Friday, July 31st 2015
NVIDIA Recalls Select Shield Tablets over Fire Hazard
NVIDIA today announced a voluntary recall of its SHIELD 8-inch tablets that were sold between July 2014 and July 2015, which the company will replace. NVIDIA has determined that the battery in these tablets can overheat, posing a fire hazard. The recall does not affect any other NVIDIA products.
NVIDIA is asking customers to visit this page for information on how to obtain a replacement device. NVIDIA is also asking consumers to stop using the recalled tablet, except as needed to participate in the recall and back up data. Consumers will receive a replacement tablet after registering to participate in the recall. NVIDIA is coordinating with appropriate governmental agencies to ensure that the recall follows established industry practices.
NVIDIA is asking customers to visit this page for information on how to obtain a replacement device. NVIDIA is also asking consumers to stop using the recalled tablet, except as needed to participate in the recall and back up data. Consumers will receive a replacement tablet after registering to participate in the recall. NVIDIA is coordinating with appropriate governmental agencies to ensure that the recall follows established industry practices.
46 Comments on NVIDIA Recalls Select Shield Tablets over Fire Hazard
All joking aside, glad to hear that though I had not really heard much concerning shield issues but maybe I was not paying attention to the shield...
I think it's a good thing they stepped up but what makes me think is that it looks like it took some frigging time.
Regardless, I wonder if this was the cause of Shield Tablet shortage lately and not Nvidia discontinuing them for a newer model that will be announced at Gamescom.
You have to level up your battery an un-lock fire spell.
Qualcomm, Apple etc all aim toward a very specific power envelope/battery size/form factor, which nvidia clearly exceeds. Qualcomm has bashed nvidia's tegra designs for this very reasoning before. Not just for phones, but also tablets.
The Shield tablet has a relatively huge battery for it's size, yet also worse battery life (let alone comparatively) than many other options. Conclusion: It draws more power than most anything else in that form-factor.
I feel like somewhere within this story is a 'Hey nvidia...we told you so'.
LG confirms the Snapdragon 810 has battery problems
QC's 810 has high profile overheating and battery consumption issues...so much so, that it has effectively been shelved for the time being....while Apple has it's own recall issues.
Both QC and Apple have significantly larger R&D budgets than Nvidia, so what's their excuse?
i did my RMA and wait the confirmation :)
well the confirmation was fast ... tho ready to ship in 2 to 4 weeks, yay just before my holidays :laugh:
"Dear NVIDIA Tablet Customer,
Thank you for submitting a claim to replace your tablet. Your replacement will ship within the next 2-4 weeks.
Please follow the included instructions to replace or dispose of your old tablet.
Please make sure to back up your photos, video and data files, so that you may access them from your replacement tablet.
As a reminder, when you set up your new tablet, your old tablet will be deactivated and no longer function.
Please remove all accessories – cover, SIM card, SD card, etc. – before returning your old tablet.
Thank you for your loyalty and for participating in this recall effort.
Sincerely,
NVIDIA"
And when they do fail OMG they fail.
I am just glad only battery's that failed on me have been in RC cars hate to think how that shit feels on your lap when it goes off. although they are ten times worse in RC cars.
The worst (from an economic perspective) to date has to be Boeing's issues.