Monday, August 6th 2007
Microsoft Launches Online Xbox 360 Repair Service
Given the relatively high failure rate for Xbox 360s, it's no surprise that Microsoft has taken steps to make the repairs process a little easier. Anyone with a defective Xbox 360 living in the USA can now "speed things along" by visiting service.xbox.com to register your console and setup a repair, as well as being able to track the progress of your repair online. And to sweeten the deal a little bit, Microsoft is even offering a $5 discount for repairs on out-of-warranty consoles if you use the new website, with any machines still inside the warranty period receiving free repairs. Apparently there is also a European equivalent on the way (and possibly a similar site for other areas) but there is no indication of when this is expected to go live yet. You will need a Windows Live ID to use the service, although this is free and relatively easy to setup - anyone who uses Windows Live Messenger or other Windows Live services should already have one.
Source:
Gamerscore Blog
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