Monday, August 21st 2017

AMD Issues Official Statement on RX Vega 64 Pricing Woes

Update: Related to this story, feast your eyes on Newegg's deal of the day, with a reference, standard Sapphire RX Vega 64 for $689.99 with two "free" games. I don't think I've ever seen such a conturbated launch as this. Also, considering the scope and content of the article, I will be updating the tag for this piece as an Editorial.

There has been somewhat of an uproar in recent times regarding AMD's lack of clarity on pricing of their newly-launched Vega 64. While AMD themselves told reviewers and consumers that their RX Vega graphics cards would be available for $399 (Vega 56) and $499 (Vega 64), recent events have, at the very least, cast some doubts on Vega's supposedly clean-cut pricing. Some popular reviewers and YouTubers have even gone so far as to say they won't be accepting any more samples from AMD due to a perceived slight at the erroneous information provided by the company; when someone reviews and analyses a product based on a fixed price-point advanced by a company, and then that pricing seems to have turned out nothing more than smoke and mirrors... People's work is put out the window.

Now, AMD has come out to put rumors of false Vega pricing announcements to rest. Except the skeptic in me remains, well... skeptic. Here's what AMD has said: "Radeon RX Vega 64 demand continues to exceed expectations. AMD is working closely with its partners to address this demand. Our initial launch quantities included standalone Radeon RX Vega 64 at SEP of $499, Radeon RX Vega 64 Black Packs at SEP of $599, and Radeon RX Vega 64 Aqua Packs at SEP of $699. We are working with our partners to restock all SKUs of Radeon RX Vega 64 including the standalone cards and Gamer Packs over the next few weeks, and you should expect quantities of Vega to start arriving in the coming days."
Do you agree with me when I say that AMD isn't committing to a base $499 pricing for RX Vega 64? Expressions like "limited launch quantities included standalone Radeon RX Vega 64 at SEP of $499" don't really clear the air as to when (if) such pricing will be restocked. At best, AMD seems to only be saying that they'll restock some token offerings for their RX Vega graphics cards, if nothing else, simply looking to curb doubts on RX Vega's MSRP. Yes, it does start at $499 - but there is no true availability at that pricing, because AMD only restocks limited quantities at that pricing through (apparently) rebates and other offerings to retailers. And AMD left a crystal clear sentence of "we'll be restocking Vega SKUs at the announced $499 pricing" conspicuously absent.

The issue is that multiple retailers have come out, one way or another, to say that AMD have, in fact, issued changes to the RX Vega 64's retail pricing. OC UK's Andrew Gibson (Gibbo), the source we quoted in our first story that put forward some doubts on AMD's real RX Vega pricing intentions, gave KitGuru some clarifications on his initial claims on OC UK's forums: "Launch price was $499 with NO games for the Black card, as outlined to us by AMD as a launch only price. AMD allowed us to sell a set amount at this price, which was several hundred, clearly not enough as they were sold out in approximately 15 minutes. After this the regular price was $599 with FREE games for both the black and silver cards, $699 for the aqua card plus taxes." Another retailer, this time Norwegian komplett.no, also said that AMD's RX Vega 64 stock to be sold at MSRP $499 was limited to 275, as the company was "allowed to sell at a favorable price at launch. The RX Vega 64 version we had for sale was in a limited edition of this price and will unfortunately not be put up for sale again."

OcUK's Andrew Gibson went on to say that AMD's launch price of £449 "(...) is not possible, $499 is below what they cost us direct from the board partners by a large chunk of cash, AMD rebated us to hit $499 on a set amount of units. As such $599 is now the minimum." The retailer representative also went on to say that "Unfortunately AMD did not make the launch pricing plan clear at all to the press or the consumer, which has caused a lot of confusion, if we could sell cards at £449 and make money, they'd be at that price. If that was the case we probably would have sold around 5,000 units now at OcUK, whereas the reality is we've sold a little over 1000."

