Monday, September 19th 2016
HP Deliberately Cripples Third-party Inkjet Cartridges?
A legal storm is brewing for HP, one of the world's largest manufacturers of inkjet printers. Users around the world are adding to empirical evidence that HP programmed its printers to not play well with third-party ink cartridges. Apparently, HP Inkjet printers and PSCs (AIOs) are programmed to malfunction when a non-HP made ink cartridge is used, on an arbitrary date of 13/09.
The printers are programmed to recognize that a non-HP cartridge is installed, and tell the driver to report a "damaged cartridge" error to the end user. HP has been responding to individual support calls from end-users so far, that the problem is caused by using third-party cartridges. The company recently redacted this statement, replying that a firmware bug is causing this error. Users on online boards were quick to retort that printers with no Internet connection, and no scope for OTA firmware updates, too are exhibiting this behavior. The only explanation that make sense is that HP programmed this date to deliberately make third-party cartridges malfunction, and drive up sales of its own brand cartridges.
Source:
MyCE
The printers are programmed to recognize that a non-HP cartridge is installed, and tell the driver to report a "damaged cartridge" error to the end user. HP has been responding to individual support calls from end-users so far, that the problem is caused by using third-party cartridges. The company recently redacted this statement, replying that a firmware bug is causing this error. Users on online boards were quick to retort that printers with no Internet connection, and no scope for OTA firmware updates, too are exhibiting this behavior. The only explanation that make sense is that HP programmed this date to deliberately make third-party cartridges malfunction, and drive up sales of its own brand cartridges.
49 Comments on HP Deliberately Cripples Third-party Inkjet Cartridges?
I hope they get sued their asses off.
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..has been halted.
It's the same old playbook - cutting corners until it starts cutting the skin.
The 10 pack came from China and worked well.
Just hit ok and ignore etc and it prints it all just fine, but it is highly annoying for sure
Good thing you can get a small B&W laser printer fairly cheaply these days.
Sure: the printer was a bit expensive but each full ink charge prints @ least 10x more then with the previous printer AND it costs less then half to re-fill, so it's a win-win, IMO.