When a person is buying their first computer, and maybe due to finances it's an old office machine from Dell or HP it's hard for them to know what questions to ask. That's not laziness or ignorance. It's inexperience. Of course as you stated this benefits you financially, and also helps you deal with your inferiority complex at the same time. Windows 8 was a waste of time. Windows 10 is just to get everyone to agree to an arbitration clause so there won't be any class action lawsuits. I actually buy a lot of parts based on ignoring the advise of people like you. That's why my Dell Dimension E520 from 2006 is running 3.72Ghz Quad core with an R9-285 GPU. Do your customers know that you refer to them as "exuding ignorance". You need to go take a good long look in the mirror my friend.
No need to make it personal, I wasn't personally attacking you. No need for you to base a whole post on getting defensive and attacking me because you can't handle the answer I provided. Please leave the "getting defensive" BS at the door and either stay on topic constructively or troll elsewhere.
Feel free to review the definition of ignorant, I provided 3 sources for the sake of consistency:
I'm pretty sure I explained my statements clearly enough, but let's try once more for fun...it
IS ignorant if folks own old system like yours, slap an SSD in it, and migrate their OS over and smoke their new toy because they "didn't know any better". That excuse works when you're not an adult and haven't learned to take ownership of a mistake. How is it not ignorant? Who's gonna buy an SSD that doesn't have Internet or help making such a decision? Who doesn't have access to at least calling a local IT company or tech-savvy family member and ask a few questions that they won't be charged for? Let's get real here...
Many people are technologically ignorant...if you worked in the IT field (which exists in its size because folks choose to be ignorant btw...) you would be well aware of that and also know that many folks willingly admit that they are! Many will click on things, add/remove and tinker, and then admit or deny, but anyone worth their salt can see through the BS and get someone to admit when they're at fault. Hell, many admit they just spend money on crap they don't even know if they need! Or thought it would fix things, or saw an ad for, or were tricked into buying, etc... it goes on and on and on. How are those smart, intelligent, appropriate, common sense or not ignorant? There's a reason that there's places like TPU, [H], AnandTech, and beyond...there's a reason there's Google, there's a reason there's always that one kid or dude in the family that's computer savvy, there's a reason there's IT companies on multiple operation business levels.
Windows 8 was a rough start sure, but it did TRIM correctly and has from day one... 8.1 was a solid OS I ran for years without compliant, slapped on Classic Shell and was good-to-go, stable, fast, and supported newer technologies more appropriately...hardly a waste of time and in my experience and number of deployments a clear upgrade from 7. Many folks prefer 7, just like they did XP. Some folks actually got to appriciate Vista SP2, but by then many had moved on or back...was a shame because that was a very damn good version of the OS and still one of the best looking MS OSes ever imho.
10 is solid for me thus far as well, along with the dozens of other deployments I've done. Sure MS made some pretty serious mistakes, but admitting to them was a good move, and thinking that previous OSes weren't already spying on you is laughable at best. Following a long-term OSX-like lifecycle I think is a good idea, but I worry how MS is going to go about it...if I had to revert back to any OS, it will be 8.1 that's for sure. Nothing wrong with 7, but it is getting old in the tooth. I have enjoyed my time with the 10 deployments I use personally and professionally, and hope it keeps trending forward in the future... if not there's always Linux which I also greatly enjoy but isn't any less innocent at grabbing data metrics about what you do without disabling/removing things (looking at you Ubuntu...). Though there's so many other things that watch what we all do, I had a nice, lengthy post about it a few pages ago in this very thread if you're up for a read. Might be helpful, might not, but I invite you to do so.
On the rest of your response to me, if you'd like to have a discussion about professional IT services, customer service, what the meaning of ignorance is, please feel free to PM me, or please feel free to ignore me moving forward. I could care less either way, but not derailing this thread any more than necessary because you got defensive over reality.