Chaitanyaboring release, this will have crappy build quality, shaddy QC and typical 3rd grade after sales service from Logitech.

wickedcricketAll I want is successor of G9x or G9x re-release, G502 Proteus isn't what I expected it to be (Nevertheless it is a top notch mouse). Come on Logitech make it happen!

TheDeeGeeYou having a bad experience with a Logitech Product doesn't mean the whole Brand sucks ass... Because that's what you're saying.

I'm using Logitech for many years and never experienced any issues, while Razer Mouse died after 2 weeks.

Chaitanyabad experience is an understatement, over a period of 10 years(2004-2014) I have lost ₹2,50,000(my 6 months salary) due to crappy Logitech products. Also spent nearly 11 months visiting their service centre listening to lies, arrogant replies and threatening those f***tards with legal action and physical violence just to get service for failed products. Apart from wasted time and money I have spent two years getting treated for fungal infection which I was infected with due to Logitechs use of hazardous materials in their headset(G35).
I am waiting for the day when I read about bankruptcy of this brand that I once respected and loved for its design and products. In general though avoid logitech products like a plague, if you are concerned about you health and well being.

TheDeeGeeSounds like you rage a lot, perhaps that's why your Gear dies on you.

Chaitanyaboring release, this will have crappy build quality, shaddy QC and typical 3rd grade after sales service from Logitech.

WithoutWeaknessMan if you are getting fungal infections from your headset you should probably invest in some Clorox wipes or something and not go out of your way to terrorize some poor customer service folks over it.

LogitechFanYou can add shady CS practices, lies, misinformation and theft to the list. As a regular practice nowadays they accept a warranty item, then claim "it's not a Logitech product" and send it back. The complaint section on their forums is hidden if you're not registered but there are tons of examples. They are now outsoursicng their web support and they suck so much, even Razer seems better in comparison.

My own case which is far from being over: mailed my G910 for a replacement more than 2 months ago (from Canada to the US), after months of silence and ignoring my messages on their support system, these thieves and liars are now claiming they received "a brand new G15 in a sealed box". I mean how more ridiculous could it get? But apparently they are serious. I gave them until tomorrow to escalate to their management and get me my G910 back (I don't care now if it's not repaired, I'm selling it right after that and it will be my last Logitech product ever). I'm sure they will ignore again and I'll have to contact their head-office with an official letter of complain to the CEO or something, or going public with this horror story, it's a remarkable one indeed.

For all other "potential victims" - if you think Razer's warranty is crap (which it is), it means you have not dealt with Logitech's new warranty yet. Brace yourself, they are going to screw you royally.

LogitechFanYou can add shady CS practices, lies, misinformation and theft to the list. As a regular practice nowadays they accept a warranty item, then claim "it's not a Logitech product" and send it back. The complaint section on their forums is hidden if you're not registered but there are tons of examples. They are now outsoursicng their web support and they suck so much, even Razer seems better in comparison.

My own case which is far from being over: mailed my G910 for a replacement more than 2 months ago (from Canada to the US), after months of silence and ignoring my messages on their support system, these thieves and liars are now claiming they received "a brand new G15 in a sealed box". I mean how more ridiculous could it get? But apparently they are serious. I gave them until tomorrow to escalate to their management and get me my G910 back (I don't care now if it's not repaired, I'm selling it right after that and it will be my last Logitech product ever). I'm sure they will ignore again and I'll have to contact their head-office with an official letter of complain to the CEO or something, or going public with this horror story, it's a remarkable one indeed.

For all other "potential victims" - if you think Razer's warranty is crap (which it is), it means you have not dealt with Logitech's new warranty yet. Brace yourself, they are going to screw you royally.

WithoutWeaknessI love the irony here. Username is "LogitechFan". That's some serious brand loyalty being ruined by a bad support case.

ChaitanyaIn India though Logitechs service record has always been crappy, back in the day US service for logitech was considered to be the best. In India Logitech's service centre was outsourced to RPTech, and that service partner has been scamming customers for a long time(I have first hand experience for last 10 years). In fact they used to take replacement for high end products from Logitech and then give much cheaper product in return to customer while selling off the said high end product in market for higher profit. Many dealers have told me about this scam at the service centre off record. In Fact within the dealers network RPtech has the worst reputation and is know for shady business practices. Although sadly there are many manufacturers relying on this service partner and that makes customers easy targets for con.

remixedcatWhat's the address?