Stutter with jitter effect/ frame drops?

[Chrispy_]

made absolutely sure I had all mobo drivers installed

You haven't installed ASUS AI Suite have you? It's bloatware that's notorious for causing hitching and stuttering.

You don't need any software made by ASUS. They're abysmal at software, period.
Just get the AMD chipset driver and the AMD radeon driver and you're done for drivers. Everything else will be covered by Windows Update for sure.

https://www.amd.com/en/support/chipsets/amd-socket-am4/b550

https://www.amd.com/en/support/graphics/amd-radeon-6000-series/amd-radeon-6700-series/amd-radeon-rx-6700-xt

 

[PaulieWalnutss]

You haven't installed ASUS AI Suite have you? It's bloatware that's notorious for causing hitching and stuttering.

You don't need any software made by ASUS. They're abysmal at it, just get the AMD chipset driver and the AMD radeon driver and you're done for drivers. Everything else will be covered by Windows Update for sure.

Yeah no I didn't install AI or Armory just chipset and AMD Radeon, I'm just baffled on what the problem is here whatever it is it's not software lol

 

[Chrispy_]

Yeah no I didn't install AI or Armory just chipset and AMD Radeon, I'm just baffled on what the problem is here whatever it is it's not software lol

Definintely sounds like a faulty something.
Return it. Show Microcenter this thread on your phone. You've done more testing than most of their customers every would do so at this point it can only be a hardware fault of some description. I've never been to a Microcenter but they sound like a reasonable operation that won't give you any grief with either a refund or exchange.

 

[PaulieWalnutss]

Definintely sounds like a faulty something.
Return it. Show Microcenter this thread on your phone. You've done more testing than most of their customers every would do so at this point it can only be a hardware fault of some description. I've never been to a Microcenter but they sound like a reasonable operation that won't give you any grief with either a refund or exchange.

Yeah I have notes on my phone filled with screenshots of in game frametime graphs, hwinfo, afterburner etc etc, I'll bookmark this thread and have them look it over as well, again I really appreciate everyone's time and effort, I'll update what happens with the replacement one.

 

[Chrispy_]

Yeah I have notes on my phone filled with screenshots of in game frametime graphs, hwinfo, afterburner etc etc, I'll bookmark this thread and have them look it over as well, again I really appreciate everyone's time and effort, I'll update what happens with the replacement one.

Good luck. If they'll let you try one in store you can test for stuttering on another Powerspec G510 with the 6700XT. It would be a shame to downgrade to a 3060 if this is just one-off faulty hardware

 

[Ferd]

Sorry for the late response I managed to nuke the drives during the clean install didn't seem to help, I did notice the blank screen glitch is due to amd gpu drivers (using ddu barebones I don't get that blank screen but ofc bad performance) starting to think its just amd?

Yeah I think that's the best case scenario here, would you even bother having MC look at it or just return/get a new model? I would love to build my own but getting a gpu is like getting the holy grail lol

I wouldn’t bother tbh , but that’s just me , I take the easy option return get something that works , what I actually paid for , it’s a rabbit hole when the issue is vague and tinkering around faulty hardware sometimes breaks them even more ,it would be better if the issue could be fixed because that’s a new thing learned, but at what cost ? My hope is your next build will give you the joy you’re looking for, good luck

 

[phanbuey]

can you disable resizeable BAR and see if that helps?

edit. ah nvm - i see it's going back. That's probably the best option in this case.

 

[PaulieWalnutss]

I wouldn’t bother tbh , but that’s just me , I take the easy option return get something that works , what I actually paid for , it’s a rabbit hole when the issue is vague and tinkering around faulty hardware sometimes breaks them even more ,it would be better if the issue could be fixed because that’s a new thing learned, but at what cost ? My hope is your next build will give you the joy you’re looking for, good luck

Thank you it's really appreciated I'm definitely going to be stopping by MC tonight or tomorrow depending on when I can get a ride, I'm just unsure if I should try another model of the same one I have because the only other rig in my pricing is a 3060 build same cpu but 16gb 2666mhz ram and a 500gb hd, I'm sure if this was a mainstream problem ppl would be screaming not to get the 6000 series Amds? Sorry I'm just paranoid now lolol

can you disable resizeable BAR and see if that helps?

edit. ah nvm - i see it's going back. That's probably the best option in this case.

