Technical Issues - TPU Main Site & Forum (2021)

Solaris17 · Jan 22, 2021

W1zzard said:
Correct. Due to a coding bug, the frontpage couldn't load for around half an hour. It's fixed now.

Background: our review database categories use a path-style format, i.e. /Networking/Netgear.
For today's router review I entered just "Routers" by accident, so the category didn't have any "/" separator.

The code on line 197 was looking for the text after the first "/". "Networking" in the "/Networking/Netgear" example above.

What I entered didn't have any separators, so code tried to access data that doesn't exist, which caused an error to be thrown. Added a check for the number of tokens in the category, with proper handling, something I forgot to add back in the day

This should be resolved now. Can anyone confirm? I'm seeing around 100 Mb to Germany

It started great but then got bad around 50%, then it sped up again.

Code:

PS C:\Users\solar> tracert us5-dl.techpowerup.com

Tracing route to us5-dl.techpowerup.com [23.146.144.44]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  unifi.tde-cdn.io [10.0.0.1]
  2    <1 ms    <1 ms    <1 ms  47.200.96.1
  3     2 ms     2 ms     2 ms  te1-2-0-2---0.lcr01.tamp.fl.frontiernet.net [172.99.52.150]
  4     6 ms     6 ms     6 ms  ae7---0.scr01.mias.fl.frontiernet.net [74.40.3.69]
  5     7 ms     7 ms     7 ms  ae0---0.cbr01.mias.fl.frontiernet.net [74.40.1.22]
  6     *        *        *     Request timed out.
  7     *        *        *     Request timed out.
  8     8 ms     9 ms     9 ms  GTT-level3-200G.Miami2.Level3.net [4.68.74.22]
  9    36 ms    34 ms    33 ms  ae10.cr1-phi2.ip4.gtt.net [213.200.112.150]
 10    36 ms    36 ms    36 ms  wisperluxe-net-llc.10gigabitethernet1-1-15.switch1.phl2.he.net [209.51.164.46]
 11    37 ms    37 ms    36 ms  23.146.144.252
 12    37 ms    37 ms    37 ms  23.146.144.44

Trace complete.
PS C:\Users\solar> tracert us6-dl.techpowerup.com

Tracing route to us6-dl.techpowerup.com [199.127.61.202]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  unifi.tde-cdn.io [10.0.0.1]
  2    <1 ms    <1 ms    <1 ms  47.200.96.1
  3     4 ms     2 ms     3 ms  172.99.46.76
  4     6 ms     6 ms     6 ms  ae7---0.scr01.mias.fl.frontiernet.net [74.40.3.69]
  5     8 ms     7 ms     7 ms  ae0---0.cbr01.mias.fl.frontiernet.net [74.40.1.22]
  6     *        7 ms     7 ms  lag-101.ear3.Miami2.Level3.net [4.15.156.29]
  7     7 ms     7 ms     7 ms  Comcast-level3-100G.Miami2.Level3.net [4.68.74.226]
  8    10 ms     9 ms     9 ms  be-12297-cr02.miami.fl.ibone.comcast.net [68.86.82.69]
  9    20 ms    20 ms    20 ms  be-302-cr12.doraville.ga.ibone.comcast.net [96.110.38.61]
 10    21 ms    21 ms    21 ms  be-1412-cs04.doraville.ga.ibone.comcast.net [96.110.34.189]
 11    20 ms    19 ms    20 ms  be-1413-cr13.doraville.ga.ibone.comcast.net [96.110.34.206]
 12    35 ms    36 ms    35 ms  be-301-cr11.ashburn.va.ibone.comcast.net [96.110.32.2]
 13    37 ms    36 ms    36 ms  be-1211-cs02.ashburn.va.ibone.comcast.net [96.110.32.109]
 14    35 ms    36 ms    35 ms  be-1213-cr13.ashburn.va.ibone.comcast.net [96.110.34.150]
 15    42 ms    41 ms    40 ms  be-302-cr12.newark.nj.ibone.comcast.net [96.110.36.118]
 16    41 ms    41 ms    41 ms  be-1312-cs03.newark.nj.ibone.comcast.net [96.110.35.89]
 17    42 ms    42 ms    42 ms  be-2311-pe11.newark.nj.ibone.comcast.net [96.110.33.250]
 18    37 ms    37 ms    38 ms  50.208.232.130
 19     *        *        *     Request timed out.
 20     *        *        *     Request timed out.
 21     *        *        *     Request timed out.
 22    36 ms    36 ms    36 ms  us6-dl.techpowerup.com [199.127.61.202]

