Western Digital has issued a recommendation for all owners of the company's My Book Live and My Book Live Duo products - immediately disconnect them from the Internet or risk full data loss. The warning has come after reports started surfacing on distraught users of WD's My Book Live having their entire data deleted without any sort of user interaction or intervention. The recommendation will stay until the company can investigate and solve the issue that has led to the deletion of terabytes of data around the world.

Apparently, factory resets were undertaken on the drives without any sort of user interaction. Some users have shared logs on what exactly happened. Western Digital stopped supporting their My Book Live products back in 2015, which means there are now six full years of operation (at the least) without any security updates. WD seems to believe that individual user accounts were compromised, and the company issued a statement regarding the ongoing investigation. If you have one of these products, take heed, and disconnect them from your network.