Packaging and Accessories

HIFIMAN operates a web shop, and this sample shipped directly from the company, so we begin with the shipping packaging, since this is how paying customers would receive the Susvara Unveiled. The shipping box is larger and heavier than other recently reviewed HIFIMAN headphones, but that's because the Susvara Unveiled is one of very few HIFIMAN products to not have received a packaging overhaul to a more barebones cardboard box. That said, we still see HIFIMAN-branded tape and stickers all around, including one that specifically calls out the product inside. For something this expensive, I would like HIFIMAN to perhaps double-box with plain cardboard for a stealthier approach. Inside is the product box, which comes in a shaped-to-fit bubble wrap and foam sheets on all sides, for further protection from shipping hazards. I was also pleasantly surprised to see a personalized frequency response measurement for this very set! It's almost unheard of in the audio space and is a very nice touch from HIFIMAN for its new flagship. Details about how these measurements were taken would have been nice, as would have been a narrower Y-axis scale range, but I am nitpicking here.


HIFIMAN thankfully still uses a leather-wrapped product box for the Susvara and Susvara Unveiled, with the latter being named as much on the metal inlay badge we see on the front that also has the company logo and a product description. The wrapping is all black in color and is well stitched all around the box. A latch at the front keeps the contents in place during transit, although I noticed the top part was installed askew rather than parallel to the box—a small detail, but something that should be accounted for in a product that costs as much as the Susvara Unveiled. A sticker on the back confirms EU compliance, has the expected certification logos, and contact information for HIFIMAN. In the absence of a carry handle and also because it's inherently less durable than a more industrial-style hard case, this feels more of a storage box than one that you would necessarily transport the headphones in to various locations, if you were so inclined anyway. I suspect most Susvara Unveiled customers will never see this box used after taking the headphones out.


Opening the box, we are greeted to some paperwork in the form of a warranty card with the serial numbers for both drivers of this headphone, which is something that only HIFIMAN does to the best of my knowledge. It also lets you know that registering the headphones and following HIFIMAN on social media nets you an additional six months on warranty on top of the three years by default, which is about average for flagship headphones these days. There's a note on the brand's patented stealth magnets technology, which we will discuss later, and we also get a printed hardcover owner's guide (online copy here) in color and on high bond glossy paper which is nice to peruse through. There's also a HIFIMAN-branded soft fabric drawstring pouch to help store the headphones and keep them dust free, and a foam sheet helps separate all these accessories from the rest of the items for further protection. As seen above, HIFIMAN uses a soft cloth-wrapped foam piece with a cutout to hold the headphones. The section in the middle has a note alerting customers about the headphone cables located below.


At this point, I'd be usually done with this page and talking about the cables on the next one, but the Susvara Unveiled is different. You may well have noticed the dark tan drawstring pouches in the box earlier, and there are four such bags in total here. Two are smaller and host the so-called magnetic veils, which are metal covers in a silver color that are to be used to cover the ear cups of the Susvara Unveiled when not in use. The outer section has machined concentric circles whereas at the bottom is a beaded finish with a truncated HIFIMAN logo present. The inner side is white and very smooth, which helps when wiping off dust or other contaminants, before being placed on the headphones. HIFIMAN should probably have included a microfiber cloth here to keep these clean, but it's not the end of the world. There are two other, larger such bags around the ear cups of the headphones which you need to loosen and carefully remove from the Susvara Unveiled for a closer examination.