Wednesday, October 7th 2020
MSI Subsidiary Starlit Partner Sold RTX 30-Series Cards Over MSRP; Company Investigates
Recently, it has been brought to light that a particular seller on Ebay was selling price-hiked MSI RTX 30-series graphics cards - such as the RTX 3080 Gaming X Trio - well over MSRP ($1,359 for an RTX 3080, compared to NVIDIA's $699 and MSI's $799). A more attentive look at the seller, identified as Starlit Partner, reveals that they carried only MSI-manufactured SKUs for NVIDIA's RTX 30-series, and was selling them, in most cases, as sealed and brand new. Now, scalping of NVIDIA's latest graphics card series has been thoroughly covered here on TechPowerUp; however, suspicions of ties between Starlit Partner and MSI itself, and the suggestion that this was a coordinated move in order to sell RTX 30-series inventory at marked-up pricing, deserves a longer appraisal.
As soon as the suspicion was posted in the Internet, some users donned their detective cloaks and went digging for more information, and confirmed the ties to MSI. However, MSI has already issued a statement on the issue, clarifying the scenario we were faced with. Indeed, MSI has ties to Starlit Partner, as they themselves acknowledge - the later is an individual sales subsidiary working under MSI. However, MSI further explains in the statement that Starlit Partner is tasked with the sale of refurbished items and excess inventory - and that they should never have had access to NVIDIA's RTX-30 series graphics cards in the first place. MSI launched an investigation that confirmed an error in inventory allocation allowed Starlit Partner to access inventory they shouldn't have had access to (without clarifying the error).MSI then goes on to say that they have instructed their subsidiary to contact all customers who have bought an MSI RTX-30 series graphics card at prices above MSRP to present them with two options: one, return of the graphics card alongside a full reimbursement for all expenses paid; or two, the return of the pricing delta between the marked-up sale price and MSI's MSRP. Whichever way one decides to paint this series of events, that is definitely the right thing to do, alongside MSI's promise to enforce strict policies that prevent situations like this from happening ever again.
Sources:
Reddit, MSI @ Twitter, Thanks to TPU forum member @Khonjel
As soon as the suspicion was posted in the Internet, some users donned their detective cloaks and went digging for more information, and confirmed the ties to MSI. However, MSI has already issued a statement on the issue, clarifying the scenario we were faced with. Indeed, MSI has ties to Starlit Partner, as they themselves acknowledge - the later is an individual sales subsidiary working under MSI. However, MSI further explains in the statement that Starlit Partner is tasked with the sale of refurbished items and excess inventory - and that they should never have had access to NVIDIA's RTX-30 series graphics cards in the first place. MSI launched an investigation that confirmed an error in inventory allocation allowed Starlit Partner to access inventory they shouldn't have had access to (without clarifying the error).MSI then goes on to say that they have instructed their subsidiary to contact all customers who have bought an MSI RTX-30 series graphics card at prices above MSRP to present them with two options: one, return of the graphics card alongside a full reimbursement for all expenses paid; or two, the return of the pricing delta between the marked-up sale price and MSI's MSRP. Whichever way one decides to paint this series of events, that is definitely the right thing to do, alongside MSI's promise to enforce strict policies that prevent situations like this from happening ever again.
40 Comments on MSI Subsidiary Starlit Partner Sold RTX 30-Series Cards Over MSRP; Company Investigates
if everyone would stop buying from them... problem solved. who is willing to pay 3090 prices for a 3080?
We are all safe now. :D
MSI were already on my shitlist , they're not getting off it anytime soon.
Did MSI have more than four? Probably not :D
Do you really believe that a Big company like MSI would risk hurting their reputation for that pocket change ?
C'mon people ...wake up...
Its obvious that this was an "inside job" by a few individuals to grab some stock and make a quick buck....
Anyone with half decent internet skills could have found the MSI - Starlit connection so why risk it ? We are talking "intentional " mistake....by someone working in that department...so it IS possible...
:banghead:.
All the power to them.
But then again I might pick up a 3090 from one of MSI's partners @ £3000... it's the right thing to do. Don't be so greedy, businesses need charity too... how else is bob gonna get that £5,000,000 house with 10 bedrooms for him, his wife and the cute little dog.