Monday, August 9th 2021

User Discovers PowerColor RX 6700 XT Card with Thermal Pad Covers Still On

A user discovered a manufacturing defect with their PowerColor Radeon RX 6700 XT graphics card. Apparently a card still has the protective covers of its thermal pads still in place on a finished graphics card. "angry_kitten" on Reddit posted pictures of a disassembled PowerColor RX 6700 XT graphics card showing protective covers over the thermal pads that pull heat from secondary components such as memory chips and VRM. The user spotted the blue protective film before installing the card, and decided to take the card apart. With modern memory chips and MOSFETs capable of heating up beyond 100 °C, this card would have raised quite a stink. This is likely a defect at the plant that assembles the card, installing the cooler onto the PCB, rather than at the OEM that makes these coolers. These protective covers are meant to be removed at the final assembly line. There's no evidence at this point to suggest that the issue is widespread.
Sources: angry_kitten (Reddit), Igor's Lab, VideoCardz
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25 Comments on User Discovers PowerColor RX 6700 XT Card with Thermal Pad Covers Still On

#1
nguyen
Ain't no body got time to remove those stickers, they have to assemble them cards ASAP

Posted on Reply
#2
TheUn4seen
I guess quality and quality control really took a nosedive in the past two years. My thousand dollar 3080 had the worst quality thermal pads I have ever seen on any product, they felt like clay and dripped oil everywhere. Changing them to something decent dropped memory temperatures by over 20°C.


I understand supply problems but come on, oil dripping from my graphics card is probably among the things I want to see the least.
Posted on Reply
#3
ixi
TheUn4seenworst quality thermal pads I have ever seen on any product, they felt like clay and dripped oil everywhere.
That's alot of damage. Normal phenomen for evga. Is it? :D
Posted on Reply
#4
eidairaman1
The Exiled Airman
Did they report the problem to powercolor technical support & rma department!?
Posted on Reply
#5
Crackong
TheUn4seenI guess quality and quality control really took a nosedive in the past two years. My thousand dollar 3080 had the worst quality thermal pads I have ever seen on any product, they felt like clay and dripped oil everywhere. Changing them to something decent dropped memory temperatures by over 20°C.


I understand supply problems but come on, oil dripping from my graphics card is probably among the things I want to see the least.
Yeah this is a wide spread issue across this generation.
They had tons of inventory of these kind of thermal pads
But these thermal pads aren't designed for the high heat output of GDDR6X
They degraded very quickly in high temps.
Posted on Reply
#6
eidairaman1
The Exiled Airman
And its not a manufacturing defect, it is a qa problem
Posted on Reply
#7
DeathtoGnomes
eidairaman1And its not a manufacturing defect, it is a qa problem
training a new guy takes time. :D
Posted on Reply
#9
btarunr
Editor & Senior Moderator
TheUn4seenI guess quality and quality control really took a nosedive in the past two years. My thousand dollar 3080 had the worst quality thermal pads I have ever seen on any product, they felt like clay and dripped oil everywhere. Changing them to something decent dropped memory temperatures by over 20°C.


I understand supply problems but come on, oil dripping from my graphics card is probably among the things I want to see the least.
Because their primary customer is crypto miner and not gamer.
Posted on Reply
#10
Titanium_Carbide
and sometimes they are not even centered, here is a pic of stock thermal pads on my PS4 (CUH-1200):

Posted on Reply
#11
Vayra86
Haile SelassieSuch drama over a line operator error. Clear Trend
FTFY
eidairaman1And its not a manufacturing defect, it is a qa problem
Its cost cutting measures in a market that is booming. Explain the madness. I call it collective stupidity. Idiocracy the movie, except real.
Posted on Reply
#12
Rithsom
Titanium_Carbideand sometimes they are not even centered, here is a pic of stock thermal pads on my PS4 (CUH-1200):

Yikes. If a line worker hates their job so much that they refuse to put in any effort greater than this, maybe it's time that they look for another job. Having standards this low is just malicious.

