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The only bad thing about the pizza example is that you don't necessarily get refunds for a pizza, whereas a game definitely gets refunded if you meet the store's criteria. For example, Steam doesn't need a reason to refund anything within 14 days of purchase and 2 hours of play time. They've also got a community review system, which not every pizza place can say about themselves.I see this on every forum. People are trying to find example from real life to describe what cdpr management committed against customers. And people always failed. So I will correct your example to make more sense, even it is still not suitable example.
It should be something like this: "If you order pizza, and it ends up being not very tasty, it is not the right size,..., and after a while you will find out that this happend not only to you, but also 8 milion people, and even after few days/weeks there is no sign of correction and immediate refunds is not guaranted, and the owner of the pizzeria had no noble reason to keep the facts secret ...yes, then bad things start.
Again, your pizza story is bad example, but you know where I am pointing.
I agree with the part that there's nothing noble about the pizza place. It's a business. Equally, there's nothing noble about the hackers. They're just a bunch of criminals hiding behind the false idea of social justice.