Trace complete.
PS C:\Users\solar>

TPU 6 was slower but vastly more consistent. Consecutive attempts improved with TPU 5. Not sure really if its just a carrier route or the server at this point. Might just be carrier related problem with gtt /shrug

ThrashZone · Jan 22, 2021

@W1zzard
Hi,
Any plans to have a live feed this would be pretty :cool:

jsfitz54 · Jan 25, 2021

W1zzard said:
Correct. Due to a coding bug, the frontpage couldn't load for around half an hour. It's fixed now.

Background: our review database categories use a path-style format, i.e. /Networking/Netgear.
For today's router review I entered just "Routers" by accident, so the category didn't have any "/" separator.

The code on line 197 was looking for the text after the first "/". "Networking" in the "/Networking/Netgear" example above.

What I entered didn't have any separators, so code tried to access data that doesn't exist, which caused an error to be thrown. Added a check for the number of tokens in the category, with proper handling, something I forgot to add back in the day

This should be resolved now. Can anyone confirm? I'm seeing around 100 Mb to Germany

US-5 @ 2% load still slow at 2.5-4.9MB/sec downloading newest Nvidia driver.
It does complete. First 25% drags then goes to 2.8-2.9 then at about 60-75% it picks up at 4.8-9 then at the end slows down again.

W1zzard · Jan 25, 2021

jsfitz54 said:
US-5 @ 2% load still slow at 2.5-4.9MB/sec downloading newest Nvidia driver.
It does complete. First 25% drags then goes to 2.8-2.9 then at about 60-75% it picks up at 4.8-9 then at the end slows down again.

meh, thanks. keep an eye on it, would appreciate if you can let me know if things improve over time

guess we'll be replacing it soon. it's only 30 bucks a month

lexluthermiester · Jan 25, 2021

jsfitz54 said:
US-5 @ 2% load still slow at 2.5-4.9MB/sec downloading newest Nvidia driver.

That's not slow. For a free download host server, that is very solid performance. If it were less than 1MBps that would be different.

W1zzard said:
guess we'll be replacing it soon. it's only 30 bucks a month

Wow, this is cheap for the traffic it must be getting!

W1zzard · Jan 25, 2021

lexluthermiester said:
Wow, this is cheap for the traffic it must be getting!

yeah i'm always on the lookout for good deals

sneekypeet · Jan 26, 2021

It appears that the "moderators" tabs do not open anything (for me). From the main forum page, I was looking to see who moderates BST, but ticking moderators produced no action. The word highlighted as if it saw action, but no result. This was mobile through Chrome on a pixel phone if those details become relevant.

W1zzard · Jan 26, 2021

sneekypeet said:
ticking

works for me on "general hardware". does hover over the link work?

jsfitz54 · Jan 26, 2021

W1zzard said:
meh, thanks. keep an eye on it, would appreciate if you can let me know if things improve over time

guess we'll be replacing it soon. it's only 30 bucks a month

Just now: US-5 @ 1% load ran at 27.9-28.1MB/sec and was very quick.

I'll keep you posted.

sneekypeet · Jan 26, 2021

W1zzard said:
works for me on "general hardware". does hover over the link work?

Hover works... My bad.

W1zzard · Jan 26, 2021

sneekypeet said:
Hover works... My bad.

What’s you’re seeing is that it opens on hover and then you click it which closes it. This is complicated to work around in xenforo, i was too lazy to spend hours on it

jsfitz54 · Jan 26, 2021

W1zzard said:
meh, thanks. keep an eye on it, would appreciate if you can let me know if things improve over time

guess we'll be replacing it soon. it's only 30 bucks a month

Just downloading the today new Nvidia release and US-5 is back to being slow.
HOW SLOW IS IT!
Well it's so slow that I cancelled the download. I'm damn near out of Oxygen-----passing out now... Thump.

