Friday, August 31st 2007
Apple & AT&T Face Class Action Lawsuit Over iPhone Batteries
The iPhone battery replacement policy is causing quite a lot of controversy. Some allege that it costs over $100USD to replace your iPhone's battery, including the cost of an iPhone rental while Apple replaces the battery on the iPhone you actually own. And so, it's only natural that consumers who feel they have been swindled start a class action lawsuit. Plaintiffs Zoltan Stiener and Ynez Stiener accuse Apple of breach of contract, fraud, and violations of California law for not telling users how expensive an iPhone replacement really is. This is the third time someone has tried to hit Apple with a class action lawsuit for the cited reasons, and Apple has settled in all the previous cases.
Source:
EnGadget
15 Comments on Apple & AT&T Face Class Action Lawsuit Over iPhone Batteries
On Apple's side I am curious if they "settled" more or less saying you wont win and we will hold you are bars bay and give you nothing or you can stfu and we will cut you a deal to disappear and make us look good and like a nice company.
As a company you have to know which battles to fight and which battles to meet somewhere just to keep a customer happy...
Honestly I have NEVER once had an issue with Apple's support line in anything, they have always been MORE than a pleasure to deal with.
Keeping that is key to their business, as things are generally over priced...
hey i wanna sue someone i sue XS for being full of insane overclockers
cgi.ebay.com/BATTERY-for-APPLE-IPHONE-W-TOOLS-FREE-GIFT-1400mAh_W0QQitemZ300146726302QQihZ020QQcategoryZ15034QQssPageNameZWDVWQQrdZ1QQcmdZViewItemsource
its not actually $100
oh and thats just for the out of warranty phones\
Some people...
Thats the one real plus side to circuit city, their silly performance plan pays for shipping... On the plus side also when you are dealing with certain things like speakers it's in store swap out based on their "performance", in other words if it doesn't work exactly as well as it did when it was "brand new" you can get a new one or swap for equal model.
After my G/F's iPod went to crap, I sent it in and they sent it back, said nothing done, no problems...it didn't even work first charge out of the bx when we got it back...they wanted me to pay to have them "look" at it again. Needless to say it became target practice for my AK. Never again will I buy an Apple wanna-be mainstream product due to crappy and cost cutting quality and horrible customer service! They are just making cash cows and don't really care what next "cliche" product they need to release as long as it has a little "i" in front of it and makes a lot of money. Sure some are decent, but I know a lot of people with iMac problems, iPod problems, and so far none of them were ready to get the iPhone, or maybe they wised up.
For those that like apple's "i" products, I hope they work better for you than the people I know and my own experiences.
:toast: