Packaging and Accessories

I have the CIEM version of the Custom Art Hybrid 3 Pro here and thus the packaging and accessories section will differ slightly with the universal fit version, which will come with ear tips in four different sizes as per the product page. Everything else seen here should be representative of either version, and this begins with a relatively simple product box in the form of a matte blue cardboard sleeve that has the company logo on the front and more information about the company on the back. There is also a sticker here confirming the exact product inside down to the serial number of the unit. The inner cardboard box can be slid out from either direction to reveal a plain white finish with only two branded stickers on the sides that help keep the contents in place during transit. Open the box to reveal more layers including protective packaging over the carry case itself.


As with the other two Custom Art sets we saw before, we get everything packed inside the carry/storage case itself. It's slightly larger than average thus but allows the end user to carry the IEMs along with all relevant accessories in the same box. This is a semi-hard EVA (ethyl vinyl acetate) case that is predominantly blue in color, with a truncated Custom Art logo applique and two sturdy zippers keeping it closed. The case also has a hang tag to allow you to clip it to another bag using carabiners or even key chains.


Opening the case reveals the IEMs with pre-attached cable neatly placed inside individually cut foam compartments, in a thick foam piece for further protection. The various accessories also come separately packed in the top compartment where we see the case is large enough to accommodate a portable DAC/amp or even a small DAP to pair with these IEMs. Custom Art includes a silica gel pack to keep the IEMs dry, a cleaning brush, a card serving as proof of quality assurance and warranty, and then I also got a tuning kit included with this review sample that happens to be an optional extra. Those who have read my FIBAE 5 review will recognize the use of two Knowles damper filters and an extraction + fitment tool that simply grasps onto the lip of the filter for installation as seen above. Given this is a CIEM version of the Hybrid 3 Pro, we do not get ear tips included in the box.


The Hybrid 3 Pro comes with the cable pre-attached to the IEM shells to where you are good to go already with this CIEM version, or simply have to attach ear tips on the UIEM version. For a closer examination of the IEMs and the cable separately, I had to first disconnect the two and a quick look here reveals the use of standard 0.78 mm 2-pin connectors so things are simple enough given this is a friction fit. Carefully dislodge the connectors by holding one of the IEM shells in one hand and applying outward pressure on the cable connector with the other, without wiggling things sideways or up/down. Repeat this with the other side and you are done!