Tuesday, May 18th 2010
BFG Tech Announces Exit From Graphics Card Category, Continues On With PSUs and PCs
BFG Technologies today announced their exit from the graphics card category. The company will continue to sell their line of BFG Tech power supplies as well as their Deimos gaming notebooks and Phobos gaming systems.
"After eight years of providing innovative, high-quality graphics cards to the market, we regret to say that this category is no longer profitable for us, although we will continue to evaluate it going forward", said John Slevin, chairman of BFG Technologies. "We will continue to provide our award-winning power supplies and gaming systems, and are working on a few new products as well. I'd like to stress that we will continue to provide RMA support for our current graphics card warranty holders, as well as for all of our other products such as power supplies, PCs and notebooks."
BFG will continue to offer RMA, telephone and email support for qualified BFG Tech graphics card warranty holders, but will no longer be bringing new graphics card products to market.
"After eight years of providing innovative, high-quality graphics cards to the market, we regret to say that this category is no longer profitable for us, although we will continue to evaluate it going forward", said John Slevin, chairman of BFG Technologies. "We will continue to provide our award-winning power supplies and gaming systems, and are working on a few new products as well. I'd like to stress that we will continue to provide RMA support for our current graphics card warranty holders, as well as for all of our other products such as power supplies, PCs and notebooks."
96 Comments on BFG Tech Announces Exit From Graphics Card Category, Continues On With PSUs and PCs
Do you own one???
They are turning out to be great GPU's. I have two GTX 470's and absolutely love them. High overclocks and they are not hotter than my GTX 275's were. There are many of us TPU members who own either the GTX 470 or GTX 480 and are quite pleased with them.
But on topic...
I am sad to see BFG exit the GPU market as they did make some quality GPU's:(
Looking for link....www.tweaktown.com/news/11205/bfg_a_sinking_shipindex.html
imagine if you are a seller and you didn't have any goods for 6 month, so what happen to your store?
no goods to sell, no profit to make
www.jonnyguru.com/forums/showthread.php?t=6921
I called them up several times, for several things with the RMA. First because they never acknowledge my PoP, then twice because they never acknowledge the card was recieved. Looks like I'm out one graphics cards. Even if they do manage to pull through, I think there are going to be a shit load of angry customers that will never do business with them again because of the way they are handling things. Though it was funny to see how pissed off the last guy got when I said "It is probably sitting in the warehouse, but there isn't anyone to open the box because they've all been fired because the company is bankrupt." Man did he get pissed at that, never denied it though.:laugh:
But yeah.... what was said in that blog is what's on the letter. The point is it's true and even printed on official letter head.
nvidia provides performance.
struggles with making cost effecient design(sucks for their pockets)
struggles with power envelope.
die shrink can make all the changes. (look 2900->5870) all are same ratio's improved arch..)
We may see a good card out of this arch, just like the 2900 was the start of something very good, even though we didnt know..
My experience w/ BFG was I had a card artifact on me less than 3 months after I bought it back in 2006. I thought "WTF? This is a brand new card and its doing that now?" Keep in mind this was my first PCI Express card on a newly built Core 2 machine, and I didn't have a backup PCI-E video card. So basically, I was dead in the water til I got a new card.
Like the fella below, after waiting for over an hour on hold to talk w/ someone in the RMA dept, and explain I had an artifacting card after only ~2 months of use, they agreed to send me a new video card, but not until AFTER I sent them the defective video card. However, they also stated it was going to take approx 7 to 10 business days for them to GET a new replacement card once mine arrived in house. I said "Say WHAT? You guys don't believe in FEDEX? Geez!" So I asked if they'd cross ship me a replacement card, provided I a) gave them a credit card number AND b) paid for the return shipping of my defective card, just so I wouldn't have to wait so long. And of course they said NO they could not do that. So I said ok, fine. I proceeded to RMA the defective card back to them, even paid like $8-10 bucks FedEx it back. However, the next day I waltzed into a local Best Buy and found a comparable video card on sale, except it was a PNY brand. About two weeks later, I did finally get the replacement card from BFG. But I never once used it b/c the PNY card I got as a replacement from Best Buy worked just fine, and still does to this day even.
Anyway, from that point forward I simply refused to ever buy any more BFG video cards. I use to think they were good cards, decent company. But that whole experience left me w/ a bad taste in my mouth, and that the company wouldn't bend over backwards to make a customer happy and get them up and running again as quickly as possible.
So I don't think it has that much to do w/ Nvidia or ATI. The way their RMA dept has treated me and others, it's no wonder they've failed and/or have gotten out of the graphics card business. Because I for one certainly won't ever buy a graphics card, power supply, or anything else from them. Simple as that. You make defective products and don't stand behind them, or your supposed "lifetime" warranties, and continue to f**k your customers over, and don't make an effort to try to make customers happy, well you ultimately lose customers as they did me in this case, and this ultimately translates into business dollars.
In my opinion, they made their own bed of thorns, so they can flat out belly up for all I care. Tit for tat.
Nuff said.