I actually never turned it on, in bios it's been off but yeah I think this one is just a dud

 

[Ferd]

I'm just unsure if I should try another model of the same one I have because the only other rig in my pricing is a 3060 build same cpu but 16gb 2666mhz ram and a 500gb hd

No ssd ? Wow .... since we’re talking prebuilts , there are few aspects to consider , case , ram , which 3060 u get ? Psu ,etc...
anyway with the 5600x the 3060 build is decently balanced it’s a good system, especially in the current situation, the 6700xt is obviously better that would be my primary choice

 

[PaulieWalnutss]

No ssd ? Wow .... since we’re talking prebuilts , there are few aspects to consider , case , ram , which 3060 u get ? Psu ,etc...
anyway with the 5600x the 3060 build is decently balanced it’s a good system, especially in the current situation, the 6700xt is obviously better that would be my primary choice

It's actually one of the first prebuilts I've seen with no ssd it actually made me cringe a bit inside. here's the link to it the pictures show a evga 3060 xc, yeah I picked the 6700xt one because ofc the better gpu and 32gigs of ram (I planned to stream and edit videos so the more ram was a steal imo) I'm just now seeing a bunch of people claiming AMD drivers are absolute hell so I may just go nvidia after all, probably going to look for more rigs anyways I got a 1,500 budget

PowerSpec G509 Gaming PC; AMD Ryzen 5 5600X 3.7GHz Processor; NVIDIA RTX 3060 12GB GDDR6; 16GB DDR4-2666 RAM; 500GB SSD; - Micro Center

 

[Ferd]

It's actually one of the first prebuilts I've seen with no ssd it actually made me cringe a bit inside. here's the link to it the pictures show a evga 3060 xc, yeah I picked the 6700xt one because ofc the better gpu and 32gigs of ram (I planned to stream and edit videos so the more ram was a steal imo) I'm just now seeing a bunch of people claiming AMD drivers are absolute hell so I may just go nvidia after all, probably going to look for more rigs anyways I got a 1,500 budget

PowerSpec G509 Gaming PC; AMD Ryzen 5 5600X 3.7GHz Processor; NVIDIA RTX 3060 12GB GDDR6; 16GB DDR4-2666 RAM; 500GB SSD; - Micro Center

gotta sell the spinning rust somehow! What a better way than bundle it with something everyone wants “ gpus” can’t blame them tbh it’s just funny in 2021 , the link says 500 gv nvme ssd so don’t know what’s up with that , I like the case but that front panel isn’t helping the air flow , if you’re stuck between these two builds and want some streaming go for the 3060 build

 

[Chrispy_]

I'm just now seeing a bunch of people claiming AMD drivers are absolute hell so I may just go nvidia after all, probably going to look for more rigs anyways I got a 1,500 budget

Don't believe everything you read on the internet. I've built (tens of?) thousands of machines across 25 years and several hundred specs and as of the last half decade, AMD drivers are superior to Nvidia's IMO.

Realistically both AMD and Nvidia drivers have a few issues but both in equal amounts and both for niche scenarios. If you're primarily gaming the 6700XT will be the better choice. If you want to do stuff that's RTX-specific (there is a small subset of things that aren't DX12 raytracing, but instead Nvidia-RTX specific) then you'll want the 3060, but you are getting less GPU for your money with the 3060 and even with my 3060Ti, raytracing performance kinda sucks hard enough that I still turn it off; not even DLSS can really save it.

