Thermaltake Level 20 RGB Keyboard Review 3

Thermaltake Level 20 RGB Keyboard Review

Closer Examination »

Packaging and Accessories


Thermaltake operates a web shop in the USA. However, this sample came from a marketing hub, so we begin with a look at the product packaging. A plastic wrap covers the packaging, which is not very practical, and removing it shows off the product box in more detail. The box, as with the keyboard inside, is larger than average and adopts a black base with the Tt logo in the top-left corner and the product name, salient features, and a large render of the keyboard on the front. This continues on the back and sides with more renders, features, and specifications laid out in multiple languages. Two seals on the sides help keep the contents inside in place during transit.


Opening the box, we see an inner box that is plain black cardboard and has a double flap on the side. Unwrapping this box reveals the keyboard inside a thin foam wrap and held in place snugly between two thicker foam pieces. Accessories are found in the cardboard compartment above the keyboard and underneath the keyboard itself.


The keyboard comes with a warranty policy document as well as a multi-language quick guide (online copy here). Thermaltake also provides a detailed user guide online. A set of replacement keycaps in a plastic clamshell package with a plastic ring-style keycap puller has been included as well. The keycaps are composed of thin ABS plastic (average wall thickness 0.92 mm) with a red surface and laser etched legends for 1234/QWER/ASD keys. As seen above, these are backlighting compatible. I would have liked a metal wire keycap puller instead to minimize the potential of scratching the sides of keycaps when used, but this option is less expensive, so I understand why it was chosen.
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Dec 22nd, 2024 09:41 EST change timezone

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