Thursday, January 23rd 2025
Logitech Partners with iFixit for Logitech Repair Hub
Logitech International announces the availability of original equipment manufacturer (OEM) replacement parts for more than 20 Logitech devices on the Logitech Repair Hub, hosted by iFixit. This action marks a significant global expansion, with spare parts and repair guides now offered in multiple languages to enhance repairability worldwide. A range of Logitech and Logitech G mice, keyboards, and headsets are supported by iFixit across 62 countries, including the United States, Canada, Australia, Japan, and Europe.
"Our products are designed for exceptional quality and longevity. Repairability extends their lifespan further - enhancing value and customer satisfaction," said Prakash Arunkundrum, chief operating officer at Logitech. "Normal wear and tear is inevitable, which is why we strive to make it simpler for people to access original Logitech replacement parts for their devices. Having global iFixit community repair guides in multiple languages encourages more people to do straightforward repairs, saving them money and reducing waste."
A 2021 YouGov survey revealed that 54% of global consumers prefer repairing electronic devices over replacing them, with affordability playing a key role in this decision. Similarly, a 2024 Consumer Reports survey found that 7 in 10 consumers felt keeping repair costs reasonably priced was the most important factor when deciding between repairing or replacing a product. Further supporting this trend, another survey indicates 84% of Americans favor "right to repair" policies. This deepens Logitech's commitment to accessible repair options through its partnership with iFixit.
Logitech initially partnered with iFixit to facilitate the availability of spare parts, support beyond-warranty repair on select products, and repair guides to support repairs in the United States. As part of the recent global expansion, iFixit communities across the world can now find simple, easy-to-follow repair instructions in English, German, French, Spanish, Dutch, Italian, Korean, and Japanese. Supported products now include: all MX Master and MX Anywhere computer mice, MX Master 3S Mouse, MX Keyboard, PRO X Superlight Mouse, G305 Mouse, GPRO Mouse, G502 Hero Mouse, G915 Keyboard, GPRO Headset, GPRO X Headset, G733 Headset, and Zone Learn. The replacement parts available on iFixit are original manufacturer parts from Logitech, so people know they will function and fit properly with their Logitech devices.
"We're thrilled to be in a world where companies like Logitech distinguish themselves by the repairability of their devices. The growing momentum on repairability in the tech industry is spurring companies to design devices with replaceable components and ease of maintenance," said Matt Zieminski, VP of Partnerships at iFixit. "The Logitech G733 has repair-friendly features, like detachable ear pads and a simple parts replacement process, making it easy for people to handle repairs confidently."
Replaceable parts and repair guides for select Logitech and Logitech G devices can be found on the Logitech Repair Hub on iFixit worldwide.
Source:
Logitech iFixit Repair Hub
"Our products are designed for exceptional quality and longevity. Repairability extends their lifespan further - enhancing value and customer satisfaction," said Prakash Arunkundrum, chief operating officer at Logitech. "Normal wear and tear is inevitable, which is why we strive to make it simpler for people to access original Logitech replacement parts for their devices. Having global iFixit community repair guides in multiple languages encourages more people to do straightforward repairs, saving them money and reducing waste."
Logitech initially partnered with iFixit to facilitate the availability of spare parts, support beyond-warranty repair on select products, and repair guides to support repairs in the United States. As part of the recent global expansion, iFixit communities across the world can now find simple, easy-to-follow repair instructions in English, German, French, Spanish, Dutch, Italian, Korean, and Japanese. Supported products now include: all MX Master and MX Anywhere computer mice, MX Master 3S Mouse, MX Keyboard, PRO X Superlight Mouse, G305 Mouse, GPRO Mouse, G502 Hero Mouse, G915 Keyboard, GPRO Headset, GPRO X Headset, G733 Headset, and Zone Learn. The replacement parts available on iFixit are original manufacturer parts from Logitech, so people know they will function and fit properly with their Logitech devices.
"We're thrilled to be in a world where companies like Logitech distinguish themselves by the repairability of their devices. The growing momentum on repairability in the tech industry is spurring companies to design devices with replaceable components and ease of maintenance," said Matt Zieminski, VP of Partnerships at iFixit. "The Logitech G733 has repair-friendly features, like detachable ear pads and a simple parts replacement process, making it easy for people to handle repairs confidently."