For video editing check what your software prefers. Adobe Premiere seems to have a preference for Ampere so that's why I'm buying 3060s, and when it comes to streaming/on-the-fly capture, the Nvidia 2000-series/3000-series NVENC hardware encoder is better than the one on the Radeon 6000-series when it comes to a quick 'n dirty result. For best quality you'll still want to encode on the CPU anyway.

 

[phanbuey]

ABS Master Gaming PC - Intel i5 10400F - GeForce RTX 3060 Ti - 16GB DDR4 3000MHz - 1TB M.2 NVMe SSD - Newegg.com

if you can

ABS Gladiator Gaming PC - Ryzen 5 5600X - GeForce RTX 3070 - 16GB DDR4 3000MHz - 1TB M.2 NVMe SSD - Newegg.com

much better

 

[PaulieWalnutss]

ABS Master Gaming PC - Intel i5 10400F - GeForce RTX 3060 Ti - 16GB DDR4 3000MHz - 1TB M.2 NVMe SSD - Newegg.com

if you can

ABS Gladiator Gaming PC - Ryzen 5 5600X - GeForce RTX 3070 - 16GB DDR4 3000MHz - 1TB M.2 NVMe SSD - Newegg.com

much better

Originally ABS was my first pick but there's a lot of reviews saying GPU DOA so I got paranoid and found this build for like 700 dollars off (originally was like 2k+), also I hate to sound stupid but I found out something interesting. so I disabled XMP and ran at stock ram speed that weird blank screen didn't happen upon startup, I enable xmp again and it happened. I disabled two more times and that blank screen didn't happen whenever I disabled. Could this maybe be bad ram and memtest just didn't pick it up? Still probably going back either way lol.

 

[Chrispy_]

Originally ABS was my first pick but there's a lot of reviews saying GPU DOA so I got paranoid and found this build for like 700 dollars off (originally was like 2k+), also I hate to sound stupid but I found out something interesting. so I disabled XMP and ran at stock ram speed that weird blank screen didn't happen upon startup, I enable xmp again and it happened. I disabled two more times and that blank screen didn't happen whenever I disabled. Could this maybe be bad ram and memtest just didn't pick it up? Still probably going back either way lol.

Memtest may not have picked it up unless you ran multiple memtests across multiple successive boots because if the motherboard/CPU are struggling to find stable timings at XMP speeds you could have memory training giving you a stable combination for the memtest boot and then an unstable combination for subsequent windows boots.

Black screen is not uncommon after the windows loading animation with unstable memory timings on Ryzen though, and you've pretty much nailed a cause by proving it's repeatable.

It's hard to say if the problem is bad quality RAM or bad quality memory controller on the CPU but either way it's not a happy combination at the advertised speeds you paid for and another sample should prove better. Typically I'll buy a 6-8 identical CPUs, motherboards, RAM at once and occasionally one of them will be an unstable combination at xpm speeds - usually resolved by swapping RAM around so that a different CPU is driving the RAM. I still don't know if it's a marginal memory controller or marginal RAM but sometimes you get unlucky. Technically, anything over 2133 is considered overclocking but don't let that worry you, the PC is advertised and sold at those overclocked speeds so you're within your rights to expect that speed and demand an exchange when it fails to run at those speeds.

 

[phanbuey]

Definitely not stupid -- misconfigured or incompatible ram can absolutely cause stutters. Some of my 'stable' ram OCs that pass 24 hour memtest/aida runs cause stutter. The mobo might not be able to train that kit properly, it's rarer these days but it does still happen.

 

[Chrispy_]

Definitely not stupid -- misconfigured or incompatible ram can absolutely cause stutters. Some of my 'stable' ram OCs that pass 24 hour memtest/aida runs cause stutter. The mobo might not be able to train that kit properly, it's rarer these days but it does still happen.

I "enjoyably wasted" several days tinkering with Zen2 and FCLK/Memory overclocks. It's horrendously complicated stuff and really hard to know for sure if it's really stable.

