Wednesday, February 12th 2025
Burning Saga Continues, This Time it's an AMD Ryzen 7 9800X3D CPU
A new case of catastrophic CPU failure has emerged involving AMD's Ryzen 7 9800X3D processor, marking the latest in a series of reported incidents within the last few days involving high-performance GPUs and CPUs. The failure occurred during routine use when a system equipped with the 9800X3D and an ASRock Nova X870E motherboard suddenly shut down, resulting in visible thermal damage to both components. The incident is particularly noteworthy as the system operated under stock settings, with only AMD EXPO memory optimization enabled. The affected user, who has two decades of PC building experience, reported that the system had been operational for approximately 20 days before the failure, with no temperature anomalies recorded through HWMonitor during its operation.
The hardware was running the ASRock BIOS version 3.16. This case differs significantly from the previous AMD Ryzen 7 9800X3D failure, where user error during installation was identified as the primary cause, with the user force-installing the CPU in the socket. The timing of the failure—during a low-intensity workload of streaming video content—further complicates the investigation into root causes. While isolated cases of hardware failure are not uncommon in the PC component market, this case may be the first one caused entirely by the CPU/motherboard combination, not user error. The user also faces uncertainty regarding warranty coverage, as the CPU and motherboard were purchased separately from different retailers. We hope the warranty case goes well, and the user gets a replacement!
Sources:
Reddit, via VideoCardz
The hardware was running the ASRock BIOS version 3.16. This case differs significantly from the previous AMD Ryzen 7 9800X3D failure, where user error during installation was identified as the primary cause, with the user force-installing the CPU in the socket. The timing of the failure—during a low-intensity workload of streaming video content—further complicates the investigation into root causes. While isolated cases of hardware failure are not uncommon in the PC component market, this case may be the first one caused entirely by the CPU/motherboard combination, not user error. The user also faces uncertainty regarding warranty coverage, as the CPU and motherboard were purchased separately from different retailers. We hope the warranty case goes well, and the user gets a replacement!
43 Comments on Burning Saga Continues, This Time it's an AMD Ryzen 7 9800X3D CPU
Pinout
I’m sure the outraged people will be here any minute to extend this thread out to 10 pages or more, right? Right??
Lol.
200mhz offset with a 10x scalar was allowing my cpu to use ~1.38v with no negative or positive offset, which gets you close to nothing when most 9800x3d max out at around 5.4-5.5ghz under normal air/aio conditions.
It’s well within the realm of possibility that this was due to dumb settings imo. Considering the burnt pins supply voltage to the cores, very believable.
But sure make a reply post with zero context, zero evidence, very beneficial to the conversation…
Absolutely no need for it. You should not be running 1.38v for a heavy load.
Because PBO is totally “safe”.
It is not my fault that you do not know how to use PBO.
Lol
Now, talking about bad drivers, see how magically the horrible drivers of the current 50 series is barely mentioned.
I wonder why?
I know why, being sarcastic on my part.
Buh-bye
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Asus also destroyed AMD x3d cpus in the past in their mainboards. Let's stay on topic. It seems to be Asrock company. It seems to be asrock nova mainboard. It seems to be 9800x3d processor.If you suspect a bad dedicated graphic card or mainboard setting:
Mainboard and cpu restraints apply. The 9800X3d should also have a intetraged cpu graphics like my 7600x with the asus x670 mainboard. some processords do nto have cpu graphics, some mainboards can not route to mainboard ports the cpu graphics.
there is no need to "order a 4060" (most likely nvidia 4060 graphic card implied) to check if a mainboard can post with mainboard + cpu + single ram stick + usb keyboard + monitor cable + 1x monitor.
POST = power on self test ... first thing a mainboard/uefi/bios usually does. (i wrote htis to educate on how to test for ... my box won't post. post is important before you can use your most likely windows operating system)
if that works you can add more compoents and go on to find the issue. Or test with well known, tested good parts. 100% working parts - not suspecting working parts. e.g. it helps to have a duplicate computer where you can swap parts with to checki would also include the uefi - firmware version of the mainboard
i think after asus destroyed on "purpose" am5 processors some values were reduced or hidden behind other settings.