Google has announced that it is working on releasing a completely re-written and optimised version of Gmail, as it attempts to achieve a customer satisfaction rating of over 70 percent. The new version has two main goals: to be faster and feature improved contact management. The results of initial tests are that users find the updated Gmail to be noticeably quicker and more responsive, and testers have also reported that there have been GUI enhancements including a new contacts screen and the ability to hide the chat. Other changes also include the ability to transfer pictures directly from Gmail to Google's Picasa service, in an attempt to reduce bandwidth and processing expenses for the client. Gmail 2.0 is expected to be launched either this year or early next year, and will be available via a "new version" option which will appear in the upper right of the mail screen.