I get it, assembly is tedious and often stressful. I've worked enough minimum wage summer manufacturing jobs to know. But still, I consider this unacceptable and am very surprised it slipped past QC like this. At least with PowerColor, the thermal pads were aligned nicely...

No wonder robots are replacing human workers... :shadedshu:
Posted on Reply
#13
Nazar
My Asus R6E Encore. Fortunately decided to install monoblock
Posted on Reply
#14
lexluthermiester
TheUn4seenI understand supply problems but come on, oil dripping from my graphics card is probably among the things I want to see the least.
To be fair, mineral oil is non-conductive and non-reactive. It will not hurt anything. I agree with you that they should do better.
Posted on Reply
#15
ppn
actually my gigabyte card had the same blue sticker under the heatsink, just one forgotten there, wonder what that was I never thought it could be that sloppy as I sold it. but not my problem anymore I guess.
Posted on Reply
#16
KainXS
TheUn4seenI guess quality and quality control really took a nosedive in the past two years. My thousand dollar 3080 had the worst quality thermal pads I have ever seen on any product, they felt like clay and dripped oil everywhere. Changing them to something decent dropped memory temperatures by over 20°C.


I understand supply problems but come on, oil dripping from my graphics card is probably among the things I want to see the least.
+1 on this on the Gigabyte cards in particular they do this on nearly every 3080 and on mine my memory runs around 100 - 110C loaded(and I mean gaming not mining). The VRM pads end up leaking a ton because of the heat and you can see the oil without even taking the heatsink off.
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#17
delshay
DeathtoGnomestraining a new guy takes time. :D
Giving you a like because you made me laugh, but I believe you. It take's two day's training how to remove a sticker.
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#18
MikeSnow
ixiThat's alot of damage. Normal phenomen for evga. Is it? :D
In my case I had to replace the pads on my Gigabyte 3080 Vision OC after less than two months, with the same issue, oily thermal pads that were getting worse and worse at cooling the memory chips. The memory temperature was very high but didn't affect performance while gaming. However, it was throttling when mining due to the memory temperature reaching 110 Celsius.
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#19
mechtech
RithsomNo wonder robots are replacing human workers... :shadedshu:
In heavily populated countries like China the people are the machines.
Posted on Reply
#20
D1craig
TheUn4seenI guess quality and quality control really took a nosedive in the past two years. My thousand dollar 3080 had the worst quality thermal pads I have ever seen on any product, they felt like clay and dripped oil everywhere. Changing them to something decent dropped memory temperatures by over 20°C.


I understand supply problems but come on, oil dripping from my graphics card is probably among the things I want to see the least.
It's really only a 600 dollar card. But yea you are right this shouldn't. Let's buy nvidia the next 3 generations to see if its still a thing though rather than going AMD.
Posted on Reply
#21
Audioave10
I'm very sure the Millionaire CEO's of these companies don't care and won't pay better wages anyway.
Many of these products are premium priced luxuries and it didn't used to be like this. :banghead:
I've seen many Audio Premium products last for 40 & 50 years. The old days really were good.
Posted on Reply
#22
ixi
D1craigIt's really only a 600 dollar card. But yea you are right this shouldn't. Let's buy nvidia the next 3 generations to see if its still a thing though rather than going AMD.
Problems on nvidia side too happens. Few comments up you can see that on rtx 3080 was leaking oil from vrm thermalpads. Same things happened to me on 1080ti.
Posted on Reply
#23
D1craig
It was a sarky comment saying people will always go nvidia no matter what problems they get with their cards.
Posted on Reply
#24
KainXS
Just finished changing the trash pads on my Gigabyte 3080 and the temps dropped from 102C to 74C with the RTX Demo(turned off DLSS) running and at 74C the fan speed was even lower so the stock pads really are trash. Swapped them with Gelid and Thermalright pads.
Posted on Reply
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