Over at Gamers Nexus, Steve Burke has voiced what sources inside the retailer family have been quietly putting out: that AMD did allow retailers to sell limited quantities of the RX Vega 64 SKU at $499 through time and quantity-limited rebates so as to allow retailers to sell part of their Vega 64 cards at AMD's announced pricing. AMD's Radeon Packs have apparently seen the highest alocation of Vega graphics cards on AMD's part, because this allows the company to recoup their losses at selling RX Vega 64 - and soon, RX Vega 56 - at their announced MSRP. It seems that AMD's BOM for their monolithic, 484 mm² dies and exotic HBM2 memory (as well as R&D expenses, naturally) have increased RX Vega's manufacturing cost to the point where (sources are claiming; take this with a grain of salt) AMD loses more than $100 on each RX Vega consumer card sold. Perhaps it's only a coincidence that Vega's retailer pricing increase covers both AMD's estimated manufacturing costs, as well as retailer's margins. Perhaps not. But there has been enough smoke dotting the aftermath of Vega's rise that it's likely there is fire.
Sources: IO Tech, via Videocardz, JayzTeoCents @ Twitter via Reddit user wickedplayer494, KitGuru, Tek.No, Gamers Nexus
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153 Comments on AMD Issues Official Statement on RX Vega 64 Pricing Woes

#101
ratirt
TheMailMan78Vega is why I left PC gaming and moved on to a console.
Yeah good point. Keep in min that consoles are using AMD stuff now so I guess it's Polaris or Vega(not likely since just out but on the other hand ......) that they utilize you tell me which one of these two is better. Besides console market is way bigger than PC market. I'm talking about gaming of course.
Posted on Reply
#102
medi01
bug1080 and 1070 didn't have any competition, why would you expect them to stick to MSRP? FE was Nvidia's way of telling resellers: this is what we think you can really charge. Still a crappy move, but nothing unexpected given the circumstances.
So your "MSRP is MSPR" comment in that context had some meaning, but quite elusive one.

Why would anyone even raise A point about price fixing when there IS competition, by your logic?
Posted on Reply
#103
medi01
EarthDog.the fact they lied to reviewers
Could you elaborate what the lie was please?
Posted on Reply
#104
EarthDog
Ive mentioned it multiple times already. Read my posts in this thread.
Posted on Reply
#105
DeathtoGnomes
medi01Could you elaborate what the lie was please?
go to youtube and search for linus tech tips- the recent Wan show. also jayztwocents did a video about it too.
Posted on Reply
#106
arbiter
medi01Could you elaborate what the lie was please?
The lie was MSRP was 399/499. Seems like that was a limited time rebated price that didn't stick and went up 100$. Reviewers wrote their reviews on that discounted price which ends up changing the conclusion of pretty much any review of the card since it changes where it sits performance/price wise vs cards it compete against.
Posted on Reply
#107
sweet
arbiterThe lie was MSRP was 399/499. Seems like that was a limited time rebated price that didn't stick and went up 100$. Reviewers wrote their reviews on that discounted price which ends up changing the conclusion of pretty much any review of the card since it changes where it sits performance/price wise vs cards it compete against.
Didn't any review of 1070/1080 draw their conclusion based on MSRP, that's almost non-existence at released?

AMD didn't lie about 399/499. An MSRP is not a random number that can be set casually.

The common conclusion now is that at that price the retailers have almost no margin. That's why the retailers are unhappy about it and are selling at much higher price.

If AMD had pulled an nVidia move and released only the silver card at $599, they would have avoided all these shits. But at least they are offering some $499, so I don't understand why ppl are pointing at AMD. It's not like you are buying the cards directly from AMD anyway.
Posted on Reply
#108
EarthDog
arbiterThe lie was MSRP was 399/499. Seems like that was a limited time rebated price that didn't stick and went up 100$. Reviewers wrote their reviews on that discounted price which ends up changing the conclusion of pretty much any review of the card since it changes where it sits performance/price wise vs cards it compete against.
Reviewers werent told it was a limited time/stock offer. AMD didnt leave any meat on the bone for retailers... nor stock.
Posted on Reply
#109
bug
sweetDidn't any review of 1070/1080 draw their conclusion based on MSRP, that's almost non-existence at released?
That was very different. Everybody knows there's a markup around launch and that was exactly what we saw back then.
In this case, the claim was AMD knowingly lowered the MSRP (presumably to "trick" reviewers into touting a better price:performance), but intended to raise MSRP once the initial batch was sold out. AMD has stepped in since than and clarified that was never the intention. Case closed, let's put this to rest now.

