Monday, March 27th 2023

EU's New Right to Repair Directive Requires 10 Year Component Availability

A new directive from the EU wants its member states to implement new right to repair laws that require hardware manufacturers to repair products up to 10 years from the date of purchase. This also means that devices under warranty will have to be repaired, rather than replaced, to reduce the waste that the faulty devices would most likely have ended up producing. The key part of the new directive is device manufacturers now have to offer the right to repair long after warranties have expired, with some product categories being forced to offer parts for repair up to 10 years after the purchase date, if the customer demands it.

We're not just talking about home appliances here, but also phones and tablets, as well as other consumer electronics, as well as commercial computers. That said, some devices will only be required to have a five year supply of parts and components, which makes sense for some more affordable products. The directive also calls for a union wide "repair matchmaking platform" that should make it easier for consumers to get their products repaired. However, the Right to Repair coalition calls the new directive a missed opportunity, as it wants the right to repair to be universal, but it says that the new directive is at least a step in the right direction. The biggest concern about the new directive is that it doesn't mention anything about the cost of the repairs, so we could end up seeing price gouging on spare parts and repair costs, which would make the new directive moot, as it could be cheaper getting a new product rather than having it repaired.
Sources: The European Commission (PDF), via The Register, the Right to Repair coalition
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89 Comments on EU's New Right to Repair Directive Requires 10 Year Component Availability

#26
lexluthermiester
ThrashZoneHi,
Boy you think items cost a lot now just wait for that to be enacted :eek:
Don't care. Right to repair is a RIGHT, not a privilege.
R0H1TYes 5 years old phones are slow but perfectly fine for their primary use.
True. But with companies not supporting the vast majority of them, they get outdated and become unusable.
Posted on Reply
#27
neblogai
R0H1TIf you use them carefully you can easily get 5 years of use, just buy a rugged case & don't charge over 80-90% & avoid discharge under 10-20% for prolonged battery life ~
batteryuniversity.com/article/bu-808-how-to-prolong-lithium-based-batteries
Yes 5 years old phones are slow but perfectly fine for their primary use.

I haven't had batteries fail in recent times with some phones over 4+ year old. It does take some doing but you can carefully manage their usage & usability over a good amount of time.
Expiring battery is a bad argument by the poster above, as it is one of the easiest components to replace. Well, maybe except some Microsoft (or Apple?) devices, that are glued together or software locked, to make them not repairable by a user. I had the battery in my Redmi Note 7 replaced for €35 or so. However, I do think that there is a need for regulation for manufacturers to include software for setting charging limit for battery saving, as most phones do not allow that, and manufacturers benefit from faster battery degradation, not longer life.
Posted on Reply
#28
bug
ThrashZoneHi,
This brings the question who is using a 10 year old device especially cell phone when they're outdated after 4 and battery is crap after 2 maybe 3 at best
Selling/ auto including 10 year warranties will be pretty expensive careful what you ask for EU you guys and gals are already seeing higher prices :laugh:
This isn't just about phones. It's about TVs, refrigerators and whatnot.
Posted on Reply
#29
R0H1T
It was a legitimate argument probably 5 years back, not anymore because battery chemistries have also improved. We're getting 800-1000 charge cycles in some phones now & probably higher in others. You have to be kinda wasteful to blow that in 2-3 years!
Posted on Reply
#30
ThrashZone
R0H1TIf you use them carefully you can easily get 5 years of use, just buy a rugged case & don't charge over 80-90% & avoid discharge under 10-20% for prolonged battery life ~
batteryuniversity.com/article/bu-808-how-to-prolong-lithium-based-batteries
Yes 5 years old phones are slow but perfectly fine for their primary use.