Was at 21% load but then went back to 2% it was running 441 KB/sec

Mussels · Jan 26, 2021

Here in aus, US-5 giving me 400KB/s

US-2 smashing that at 4MB/s (My net can do 8MB/s, but i have other users streaming netflix)

Regeneration · Jan 28, 2021

The new default font doesn't look like the previous one. Text looks a bit blurry.

ThrashZone · Jan 28, 2021

Regeneration said:
The new default font doesn't look like the previous one. Text looks a bit blurry.

Hi,
Might have to take a screen shot font looks okay to me
Hyperlink color isn't all that obvious though

P4-630 · Jan 31, 2021

TPU pages loading slower than usual at the moment, NL, Europe.

Other sites no issues.

W1zzard · Jan 31, 2021

P4-630 said:
TPU loading slowly at the moment, NL, Europe.

Other sites no issues.

Confirmed, all servers are sitting at pretty high load, but I haven't found the reason yet

P4-630 · Jan 31, 2021

Got a few errors a few minutes ago:

An unexpected database error occurred. Please try again later.

Fatal Error: Database connection failed: SQLSTATE[HY000] [2002] Connection refused in Visitor.php:38
Fatal error: Uncaught Exception: Database connection failed: SQLSTATE[HY000] [2002] Connection refused in /home/techpowerup/www/include/Visitor.php:38 Stack trace: #0 /home/techpowerup/www/include/Visitor.php(45): TPU\Visitor->__construct() #1 /home/techpowerup/www/include/Visitor.php(272): TPU\Visitor::getInstance() #2 /home/techpowerup/www/include/ErrorHandler.php(80): TPU\Visitor::get() #3 /home/techpowerup/www/include/ErrorHandler.php(47): TPU\ErrorHandler::sendEmail() #4 [internal function]: TPU\ErrorHandler::captureException() #5 {main} thrown in /home/techpowerup/www/include/Visitor.php on line 38

Fatal error: Uncaught Exception: Database connection failed: SQLSTATE[HY000] [2002] Connection refused in /home/techpowerup/www/include/Visitor.php:38 Stack trace: #0 /home/techpowerup/www/include/Visitor.php(45): TPU\Visitor->__construct() #1 /home/techpowerup/www/include/Visitor.php(272): TPU\Visitor::getInstance() #2 /home/techpowerup/www/include/ErrorHandler.php(80): TPU\Visitor::get() #3 /home/techpowerup/www/include/ErrorHandler.php(59): TPU\ErrorHandler::sendEmail() #4 [internal function]: TPU\ErrorHandler::captureShutdown() #5 {main} thrown in /home/techpowerup/www/include/Visitor.php on line 38

It seems the site is loading faster again.

Mr Bill · Jan 31, 2021

I'm having an issue signing into the site on my other PC, it flags time and date not correct, so it won't even open up the site. Time and date is correct, what now?

dorsetknob · Jan 31, 2021

clear your browser cookies and try again

W1zzard · Jan 31, 2021

Mr Bill said:
I'm having an issue signing into the site on my other PC, it flags time and date not correct, so it won't even open up the site. Time and date is correct, what now?

Which browser? Can you get me a screenshot?

Mr Bill · Feb 1, 2021

I was on my XP Pro machine, and Chrome gave me that issue, I've since downloaded Firefox and all is well now, thanks!

lexluthermiester · Feb 1, 2021

W1zzard said:
Confirmed, all servers are sitting at pretty high load, but I haven't found the reason yet

Is someone DDoSing them?

Mr Bill · Feb 1, 2021

The only thing that I thought that was strange, this was the only site that would not let me in, something about some certificate had expired.

W1zzard · Feb 1, 2021

Mr Bill said:
The only thing that I thought that was strange, this was the only site that would not let me in, something about some certificate had expired.

any chance this was for starting a download from our downloads section?