Edit: Unless you like the Streisand effect.
Posted on Reply
#110
TheMailMan78
Big Member
bugThat was very different. Everybody knows there's a markup around launch and that was exactly what we saw back then.
In this case, the claim was AMD knowingly lowered the MSRP (presumably to "trick" reviewers into touting a better price:performance), but intended to raise MSRP once the initial batch was sold out. AMD has stepped in since than and clarified that was never the intention. Case closed, let's put this to rest now.

Edit: Unless you like the Streisand effect.
What was said/intended and what they did are two very different things. Its like saying Hitler disliked some books and thought we might be better without reading them. Instead......

Posted on Reply
#111
Xzibit
bugThat was very different. Everybody knows there's a markup around launch and that was exactly what we saw back then.
In this case, the claim was AMD knowingly lowered the MSRP (presumably to "trick" reviewers into touting a better price:performance), but intended to raise MSRP once the initial batch was sold out. AMD has stepped in since than and clarified that was never the intention. Case closed, let's put this to rest now.

Edit: Unless you like the Streisand effect.
We did ?

Nvidia at the time announced two prices. A FE and a MSRP. Was the MSRP even available at launch. Take a guess. NO. It was up-to the AIBs if they wanted to make it available and at what quantities. How many reviewers even benchmarked one of the MSRP cards when they became available? Havent found one in the TPU review database. Most reviewers reference the MSRP price pointing to it instead of the FE price of the card they actually reviewed.
Posted on Reply
#112
EarthDog
So, that is the REVIEWERS fault, not NVIDIA misleading anyone.

What would that have to do with this where essentially, reviewers were duped??? They were told a price, but were not told it was only for a limited availability.

Also, FE price was for reference cards (now called FE), while the second price was for AIB cards. I really cant find the association between those two situations...
Posted on Reply
#113
Xzibit
EarthDogSo, that is the REVIEWERS fault, not NVIDIA misleading anyone.

What would that have to do with this where essentially, reviewers were duped???
How exactly where they duped ?
Posted on Reply
#114
EarthDog
XzibitHow exactly where they duped ?
As i said, we were told the price was X. We were not told that price was a temporary launch price with limited availability...this skewed review results based off a false/temporary pricing model.

(Also edited that post a bit, note...)
Posted on Reply
#115
Xzibit
EarthDogAs i said, we were told the price was X. We were not told that price was a temporary launch price with limited availability...

(Also edited that post a bit, note...)
Maybe we are hearing two different things

I heard it as a single card and two packs. Nothing stopping a distro or retailer to shift stock from the lower price one to a higher one just to do what they do and say stock on the low one has run out look at what Newegg did with the 64 and bundles.

Aside from rumors has there been official word on it?
Posted on Reply
#116
EarthDog
There were two packs so to clarify, X and X+100.

This isn't at the distro level, at least the out of the gate statements. Not ONE review mentions it was a temporary launch price, because we were not told such. AMD has said that was a launch price. They have also said they would be restocking that queue, however, I doubt it. NOW is where you get a lot of distro/retail price hikes, but not out of the gate... which skewed perception on the card in reviews. ;)

Official word on what?
Posted on Reply
#117
Xzibit
EarthDogThere were two packs so to clarify, X and X+100.

This isn't at the distro level, at least the out of the gate statements. Not ONE review mentions it was a temporary launch price, because we were not told such. AMD has said that was a launch price. They have also said they would be restocking that queue, however, I doubt it. NOW is where you get a lot of distro/retail price hikes. ;)
Has that been established ?

Because you have AMD saying this..
AMDis our full intention of where we would suggest the product be priced. Not just for launch, but ongoing.
Posted on Reply
#118
Vya Domus
EarthDogSo, that is the REVIEWERS fault, not NVIDIA misleading anyone
This doesn't bode well at all.

