It's no secret that Microsoft's anti-piracy campaign, WGA (Windows Genuine Advantage), is a lot like strict gun laws: they make sure that only criminals have an easy time of things. While legitimate users are accused of piracy and have to re-activate Windows every time they upgrade their graphics card, pirated versions of Windows, completely cracked, lack all forms of WGA software. In light of this, Microsoft did a study of their WGA software. An analysis of the study results found a couple things that would make WGA much more trustworthy, easy to work with, and less frustrating. Microsoft has already repaired the WGA validation servers that caused such a fuss back in August, and is adding quite a few backup servers. Microsoft also added 24/7 technical support via phone and internet for anyone with a problem. In the future, Microsoft plans to unleash a "get genuine" campaign. If anyone discovers that their version of Windows is pirated, and wants to go legitimate, the "get genuine" software will give these people an easy way to get a legitimate copy of Windows installed and running.