System Name	RogueOne
Processor	Xeon W9-3495x
Motherboard	ASUS w790E Sage SE
Cooling	SilverStone XE360-4677
Memory	128gb Gskill Zeta R5 DDR5 RDIMMs
Video Card(s)	MSI SUPRIM Liquid X 4090
Storage	1x 2TB WD SN850X \| 2x 8TB GAMMIX S70
Display(s)	49" Philips Evnia OLED (49M2C8900)
Case	Thermaltake Core P3 Pro Snow
Audio Device(s)	Moondrop S8's on schitt Gunnr
Power Supply	Seasonic Prime TX-1600
Mouse	Razer Viper mini signature edition (mercury white)
Keyboard	Monsgeek M3 Lavender, Moondrop Luna lights
VR HMD	Quest 3
Software	Windows 11 Pro Workstation
Benchmark Scores	I dont have time for that.

System Name	Ghetto Rigs z490\|x99\|Acer 17 Nitro 7840hs/ 5600c40-2x16/ 4060/ 1tb acer stock m.2/ 4tb sn850x
Processor	10900k w/Optimus Foundation \| 5930k w/Black Noctua D15
Motherboard	z490 Maximus XII Apex \| x99 Sabertooth
Cooling	oCool D5 res-combo/280 GTX/ Optimus Foundation/ gpu water block \| Blk D15
Memory	Trident-Z Royal 4000c16 2x16gb \| Trident-Z 3200c14 4x8gb
Video Card(s)	Titan Xp-water \| evga 980ti gaming-w/ air
Storage	970evo+500gb & sn850x 4tb \| 860 pro 256gb \| Acer m.2 1tb/ sn850x 4tb\| Many2.5" sata's ssd 3.5hdd's
Display(s)	1-AOC G2460PG 24"G-Sync 144Hz/ 2nd 1-ASUS VG248QE 24"/ 3rd LG 43" series
Case	D450 \| Cherry Entertainment center on Test bench
Audio Device(s)	Built in Realtek x2 with 2-Insignia 2.0 sound bars & 1-LG sound bar
Power Supply	EVGA 1000P2 with APC AX1500 \| 850P2 with CyberPower-GX1325U
Mouse	Redragon 901 Perdition x3
Keyboard	G710+x3
Software	Win-7 pro x3 and win-10 & 11pro x3
Benchmark Scores	Are in the benchmark section

Processor	Intel i7 970 // Intel i7 2600K
Motherboard	Asus Rampage III Formula // Asus P8P67 Deluxe
Cooling	Zalman CNPS9900MaxB // Zalman CNPS11X
Memory	GSkill 2133 12GB // Corsair V 2400 32GB
Video Card(s)	ASUS GTX1080 // MSI GTX1070
Storage	Samsung 870EVO // Samsung 840P
Display(s)	HP w2207h
Case	CoolerMaster Stacker 830se // Lian Li PC-9F
Audio Device(s)	onboard
Power Supply	Seasonic X 850w Gold // EVGA 850w G2
Mouse	Logitech G502SE HERO, G9
Keyboard	Dell
Software	W10 Pro 22H2

Processor	Ryzen 7 5700X
Memory	48 GB
Video Card(s)	RTX 4080
Storage	2x HDD RAID 1, 3x M.2 NVMe
Display(s)	30" 2560x1600 + 19" 1280x1024
Software	Windows 10 64-bit

Processor	Ryzen 7 5700X
Memory	48 GB
Video Card(s)	RTX 4080
Storage	2x HDD RAID 1, 3x M.2 NVMe
Display(s)	30" 2560x1600 + 19" 1280x1024
Software	Windows 10 64-bit

Technical Issues - TPU Main Site & Forum (2021)

Solaris17

Super Dainty Moderator

ThrashZone

jsfitz54

W1zzard

Administrator

lexluthermiester

W1zzard

Administrator

sneekypeet

not-so supermod

W1zzard

Administrator

jsfitz54

sneekypeet

not-so supermod

W1zzard

Administrator

jsfitz54

Mussels

Freshwater Moderator

Regeneration

NGOHQ.COM

ThrashZone

P4-630

W1zzard

Administrator

P4-630

Mr Bill

dorsetknob

"YOUR RMA REQUEST IS CON-REFUSED"