From this I gather that the same reviewers that are now up in arms have proven to be incapable of doing their job properly in the past.

So at this point what are we even talking about anymore ? Reviewers and their incompetence or shady marketing tactics used by companies ? Because either way it looks like no one can be trusted.
Posted on Reply
#119
EarthDog
XzibitHas that been established ?

Because you have AMD saying this..
[insert name of company here] says a lot of things. Its clear (as mud) when you put the re/etailers statements and Steve Burke's together. Perhaps I am reading between the lines, but the fact that they have little margins, offered etailers rebates that they seemingly are not offering anymore to those stores, then puts the 'bad guy' name on the etailer raising their prices... which, they now HAVE TO DO, according to them, to make anything off it.
Vya DomusThis doesn't bode well at all.

From this I gather that the same reviewers that are now up in arms have proven to be incapable of doing their job properly in the past.

So at this point what are we even talking about anymore ? Reviewers and their incompetence or shady marketing tactics used by companies ? Because either way it looks like no one can be trusted.
Incapable of doing their job? Are you kidding me? What more could have been done from a reviewer? We get a price(s) and we write about said object with that price. Should we have asked, "hey are you suuuuuuuuure, this price isn't just based off a limited quantity of cards and seemingly only possible due to the limited rebates you offered stores?" That has never been done before. Not even sure how you ask that without getting cut off, LOL! :)
Posted on Reply
#120
Xzibit
EarthDog[insert name of company here] says a lot of things. Its clear (as mud) when you put the re/etailers statements and Steve Burke's together. Perhaps I am reading between the lines, but the fact that they have little margins, offered etailers rebates that they seemingly are not offering anymore to those stores, then puts the 'bad guy' name on the etailer raising their prices... which, they now HAVE TO DO, according to them, to make anything off it.
Then that's the retailers fault if they are complaining about margins. No ones forcing them to carry it or not. For all we know the retailers complaining about the price might be due to their local distros adjusting to market.
Posted on Reply
#121
EarthDog
XzibitThen that's the retailers fault if they are complaining about margins. No ones forcing them to carry it or not. For all we know the retailers complaining about the price might be due to their local distros adjusting to market.
But it wasn't initially...

AMD has said the rebates are in limited quantities. This piece of information, reviewers were not told.

It would have been easy to add a part in there saying 'get it while its hot as this price is limited to launch time and a set quantity'. Sadly, we sit here today, currently without anything close to MSRP. Between the rebates of a untold to reviewers - limited supply, a lack of available profits, and the stores NOW raising the price to compensate, the whole landscape is jacked up. While it is the store's choice to carry it or not, AMD not leaving squat on the bone, only after this "limited supply of rebates" leaves a sour taste in my mouth.

Really, I have no idea what to believe. I have never seen a pricing structure like this, and my mind leads to dubious activities to deceive. Be it intentional or not, it is confusing at best and out right lies at worst.
Posted on Reply
#122
Vya Domus
EarthDogIncapable of doing their job? Are you kidding me?
I am sorry but you said it yourself , that in the case of Nvidia's pricing scheme reviewers failed to properly quote prices.

They had 2 prices and SKUs about which they have been informed from day one. Failing to properly convey that through their reviews counts as incompetence in my book.

I know you as a level-headed guy but this time around it looks like you are trying to find excuses for the crap that Nvidia has done. I urge you take a better look and realize that what they did is on the same level as to what AMD has supposedly done now.
Posted on Reply
#123
Xzibit
EarthDogBut it wasn't initially...

AMD has said the rebates are in limited quantities. This piece of information, reviewers were not told.

It would have been easy to add a part in there saying 'get it while its hot as this price is limited to launch time and a set quantity'. Sadly, we sit here today, currently without anything close to MSRP. Between the rebates of a untold to reviewers - limited supply, a lack of available profits, and the stores NOW raising the price to compensate, the whole landscape is jacked up. While it is the store's choice to carry it or not, AMD not leaving squat on the bone, only after this "limited supply of rebates" leaves a sour taste in my mouth.