I haven't had batteries fail in recent times with some phones over 4+ year old. It does take some doing but you can carefully manage their usage & usability over a good amount of time.
Hi,
Think my iphone 5s got eol'ed because it was only 3G capable and at&t went 4G and might be 5G now don't know but tech changes way to fast on wifi to say manufactures have to support 10 year old tech
Look at microsoft and windows 11 as an example of crapping on old tech :laugh:
Posted on Reply
#31
R0H1T
I can't say much about iPhone since I don't own one but on the Android side we're getting good long(er) lasting batteries for at least 2-3 years now.
Posted on Reply
#32
dgianstefani
TPU Proofreader
R0H1TIt was a legitimate argument probably 5 years back, not anymore because battery chemistries have also improved. We're getting 800-1000 charge cycles in some phones now & probably higher in others. You have to be kinda wasteful to blow that in 2-3 years!
Charging once a day is normal.

Three years = 1095 charge cycles.

Literally not replacing my Snapdragon S10+ Ceramic until S series with solid state battery is released. I've already replaced screen after I broke it three years in, and battery during that same operation.
Posted on Reply
#33
ThrashZone
bugThis isn't just about phones. It's about TVs, refrigerators and whatnot.
Hi,
Better read second paragraph again buddy ;)
Posted on Reply
#34
R0H1T
dgianstefaniCharging once a day is normal.
Depends on your usage. But try to avoid deep discharge in the range of 80-100% & you can easily extend the batter life by 2-3x even.
Posted on Reply
#35
lexluthermiester
bugThis isn't just about phones. It's about TVs, refrigerators and whatnot.
Correct, it's about everything you buy.
Posted on Reply
#36
bug
lexluthermiesterTrue. But with companies not supporting the vast majority of them, they get outdated and become unusable.
Tbh, I wanted to give away a tablet that was collecting dust in a drawer. Working fine, no repairs needed. Lo and behold, Google Play would want nothing to do with it anymore (even if it was still listed as supported). It would seem we (customers) are up against layered defenses.
Posted on Reply
#37
ThrashZone
bugTbh, I wanted to give away a tablet that was collecting dust in a drawer. Working fine, no repairs needed. Lo and behold, Google Play would want nothing to do with it anymore (even if it was still listed as supported). It would seem we (customers) are up against layered defenses.
Hi,
Indeed supporting devises this long is pretty crazy seeing tech will not stand still near that long.
Posted on Reply
#38
Shrek
"A new directive from the EU wants its member states to implement new right to repair laws that require hardware manufacturers to repair products up to 10 years from the date of purchase."

Doesn't seem fair; what if I purchase 'new old stock'?
Posted on Reply
#39
bug
ThrashZoneHi,
Indeed supporting devises this long is pretty crazy seeing tech will not stand still near that long.
I'll just quote from the article:
We're not just talking about home appliances here, but also phones and tablets, as well as other consumer electronics, as well as commercial computers. That said, some devices will only be required to have a five year supply of parts and components, which makes sense for some more affordable products.
Posted on Reply
#40
Vayra86
SquaredWhy are laws like this always about regulating what the consumer is allowed to buy? Why not instead require transparency to the user about what the repair options might be?

Put iPhones on the store shelf and they say "$800, screen replacement $500, screens not available for purchase" and a more repairable phone might say "$800, screen replacement $200, screens for purchase $100".
That is effectively what this regulation will do. Repair will be seen as a valid way to keep using stuff and thus consumers will want to know.

Its best if the market figures this out by itself and it will because now repair is seen as part of business model. It could also have an additional effect of prolonging software support.
ThrashZoneHi,
Indeed supporting devises this long is pretty crazy seeing tech will not stand still near that long.
Absolute bullshit... tech does last that long if its built to last that long. Performance isnt really a big argument anymore either. Support period is a choice, not a reality. Chip perf is barely moving forward and chips can and do last 10 years. Or 30.

