CPSC Demands a Recall of CableMod GPU Angled Adapters, Estimates $74.5K of Damaged Property
CableMod issued a statement—just before the last Christmas holiday—detailing a safety recall of 16-pin 12VHPWR angled adapters, version 1.0 and 1.1. This announcement received widespread media coverage (at least in tech circles), but some unfortunate customers have not yet received the memo about faulty adapters—CableMod's 90° angled and 180° hard connectors can overheat and in worst case scenarios, actually melt. HotHardware, amusingly named given this context, was the first hardware news outlet to notice that the Consumer Product Safety Commission (CPSC) had published a "GPU Angled Adapter" recall notice to its website earlier today, under "Recall number 24-112."
The US government body's listing outlines aforementioned hazardous conditions, along with an estimated 25,300 affected unit count. The CPSC's recommended "Remedy" advice is as follows: "Consumers should immediately stop using the recalled angled adapters and contact CableMod for instructions on how to safely remove their adapter from the GPU and for a full refund, including cost of shipping, or a $60 store credit for non-customized products, with free standard shipping. Consumers will be asked to destroy the adapter and upload a photo of the destroyed product to cablemod.com/adapterrecall/. The instructions on how to safely remove the adapter are also located on that site. Once destroyed, consumers should discard the adapter in accordance with local laws." The Safety Commission has gathered some customer feedback intelligence on this matter: "The firm (CableMod Ltd., of China) has received 272 reports of the adapters becoming loose, overheating and melting into the GPU, with at least $74,500 in property damage claims in the United States. No injuries have been reported."
The US government body's listing outlines aforementioned hazardous conditions, along with an estimated 25,300 affected unit count. The CPSC's recommended "Remedy" advice is as follows: "Consumers should immediately stop using the recalled angled adapters and contact CableMod for instructions on how to safely remove their adapter from the GPU and for a full refund, including cost of shipping, or a $60 store credit for non-customized products, with free standard shipping. Consumers will be asked to destroy the adapter and upload a photo of the destroyed product to cablemod.com/adapterrecall/. The instructions on how to safely remove the adapter are also located on that site. Once destroyed, consumers should discard the adapter in accordance with local laws." The Safety Commission has gathered some customer feedback intelligence on this matter: "The firm (CableMod Ltd., of China) has received 272 reports of the adapters becoming loose, overheating and melting into the GPU, with at least $74,500 in property damage claims in the United States. No injuries have been reported."