Really, I have no idea what to believe. I have never seen a pricing structure like this, and my mind leads to dubious activities to deceive. Be it intentional or not, it is confusing at best and out right lies at worst.
I like avoiding rumors.
PCGamersNThey gave us a set quantity to sell at this launch price which was several hundred and limited to 1pc per customer. We expected it to last several hours, maybe even a day, unfortunately it lasted around 20 minutes.
Mind you if you read his post, He contradicts himself several times. Has anyone asked, Gibbo who he meant by "They"
PCGamersNWe've spoken to AMD UK and they've told us they know nothing about any launch rebates
Posted on Reply
#124
EarthDog
Vya DomusI am sorry but you said it yourself , that in the case of Nvidia's pricing scheme reviewers failed to properly quote prices.

They had 2 prices and SKUs about which they have been informed from day one. Failing to properly convey that through their reviews counts as incompetence in my book.

I know you as a level-headed guy but this time around it looks like you are trying to find excuses for the crap that Nvidia has done. I urge you take a better look and realize that what they did is on the same level as to what AMD has supposedly done now.
I didn't say, nor allude to ANYTHING like that about NVIDIA. I springboarded my NVIDIA comment after Xzibit's...
XzibitNvidia at the time announced two prices. A FE and a MSRP. Was the MSRP even available at launch. Take a guess. NO. It was up-to the AIBs if they wanted to make it available and at what quantities. How many reviewers even benchmarked one of the MSRP cards when they became available?
To be frank, that doesn't even make sense what he said. AIB cards and FE cards from NVIDIA were available at launch IIRC. But pricing was CLEARLY posted on reviews of the FE and AIB cards (MSRP, as he used it, was not correct). They are two distinct cards at two different prices. The head scratching part was the FE's MSRP was more expensive than AIB's MSRP. People knew darn well though prices would rise and fall because of supply and demand. The other big difference here is NVIDIA was clear as day in setting up MSRP for FE and AIB cards. AMD gave prices, but failed to mention it was only a launch price with limited quantities. Stores didn't complain about rebates getting their profit margins, etc.....

Again, NVIDIA has NOTHING TO DO WITH THIS SITUATION. Please leave the straw man arguments at the door as it is NOT relevant. Nobody is turning a blind eye to the things NVIDIA has done in the past (you said that DAYS ago and was already addressed.. why are you deflecting, AGAIN?!!), but it really has nothing to do with NVIDIA. NOTHING. :)
XzibitI like avoiding rumors.
So do I...
RaevenlordOcUK's Andrew Gibson went on to say that AMD's launch price of £449 "(...) is not possible, $499 is below what they cost us direct from the board partners by a large chunk of cash, AMD rebated us to hit $499 on a set amount of units. As such $599 is now the minimum." The retailer representative also went on to say that "Unfortunately AMD did not make the launch pricing plan clear at all to the press or the consumer, which has caused a lot of confusion, if we could sell cards at £449 and make money, they'd be at that price. If that was the case we probably would have sold around 5,000 units now at OcUK, whereas the reality is we've sold a little over 1000."
Where is the truth guys??????? Somewhere between my take and yours!!! :)
Posted on Reply
#125
Xzibit
EarthDogSo do I...
RaevenlordOcUK's Andrew Gibson went on to say that AMD's launch price of £449 "(...) is not possible, $499 is below what they cost us direct from the board partners by a large chunk of cash, AMD rebated us to hit $499 on a set amount of units. As such $599 is now the minimum." The retailer representative also went on to say that "Unfortunately AMD did not make the launch pricing plan clear at all to the press or the consumer, which has caused a lot of confusion, if we could sell cards at £449 and make money, they'd be at that price. If that was the case we probably would have sold around 5,000 units now at OcUK, whereas the reality is we've sold a little over 1000."
Your reading into it and that can be a problem

AIB over charged.
AMD rebated
OCUK now wants rebates FOREVER!!!

Has anyone outside of OCUK said anything similar?
Posted on Reply
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