Wednesday, July 21st 2021

New World (Closed Beta), an MMO, Found Bricking GeForce RTX 3090 Graphics Cards

A closed beta of "New World," an MMO in development by Amazon Game Studios, is found damaging NVIDIA GeForce RTX 3090 graphics cards. Apparently the game causes a catastrophic failure of RTX 3090 graphics cards, even before it begins rendering the scene. "I just bricked a 3090 in the main menu after setting my graphics quality to medium and hitting save," wrote one user on Reddit.

Amazon in a statement on Wednesday, said that it has received two reports from RTX 3090 users on high GPU usage when playing the game, "consistent with playing a graphically rich game." It is said to be working on a patch that addresses the issue, but in the meantime, urged users to dial down their graphics settings. EVGA has come out with a statement of its own, saying that its RTX 3090 graphics cards getting bricked for playing the game would be "completely under warranty."
Source: greyzone78 (Reddit)
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98 Comments on New World (Closed Beta), an MMO, Found Bricking GeForce RTX 3090 Graphics Cards

#26
Ravenas
agatong55What close beta are you playing that bricks a GPU?
None. I don't play games in beta. :toast:
Posted on Reply
#27
Aquinus
Resident Wat-man
MusselsNv has a history of using shunts
delshayI'm almost 100% sure a MOSFET has gone.
Maybe it's both? If the shunt is triggered, wouldn't it flow current down a low resistance path to ground resulting in really high instantaneous current before the VRMs actually turn off? I could see that frying a MOSFET that's already running hot.
Posted on Reply
#29
Aquinus
Resident Wat-man
Auer
  1. Issue is not widespread.
  2. There is an issue in some very select cases.
  3. They patched the game because they identified a possible cause (which does have to do with how the game behaves.)
That sounds like a really fancy way of saying that they did have a bug where the menu screen basically runs your GPU full tilt, but that most GPUs don't explode when it does that. Sounds like a combination of shoddy hardware and a buggy game.
Posted on Reply
#31
efikkan
AquinusThat sounds like a really fancy way of saying that they did have a bug where the menu screen basically runs your GPU full tilt, but that most GPUs don't explode when it does that. Sounds like a combination of shoddy hardware and a buggy game.
Or they added it just to put an end to the massive negative PR where people blamed the game for running at a high FPS.
Just looking at the ridiculous video from JayzTwoCents where he suggests games need to regulate power, shows how easily misinformation spreads. Games don't have to regulate power or avoid overloading the hardware, this is not how games work. Games just do API calls, and it's up to the driver and graphics card to handle the workload. Doing too many API calls or the wrong ones should never damage hardware.
No matter how "buggy" a game may be, it's not at fault for ruining hardware.

And don't forget that hardware also fail randomly, so we need to have much more data to see a correlation.
Posted on Reply
#32
bug
efikkanOr they added it just to put an end to the massive negative PR where people blamed the game for running at a high FPS.
Just looking at the ridiculous video from JayzTwoCents where he suggests games need to regulate power, shows how easily misinformation spreads. Games don't have to regulate power or avoid overloading the hardware, this is not how games work. Games just do API calls, and it's up to the driver and graphics card to handle the workload. Doing too many API calls or the wrong ones should never damage hardware.
No matter how "buggy" a game may be, it's not at fault for ruining hardware.

And don't forget that hardware also fail randomly, so we need to have much more data to see a correlation.
I kinda agree with you, but there's no way a game menu running at 1,000fps is not a bug. There is little drivers can do to curb that waste.
Other than that, yes, a video card should not die from running a game any more than a CPU/mobo dies from running Prime95 or OCCT.
Posted on Reply
#33
Easy Rhino
Linux Advocate
AquinusThat sounds like a really fancy way of saying that they did have a bug where the menu screen basically runs your GPU full tilt, but that most GPUs don't explode when it does that. Sounds like a combination of shoddy hardware and a buggy game.
Exactly. They game makes standard API calls, like the one that causes a full load to your gpu :laugh:
Posted on Reply
#34
efikkan
bugI kinda agree with you, but there's no way a game menu running at 1,000fps is not a bug.
No, you're wrong.
Unless you have e.g. V-sync enabled, it should run as fast as possible.
bugThere is little drivers can do to curb that waste.
The drivers are in full control over this, and can time it far more accurate than any game engine can. They can delay the execution of a queue to regulate frame rate, that's how V-sync works.
Posted on Reply
#35
64K
That's an awfully expensive brick.
Posted on Reply
#36
bug
efikkanNo, you're wrong.
Unless you have e.g. V-sync enabled, it should run as fast as possible.