I'm happy to accept that I'm too dumb to be a good Ryzen memory overclocker, even making full use of the 1usmus calc on imported Taiphoon XML reports; I just stick to fairly safe RAM kits and sensible FCLKs now and err on the side of stability. That 1% benchmark improvement isn't worth the headaches of a potentially unstable OC. I just threw more money at the problem and bought a much faster CPU instead of chasing marginal gains

Speaking of which, I should really get around to selling that 3600XT. It's not doing anything useful sitting out of an AM4 socket....

 

[eidairaman1]

What's the Seagate that doesn't work that you mentioned, is it plugged in, if so unplug it, if it's partially INOP it could be interfering with the Io from other drive's.

Ive seen a Old Sony IDE cdrw cause boot problems, so it could be a failing control board on the hdd

 

[Chrispy_]

Ive seen a Old Sony IDE cdrw cause boot problems, so it could be a failing control board on the hdd

Had one of those at work a couple of weeks back for the first time in about 5 years. Samsung, and SATA, but yeah after looking at the eventlog, disconnecting the SATA cable magically fixed all issues and that DVDRW will sit there as a powered cup-holder until the PC is stripped/recycled.

 

[PaulieWalnutss]

Iffy PSU would manifest in other ways than just game stuttering... A bad PSU would shut the whole system down at load / cause at least some other components to fail. The GPU is actually dropping utilization from the game engine as well as in 3d mark... Which means either a driver is going nuts, a peripheral (mouse/keyboard etc.).

One person here actually unhooked the front USB headers and that stopped all stuttering. Might be worth a shot.

Is this the pre-installed windows that you are on? Have you tried just wiping it, and installing nothing but the GPU drivers?

Sorry, I just ordered a hyper 212 and some noctua NT-H1 thermal paste took me an hour to install but temps are down religiously I still get heavy stuttering/driver timeouts occasionally

It's a pre installed windows but I did wipe it via usb (windows media creation tool) and installed nothing but the latest gpu driver. I'm really at a loss lol

 

[Chrispy_]

Sorry, I just ordered a hyper 212 and some noctua NT-H1 thermal paste took me an hour to install but temps are down religiously I still get heavy stuttering/driver timeouts occasionally

It's a pre installed windows but I did wipe it via usb (windows media creation tool) and installed nothing but the latest gpu driver. I'm really at a loss lol

I thought you'd accepted the general consensus here that you had a hardware fault and were going to take it back?

No need to be at a loss. It's faulty - ie, doesn't operate as sold - so you are entitled to exchange it, no?

 

[PaulieWalnutss]

I thought you'd accepted the general consensus here that you had a hardware fault and were going to take it back?

No need to be at a loss. It's faulty - ie, doesn't operate as sold - so you are entitled to exchange it, no?

Just wanted to be 100% but yeah going to have to do that, I just don't drive personally so it's hard to take the trip up there but you're right.

 

[Chrispy_]

Do you know anyone nearby with spare PC hardware? Trying other DDR4 in there or dropping in a different CPU could help you identify for sure which of the two components is causing the issue.

RMA'ing just a RAM kit or a CPU is a lot easier than taking a desktop PC on a road trip when you don't drive.

 

[phanbuey]

1 - borrow or buy a ram kit with the intention of taking it back if the stutters are not resolved. 3600 kit if you can find one cheap, ideally on the QVL of the board.
2 - Did you unplug your usb headers that connect the case? This sounds stupid but it makes sense, when you connect/disconnect usb devices windows does stuff in the background that causes brief stutter, USB boards in cases are low cost and quality parts, so having one that's constantly connecting in and out can cause dropouts.

Chances are it's some interaction with the motherboard that's causing it at the HW level.

 

[PaulieWalnutss]

So I actually managed to go to MC tonight and replaced it with another of the same model and you could guess it's still stuttering haven't messed with it except for installing gpu drivers. I'm really at a loss here lol sorry to necro this once more.