gamers they are very appealing even though they are both slightly better overall than the 4070ti given the pricing. I've never personally had any major issues with amd drivers but I know many who have to the point that AMD gpu's don't even exist anymore to them.
I own plenty of AMD and Nvidia products I still will bash the crap out of stuff they release that isn't very good due to pricing. At the same time I won't blindly do it either even if it's not a good one you can still make a case for all the current gen gpus if you try hard enough...
lets be real though all these products are pretty good from the 4070ti to the 4090 and both the AMD offerings the issue is their price this isn't a RX 6500 scenario that is just a bad product regardless of price but even then people who own them defend it and enjoy it so my opinion really doesn't matter all that much to begin with at least for the people actually buying these products and not just blindly drinking the koolaid from either of these companies.
Not directed at you, but that line is a blanket excuse for being an ill informed buyer. On hand I have a 2070 super, 3080 12gb, and 7900 XTX between the 3 rigs I have at home, the 3080 has had more driver related crashes and issues in the span of a week than my 7900 XTX since release.
While for some the initial change going between nvidia and amd drivers may be jarring, modern UI aside, AMD offers more and better control through their driver than nvidia currently does from a feature standpoint.
I can’t say for sure, but I like to blame tech tubers for a lot of this. They burn through so much free hardware for pumping out reviews and click bait videos, that more often than not discrepancies across reviews and other reviewers point out they more than likely have software/setup configuration issues that sometimes aren’t even related to the hardware they’re testing. With so little time to move to the next review it gets passed of as yea it’s definitely their problem (amd/nvidia/whoever) and not something they did. So everyone draws conclusions from half baked data, and click-bait snide bullet points, then choose to argue with whatever “influencers” data suits their argument
Write me off as a fanboy, but both nvidia and amd have had major issues in the past, which is entirely different from now. With the exception of some buggy game releases, both my nvidia and amd rigs have been exceptionally stable. I laugh everytime someone uses the driver excuse though. It may be my opinion, but AMD drivers are objectively better.
TLDR
Good hardware, bad BAD prices, escepcially Nvidia.