Support isnt a problem either if you build something that is based on compatibility. Windows is proving this for about as long as I live.
Posted on Reply
#41
ThrashZone
bugI'll just quote from the article:
Hi,
Yeah so this would have to be a mandated insurance policy to clover any repairs to mean anything positive until you see how much it will cost the buyer :eek:
The biggest concern about the new directive is that it doesn't mention anything about the cost of the repairs, so we could end up seeing price gouging on spare parts and repair costs, which would make the new directive moot, as it could be cheaper getting a new product rather than having it repaired.
Posted on Reply
#42
droopyRO
I would rather see them removing and making illegal those stupid "warranty stickers".
Posted on Reply
#43
Bomby569

he has been fighting for right to repair really hard so i guess his views have some validity
Posted on Reply
#44
lexluthermiester
droopyROI would rather see them removing and making illegal those stupid "warranty stickers".
The USA already has.
Posted on Reply
#45
Bomby569
Shrek"A new directive from the EU wants its member states to implement new right to repair laws that require hardware manufacturers to repair products up to 10 years from the date of purchase."

Doesn't seem fair; what if I purchase 'new old stock'?
this is not free repairs, it just means they can't sell you something and refuse to repair even if you pay, or not even have spare parts for it after 2 or 3 years.
Posted on Reply
#46
lexluthermiester
Bomby569this is not free repairs, it just means they can't sell you something and refuse to repair even if you pay, or not even have spare parts for it after 2 or 3 years.
They also can not refuse to allow you to repair it yourself, nor interfere with same.
Posted on Reply
#47
ThrashZone
droopyROI would rather see them removing and making illegal those stupid "warranty stickers".
Hi,
More like tamper sticker
If a manufacture sees it's gone or disturbed they will do a deeper look on the inside on a rma claim.
Vayra86Absolute bullshit... tech does last that long if its built to last that long. Performance isnt really a big argument anymore either. Support period is a choice, not a reality. Chip perf is barely moving forward and chips can and do last 10 years. Or 30.

Support isnt a problem either if you build something that is based on compatibility. Windows is proving this for about as long as I live.
Hi,
Guess you should be talking to MS about win-11 hardware restrictions then or maybe the EU will after this is enacted :cool:
Posted on Reply
#48
droopyRO
ThrashZoneHi,
More like tamper sticker
If a manufacture sees it's gone or disturbed they will do a deeper look on the inside on a rma claim.


Hi,
Guess you should be talking to MS about win-11 hardware restrictions then or maybe the EU will after this is enacted :cool:
Well, if that sticker is tampered with you loose the warranty in Romania(that somehow is part of the EU). Coincidentally i just got a temporary ban on a local forum a few days ago. For suggesting that there is no reason for a manufacturer to deny the customer to do maintanance, to clean or install custom cooling on his product, in this case GPU. Or a pre-build PC system, to upgrade RAM or add SSD or clean it. The "reasons" i was told to my the mods of that forum, were like reading from a corporate lawyer's playbook, stuff like "you are not an authorized person" or "you don't know what size the thermal pads" are and the classic "it's within specs" even if the bloody vRAM is over 100ºC.
Posted on Reply
#49
mechtech
Seems about right. I think for vehicle’s in North America it’s something like 14 years for parts??
Posted on Reply
#50
ThrashZone
droopyROWell, if that sticker is tampered with you loose the warranty in Romania(that somehow is part of the EU). Coincidentally i just got a temporary ban on a local forum a few days ago. For suggesting that there is no reason for a manufacturer to deny the customer to do maintanance, to clean or install custom cooling on his product, in this case GPU. Or a pre-build PC system, to upgrade RAM or add SSD or clean it. The "reasons" i was told to my the mods of that forum, were like reading from a corporate lawyer's playbook, stuff like "you are not an authorized person" or "you don't know what size the thermal pads" are and the classic "it's within specs" even if the bloody vRAM is over 100ºC.
Hi,
High acer/ dell/... all have policies like that and it's tough on people to litigate seeing it's expensive to fight same as the saying goes can't fight the government because they have unlimited budgets lol

Forum might of been copy/ pasting AI responses so guess we'll have to get used to that bit the way MS sells were posted as "show your best with bing/.. AI" :laugh:
Posted on Reply
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