The drivers are in full control over this, and can time it far more accurate than any game engine can. They can delay the execution of a queue to regulate frame rate, that's how V-sync works.
You seem to have missed that I was talking specifically about the game menu.
Posted on Reply
#37
efikkan
bugYou seem to have missed that I was talking specifically about the game menu.
Nope, I didn't miss it. :)
Normal practice for a rendering engine is to submit queues as fast as the driver lets it (through API calls).
Limiting frame rate on the rendering engine side in a menu is abnormal, and attempts to time it will probably lead to very variable frame rate and a unresponsive user experience.
Posted on Reply
#38
darakian
What a brilliant way to increase gpu sales /s
Posted on Reply
#39
Vayra86
The Borderlands (2) game menu also runs at silly FPS. I very much remember the excessive coil whine there.
Posted on Reply
#40
InVasMani
MusselsVsync on = all safe
Shouldn't it be safe regardless with GPU limits all cards have baked in place? This to me just sounds like Nvidia might've pushed the wattage on RTX 3090 too aggressively and exactly what I was leery skepitcal about when it was announced. This will come back to cost and haunt Nvidia dearly if that is in fact the case possibly with a class action lawsuit. Imagine if some of these start catching fire because Nvidia tried to win the "performance" crown at all costs. Who knows, but I'm sure we'll know more in the coming weeks. There is a chance this is just some isolated incidents and it also could be tied more specifically to AIB cards that pushed things further than reference so Nvidia might be in the clear.
Posted on Reply
#41
W1zzard
bugI kinda agree with you, but there's no way a game menu running at 1,000fps is not a bug.
This is very common actually
Posted on Reply
#42
spnidel
demanding graphics kill cards with questionable VRM designs
wooow, it must be the game
Posted on Reply
#43
zlobby
It's one of the most played game now according to Steam stats.
Posted on Reply
#44
InVasMani
W1zzardThis is very common actually


You broke my RTX 3090... :rolleyes: ok it's a GTX980, but going by the performance disparity it should be dead at 284% effective speed lower...I ran it for a good 10 seconds...also this is the best CPU game benchmark I can think of off hand.
Posted on Reply
#45
DecanFrost
dicktracyIt’s mostly evga cards that’s dying due to insane stock voltage at full load. Avoid evga cards!
Agreed, I got evga once and it had the worst coil whine I had to return it.
Posted on Reply
#46
InVasMani
My Palet 8800GT had terrible coil whine I just took some nail polish acrylic and coated them with it if I recall and fixed the issue. It was a bit of a hack trick, but works well enough in practice.
Posted on Reply
#47
metalfiber
To many threads for this topic but to make sure the joy gets spread everywhere :rolleyes: ...

Posted on Reply
#48
R-T-B
RavenasPeople pay $60 to get into closed beta, and then gripe about closed beta things.
Do closed betas usually wreck your PC physically?
Posted on Reply
#49
Caring1
metalfiberTo many threads for this topic but to make sure the joy gets spread everywhere :rolleyes: ...

No Jay, it's how the drivers handle the game.
Posted on Reply
#50
InVasMani
R-T-BDo closed betas usually wreck your PC physically?
Did the game wreck the PC or was the underlying hardware faulty in the first place and the game exposed it!!? Frankly if the game did manage to brick the hardware that is a problem itself that the hardware needs to do better to prevent. A game itself shouldn't even be possible to brick the hardware and if it can that's something GPU makers need to rethink and prevent in hardware. I mean I've seen people test CPU's w/o heatsinks on briefly and not fry them if a GPU is frying from a game menu with fans and heatsink attached that's a huge design error of the hardware. Even if the the GPU fan fails it shouldn't outright fry the GPU should throttle to prevent damage.

I can fully understand overclocking software physically altering settings bricking the hardware by pushing it too hard and something breaking, but software operating like normal just trying to render graphics shouldn't be a causing a GPU failure as a rule of thumb. This scenario that allegedly is breaking the GPU sounds more probably to cause a catastrophic CPU failure as well if anything at 9000FPS that poor CPU is getting a workout.

Just to reiterate unless the game overclocked the GPU in some way I have strong doubts that the game caused the hardware to fail rather than the hardware failing because it was over stressed from being pushed too hard while being near the breaking point in the first place.
Posted on Reply
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