News Posts matching #apology

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Xbox's Phil Spencer Addresses Redfall's Substandard Launch State

Phil Spencer, CEO of Xbox Game Studios, appeared on the popular (Xbox-themed) Kinda Funny Games podcast earlier this week for a video interview (Xcast Episode 137). The almost 45-minute long conversation touched upon several topics relating to gaming matters at Microsoft, with the hosts managing to corner Spencer about the recent (not so good) launch of Bethesda and Arkane's horror FPS Redfall. Gaming community feedback has not exactly been encouraging in the wake of the game's release two days ago, and Spencer admits that he shares similar sentiments: "I'll just say all up, there's nothing that's more difficult for me than disappointing the Xbox community. I've been a part of it for a long time. I obviously work on Xbox, head of the business, have a lot of friends, get a lot of feedback. And just to watch the community lose confidence, be disappointed, I'm disappointed. I'm upset with myself. I revisit our process - I think back to the announcement of 60 FPS and then we weren't shipping 60 FPS, that was our punch in the chin, rightfully, a couple of weeks ago. And then seeing the game come out and the critical response was not what we wanted, and it's disappointing."

He continues his thought about reacting to feedback this early on in the process: "What can we learn? What can we get better? One thing I'll fight is what went wrong. There's clearly quality and execution things we can do, but one thing I won't do is push against creative aspirations of our teams. Then a lot of people will say, hey, you've got teams, teams know how to do one kind of game, just force them to go do the one kind of game they have a proven track record for. I'm just not a believer in that. Maybe that means I'll under deliver for some of our fans out there. But when a team like Rare wants to do Sea of Thieves, when a team like Obsidian wants to do Grounded, when Tango wants to go do Hi-Fi (Rush) when everybody probably thought they were doing The Evil Within 3, I want to give the teams the creative platform to go and push their ability, push their aspirations."

Star Wars Jedi: Survivor Receives First Patch on PC Today, Respawn Entertainment Issues Apology Message

Respawn Entertainment, the Star Wars division at Electronic Arts and Lucasfilm Games have today released their first patch for the PC version of Star Wars Jedi: Survivor - some folks must have been working like mad over the weekend in order to address some of the problems encountered shortly after the game's launch last Friday (April 28). The EA Star Wars Twitter account issued a statement regarding the initial batch of patches for all platforms affected: "Today a patch has become available for the PC version of Star Wars Jedi: Survivor, and tomorrow (5/2) we'll also be issuing a patch for PlayStation 5 and Xbox Series X|S. We are hard at work on patches that will further improve performance and fix bugs across all platforms. There are more updates to come across all platforms, and we will share that timing when it is available."

The patch notes for today's PC update only mention "performance improvements for non-raytraced rendering" so it seems the developers have a lot more work to do over the coming weeks. The situation on current generation PlayStation and Xbox consoles looks to largely the same, and tomorrow's fix list is extensive (the same problems have already been addressed on PC with today's patch). TPU's own resident reviewer extraordinaire went in-depth and explored Star Wars Jedi: Survivor's technical issues this weekend - part of W1zzard's conclusion was very unkind: "We're now paying $70 to beta-test an unpolished turd that they call an AAA game—not the first time this year. I'm starting to wonder if these companies aren't slowly eroding their customer base by delivering broken products over and over again."
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Dec 20th, 2024 11:43 EST change timezone

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