W1zzard

Administrator

Mr Bill

lexluthermiester

Mr Bill

W1zzard

Administrator

System Name	EVA-01
Processor	Intel i7 13700K
Motherboard	Asus ROG Maximus Z690 HERO EVA Edition
Cooling	ASUS ROG Ryujin III 360 with Noctua Industrial Fans
Memory	PAtriot Viper Elite RGB 96GB @ 6000MHz.
Video Card(s)	Asus ROG Strix GeForce RTX 3090 24GB OC EVA Edition
Storage	Addlink S95 M.2 PCIe GEN 4x4 2TB
Display(s)	Asus ROG SWIFT OLED PG42UQ
Case	Thermaltake Core P3 TG
Audio Device(s)	Realtek on board > Sony Receiver > Cerwin Vegas
Power Supply	be quiet DARK POWER PRO 12 1500W
Mouse	ROG STRIX Impact Electro Punk
Keyboard	ROG STRIX Scope TKL Electro Punk
Software	Windows 11

System Name	Rainbow Sparkles (Power efficient, <350W gaming load)
Processor	Ryzen R7 5800x3D (Undervolted, 4.45GHz all core)
Motherboard	Asus x570-F (BIOS Modded)
Cooling	Alphacool Apex UV - Alphacool Eisblock XPX Aurora + EK Quantum ARGB 3090 w/ active backplate
Memory	2x32GB DDR4 3600 Corsair Vengeance RGB @3866 C18-22-22-22-42 TRFC704 (1.4V Hynix MJR - SoC 1.15V)
Video Card(s)	Galax RTX 3090 SG 24GB: Underclocked to 1700Mhz 0.750v (375W down to 250W))
Storage	2TB WD SN850 NVME + 1TB Sasmsung 970 Pro NVME + 1TB Intel 6000P NVME USB 3.2
Display(s)	Phillips 32 32M1N5800A (4k144), LG 32" (4K60) \| Gigabyte G32QC (2k165) \| Phillips 328m6fjrmb (2K144)
Case	Fractal Design R6
Audio Device(s)	Logitech G560 \| Corsair Void pro RGB \|Blue Yeti mic
Power Supply	Fractal Ion+ 2 860W (Platinum) (This thing is God-tier. Silent and TINY)
Mouse	Logitech G Pro wireless + Steelseries Prisma XL
Keyboard	Razer Huntsman TE ( Sexy white keycaps)
VR HMD	Oculus Rift S + Quest 2
Software	Windows 11 pro x64 (Yes, it's genuinely a good OS) OpenRGB - ditch the branded bloatware!
Benchmark Scores	Nyooom.

System Name	AlderLake
Processor	Intel i7 12700K P-Cores @ 5Ghz
Motherboard	Gigabyte Z690 Aorus Master
Cooling	Noctua NH-U12A 2 fans + Thermal Grizzly Kryonaut Extreme + 5 case fans
Memory	32GB DDR5 Corsair Dominator Platinum RGB 6000MT/s CL36
Video Card(s)	MSI RTX 2070 Super Gaming X Trio
Storage	Samsung 980 Pro 1TB + 970 Evo 500GB + 850 Pro 512GB + 860 Evo 1TB x2
Display(s)	23.8" Dell S2417DG 165Hz G-Sync 1440p
Case	Be quiet! Silent Base 600 - Window
Audio Device(s)	Panasonic SA-PMX94 / Realtek onboard + B&O speaker system / Harman Kardon Go + Play / Logitech G533
Power Supply	Seasonic Focus Plus Gold 750W
Mouse	Logitech MX Anywhere 2 Laser wireless
Keyboard	RAPOO E9270P Black 5GHz wireless
Software	Windows 11
Benchmark Scores	Cinebench R23 (Single Core) 1936 @ stock Cinebench R23 (Multi Core) 23006 @ stock

System Name	Alienware PC
Processor	Intel 4790K
Motherboard	ASROCK Z97 EXTREME4
Cooling	Stock Intel Cooler
Memory	32GB DDR3 1600 MHz
Video Card(s)	ATI Radeon HD 7770 2GB GDDR5
Storage	SAMSUNG 970 EVO PLUS M.2
Display(s)	SAMSUNG UE57 Series 28-Inch 4K UHD
Case	Alienware Area 51 Black Tower Case
Audio Device(s)	Realtek On Board
Power Supply	EVGA 850 watt
Mouse	Microsoft Wireless
Keyboard	HyperX - Alloy Elite 2 Mechanical Gaming Keyboard.
Software	Windows 10 Pro & LTSB & LTSC Windows 11 Pro