Tuesday, April 8th 2014
Newegg Extends Reach Into the United Kingdom and Australia
Newegg is building on its e-commerce leadership in the United States with a pilot program that makes a limited selection of its products available to customers in the United Kingdom and Australia. The move is an important first step in the company's international expansion plans. "We're extending the Newegg customer experience beyond North America, selectively addressing English-speaking countries overseas to begin that process," said Soren Mills, Chief Marketing Officer for Newegg North America. "This is an important step forward for our company and we're taking a very deliberate approach to our international growth."
Customers in the United Kingdom and Australia are now able to visit Newegg.com and purchase select products for shipment to their respective countries. Several thousand products are currently available in these new markets with the product line expanding dramatically throughout the year.
Scaling an e-commerce business to new international markets poses significant logistical challenges in the areas of order fulfillment, customer support, returns, regional product compatibility and country-specific regulations. To ensure a smooth expansion, Newegg plans to closely monitor all operational functions as it scales international product availability.
"We want to ensure our new international customers have the same great experience our customers in North America have come to expect. Although the initial selection of products available in the UK and Australia represents only a small subset of the Newegg catalog, we'll be greatly increasing the selection in the coming months," added Mills.
When visiting the Newegg homepage, customers in the United Kingdom and Australia select their appropriate country and currency from drop-down menus on Newegg.com. Clicking the 'Newegg Global' banner in the top left navigation menu allows them to view only the products that are available in their specified region.
International customers shopping a product sub-category select the 'Newegg Global Eligible' filter to view only those products that ship internationally. Eligible items are added to the Shopping Cart, where estimated tax, duty and shipping charges are displayed prior to the customer entering billing information and completing the order.
Customers in the United Kingdom and Australia are now able to visit Newegg.com and purchase select products for shipment to their respective countries. Several thousand products are currently available in these new markets with the product line expanding dramatically throughout the year.
Scaling an e-commerce business to new international markets poses significant logistical challenges in the areas of order fulfillment, customer support, returns, regional product compatibility and country-specific regulations. To ensure a smooth expansion, Newegg plans to closely monitor all operational functions as it scales international product availability.
"We want to ensure our new international customers have the same great experience our customers in North America have come to expect. Although the initial selection of products available in the UK and Australia represents only a small subset of the Newegg catalog, we'll be greatly increasing the selection in the coming months," added Mills.
When visiting the Newegg homepage, customers in the United Kingdom and Australia select their appropriate country and currency from drop-down menus on Newegg.com. Clicking the 'Newegg Global' banner in the top left navigation menu allows them to view only the products that are available in their specified region.
International customers shopping a product sub-category select the 'Newegg Global Eligible' filter to view only those products that ship internationally. Eligible items are added to the Shopping Cart, where estimated tax, duty and shipping charges are displayed prior to the customer entering billing information and completing the order.
17 Comments on Newegg Extends Reach Into the United Kingdom and Australia
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*cries tears of joy*
Here's to hoping they have a chance in hell to compete in the UK market, and can offer reasonable prices. We already have a number of places that do free shipping.
exp pccg xfx 280x dd $329 www.pccasegear.com/index.php?main_page=product_info&products_id=25553&zenid=67b3486eb84f0476e004f73dab201d01
newegg xfx 280 non x dd $320 www.newegg.com/Product/Product.aspx?Item=N82E16814150705
edit: xfx 280x dd $342 www.newegg.com/Product/Product.aspx?Item=N82E16814150678
But still good to have somewhere else to get a good buy , they probably will have some things cheaper now and then
Plus it's always good to support the local
Wow there express shipping prices are through the roof , also looks like there shipping from OS so any returns are going to cost more in postage
i wouldnt be surprised if dave (amd gpu hardware) has said the same (wow, user ID number 1)
but aside from that, it's not good guy newegg, they are the ones raising the prices from the miners or after the thailand floods
at least they're not douchebag tigerdirect, automatic price hike on every product with the nerve to claim 'on sale' at just over MSRP
ncix has some decent sales at times... regular prices are merely ok, probably my first choice, especially since canadacomputers is also jacking up prices like TD & futureshop now that they're so popular
(knows what country you're in lolwut? the most basic ip check does that...)
A bit Cheaper now due to higher $AUD
Hopefully pricing will level out for you guys. NewEgg is a great site, and one of the better ones to find products.
And as someone who has been asking and hoping for Newegg to come to the UK for years, all I can say is...meh -- I honestly can't see the point of this announcement.
Newegg don't seem to be competitive in the US or Canada as it is, so them shipping to the UK seems pretty pointless to me. Why would us Brits, want to pay Newegg to ship their overpriced items to the UK (since rebates and discounts won't exist for us) plus international shipping and the enormous import tax, after which it will end up more expensive than buying it from a local "mum & pop" PC shop anyway? And what about warranty? Most components I've seen are region allocated and un-supported outside their regions -- so if I bought a GPU from Newegg in US, the warranty is not valid in the UK due to a US serial number. Also we have much better return laws in the UK -- an item breaks or doesn't work any time in the first year and we can return it for a full refund (no BS re-stocking fees) -- in the US, 30 days is all you get to test the item, after which warranty takes over.
If the big chiefs at Newegg are serious about coming to the UK/Europe, do it right: build/buy a warehouse in the UK, employ UK staff, get a decent selection of stock with competitive pricing and trade/pay tax like everyone else here. If you're not willing to do that, don't bother selling here. We have several dozens of small etailers here already and they have been pretty competitive in the past few years -- we don't need another giant like PC World here, selling overpriced tat components to those who don't know any better and wasting valuable shop/warehouse space. If you're going to trade here, do it right or don't bother -- our own retail PC-selling giants (like PC World/Currys/Comet) were the ones that made way for all the small PC etailers we now use, especially due to their management's stubbornness and stupidity (crap prices and awful after-sales service) and they have done nothing but lost tons of money as it is (PC World/Currys merged just to share their enormous debts), we don't need another one to join the club.