Monday, March 27th 2017

Razer's Servers Fail for Second Time this Month, Forcing Profiles to Defaults

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R-T-B
 Discuss (34 Comments)
Razer's cloud storage servers failed for the second time this month, forcing user peripherals to use default settings across the globe. Worse yet, it came during the weekend, a time when many come home from a hard work-week to hope to have a gaming session. The worst part of all this? Apparently, the profiles are not only stored on the cloud, but also on your local machine, however, you must use a XML editing hack to get the software in offline mode to make it actually use the local profile on your machine. Otherwise, the software prefers to just go to defaults and give the end user an arguably irritable situation.
Razer has had their software like this for years, and as of now there have been no announcement of plans to change how it works. This is of course, one of the biggest pitfalls of "cloud" convenience; It's only convenient when the servers are online. When they fail, the lack of access to whatever you were trying to store can be one of the most irritating first-world problems imaginable. Of course, for something simple like a mouse profile, it doesn't have to be this way. It can and even is stored offline. Why it isn't used when the software fails to connect to Razer's servers can only be described as baffling.

EDIT: A smart TPU-Reader pointed out that Razer does allow you to create "Tournament Mode" drivers, effectively creating an offline installer with your driver and profile bundled together. This is as unadvertised as it can possibly be, in this humble editor and Razer user's opinion.
Sources: Reddit Hardware, Reddit Razer

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34 Comments on Razer's Servers Fail for Second Time this Month, Forcing Profiles to Defaults

#26
Tsukiyomi91
And they're still forcing shops to sell their terrible plastic crap at ridiculous prices. Sorry Razer, folks on my end has already ascended to a better, quality brand like Corsair. And we don't need useless features where it'll just fail miserably.
Posted on Reply
#27
Prima.Vera
Razer. The most overpriced, over hyped, and especially OVERRATED company, with extremely low quality products.
FreedomEclipseIm not saying the Logitech G900 is a badass mouse, But the Logitech G900 is a badass mouse

(Logitech please pm me so i can send you my account details for payment)
Sorry to break it down for you, but Logitech is next in line with very low quality products. Without no exception, ALL Logitech products I have own failed in one way o the other. Lower sound on a right speaker, coil whine on 3, yeah three mice with 2 breaking down buttons and double clicking after only 3-4 months of usage, unresponsive keyboard buttons, etc.
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#28
Tsukiyomi91
In my list of proper quality peripherals, Corsair is leading the pack. Razer & Logitech are sharing the same spot at the bottom of the list, for failing miserably at the build quality department. As always, CNC machined aluminium body > cheap ABS plastic shell.
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#29
FreedomEclipse
~Technological Technocrat~
Prima.VeraSorry to break it down for you, but Logitech is next in line with very low quality products. Without no exception, ALL Logitech products I have own failed in one way o the other. Lower sound on a right speaker, coil whine on 3, yeah three mice with 2 breaking down buttons and double clicking after only 3-4 months of usage, unresponsive keyboard buttons, etc.
Sorry to break it to you but ive used many many logitech products since i became a fledgling pc enthusiast back in the skt 939 days and i used logitech k&m's exclusively till about 2-3 years ago where i ditched my logitech keyboard for a mechanical by corsair then later on duckyshine. All the logitech products i have bought over the years are still working apart from one G500 which died when I spilt my tea on it. I have purchased so many logitech products over the years. I even had one of their gaming headsets back in the day and my z5500 shows no sign of suddenly kicking the bucket.

Maybe you need to treat your products with a little tlc
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#30
Tsukiyomi91
@FreedomEclipse or you're just super lucky getting a good batch. IMO, anything that uses cheap plastic and shows potential signs of failing in the first 6 months is either hit or miss. If it's a miss, you're one lucky fella. Otherwise, expect it to break both your heart & wallet. Brands like Razer has failed my expectations when it comes to build quality & QC.
Posted on Reply
#31
FreedomEclipse
~Technological Technocrat~
Tsukiyomi91@FreedomEclipse or you're just super lucky getting a good batch. IMO, anything that uses cheap plastic and shows potential signs of failing in the first 6 months is either hit or miss. If it's a miss, you're one lucky fella. Otherwise, expect it to break both your heart & wallet. Brands like Razer has failed my expectations when it comes to build quality & QC.
I dunno, Anything ive used from Logitech has been quality made.

Theres a thread back in 2010 where i posted what logitech stuff I used or owned -- Obviously add G500(x2 - spilt tea on one) G502 and G900 to that list.

Never had an issue with build quality. A lot of the mouses i bought off amazon so I didnt walk into a brick and mortar store, had a look at it before deciding i wanted to buy it. My G7 is still working but battery packs only last 1hr on a full charge and im not sure where i put the wireless dongle.....
Posted on Reply
#32
newtekie1
Semi-Retired Folder
Logitech has been hit and miss with me. Their higher end stuff has been pretty solid in my experience, but the lower end stuff hasn't. I've got high end keyboards going back to the G15, and not one has failed me. The G15 is still hooked up and working now actually, it was my favorite keyboard up until I switch to mechanical last year. I've had good experience with their high end mice too, the only one I had a problem with was a G700 that developed the double click issue. But all the others I've had have worked flawlessly and I still have an MX700 that sees almost daily use.

On the other hand their cheap stuff does tend to die quickly, but you can't really expect much from a $20 keyboard and mouse combo(although a lot of those have really outlasted my expectations too).
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#33
DeathtoGnomes
newtekie1Logitech has been hit and miss with me. Their higher end stuff has been pretty solid in my experience, but the lower end stuff hasn't. I've got high end keyboards going back to the G15, and not one has failed me. The G15 is still hooked up and working now actually, it was my favorite keyboard up until I switch to mechanical last year. I've had good experience with their high end mice too, the only one I had a problem with was a G700 that developed the double click issue. But all the others I've had have worked flawlessly and I still have an MX700 that sees almost daily use.

On the other hand their cheap stuff does tend to die quickly, but you can't really expect much from a $20 keyboard and mouse combo(although a lot of those have really outlasted my expectations too).
HA! that G700s double click was so annoying, they seemed to have fixed it since. I havent had an issue with anything from Logitech, I consider that fortunate. The only issues I ever had with Logitech was with its LGS software.
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#34
FreedomEclipse
~Technological Technocrat~
FreedomEclipseI dunno, Anything ive used from Logitech has been quality made.

Theres a thread back in 2010 where i posted what logitech stuff I used or owned -- Obviously add G500(x2 - spilt tea on one) G502 and G900 to that list.

Never had an issue with build quality. A lot of the mouses i bought off amazon so I didnt walk into a brick and mortar store, had a look at it before deciding i wanted to buy it. My G7 is still working but battery packs only last 1hr on a full charge and im not sure where i put the wireless dongle.....
Oh and add a G700s to that list... i had it for 6 months before i upgraded to 900. G700s served me very well.
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