Replaceable parts and repair guides for select Logitech and Logitech G devices can be found on the Logitech Repair Hub on iFixit worldwide.
14 Comments on Logitech Partners with iFixit for Logitech Repair Hub
* - I am aware there are methods of reusing them by using heat guns, but that's additional hardware and skills that shouldn't be required at all
Not going to say all their products are flawless, I've had other issues, but half of the time I've upgraded to a new mouse due to gunk build-up that happens after a few years of usage, or the the soft "rubber" went to shit.
Modified the board so they can come apart for easy maintenance and replacing switches.
From what i've researched now it seems their new Lightspeed switches do not suffer from the same issue (looked at G502X Lightspeed etc).
Now imagine you have both the double click and soft rubber issue both at the same time like i do on my G604.
What's worse for me is that G604 is discontinued and there's no successor.
G309 is similar in principle but lacks thumb rest and additional (more than two) side buttons the G604 has. Not to mention the lack of hyperscroll wheel.
G502X Lightspeed is also similar but with built in battery that is not easily replaceable (would have been great if this was included in the iFixit list). instead of easily replaceable AA battery. It's also nearly double the price of G604. G309 is similar to G604 price but unsuitable for me.
Logitech please produce G605 or whatever it will be called. Combine the best parts for the Master and G series into one.
I need the extra buttons, thumb rest and hyperscroll along with AA battery plus G series sensor and switches.
As it stands i have no choice. I would have to buy two mice. One for productivity and one for gaming.Yeah this too is a common problem on G910. I have owned two. The first was Orion Spark actually with the weird key shapes. I didnt mind.
Now im on the Orion Spectrum. What i did was i swapped the key with the broken stem with another rarely used key.
In my case it was Arrow Up as i use arrow keys, instead of WASD in games. I switched it with G5 from the macro block as that key had similar angle.
What Logitech could easily do trough iFixit is just offer individual replacement keycaps. At the moment if one of the stems breaks a person has to buy an entire new set of 119 keys or however many a full size keyboard has just to get the one key they need.The problem with switches is that they're soldered and even disassembling the mouse is a delicate and time consuming endevour. So simply offering replacement switches would not do much good. What they need to do is make switches hot swappable and simplify mouse disassembly process with screws not hidden under the feet and less glue and plastic clips used.Thank god it's not humid here but i've still managed to destroy the rubber on several of my Logitech mice.
The problem is most likely not the switches themselves but the way they're used. If you want to nerd out, there's an hour long video below. TLDR, modern mice don't send enough current through the switch to remove the oxidation layer on the switch contacts. This layer builds up overtime and stops the switch from working.
I replaced the switches on my G400 and MX518 with Omron D2FC-F-K(50M) Blue switches. I haven't had a failure with these so far. I think it's due to the switch contacts hitting with more force. They require more finger pressure to click, and they're louder. Strangely, I've seen people complaining about these switches having issues, so maybe I'm just lucky.
The none replaceable batteries is just stupid, as the G7/G700/G700s came with a charger and two battery packs that you could manually swap. It a was a great solution to the battery problem, that they decided to discontinue. Another issue was some of the G502 wireless models had a really deep micro USB port for charging, so if you lost the cable, that was it, unless you could get a replacement cable from Logitech. Dumb designs. Not an issue on the latest gen with USB-C.Also, stop making them look so childish, although the latest G502's are a slight improvement.
The hyperscoll is one major reason I can't use a different mouse...
MX1000 in 2004. Four years. Built in battery died.
MX1100 in 2008. Five years. Built in battery died.
G602 in 2013. Six years. Double click issue and hole in the rubber near the thumb rest area. Eventually had to peel off all the rubber.
G604 from 2019. Five plus years. Double click issue from the end of 2024 and rubber cracking and losing pieces since 2023.My G604 looked relatively normal. I see they introduced RGB on the 502X L which is the worst thing on limited battery life.
Also the side to side wheel scrolling is useful.
Another thing is software. I've not really had the "pleasure" of using GHUB yet but i hear Synapse and others are not any better.