Wednesday, July 21st 2021
New World (Closed Beta), an MMO, Found Bricking GeForce RTX 3090 Graphics Cards
A closed beta of "New World," an MMO in development by Amazon Game Studios, is found damaging NVIDIA GeForce RTX 3090 graphics cards. Apparently the game causes a catastrophic failure of RTX 3090 graphics cards, even before it begins rendering the scene. "I just bricked a 3090 in the main menu after setting my graphics quality to medium and hitting save," wrote one user on Reddit.
Amazon in a statement on Wednesday, said that it has received two reports from RTX 3090 users on high GPU usage when playing the game, "consistent with playing a graphically rich game." It is said to be working on a patch that addresses the issue, but in the meantime, urged users to dial down their graphics settings. EVGA has come out with a statement of its own, saying that its RTX 3090 graphics cards getting bricked for playing the game would be "completely under warranty."
Source:
greyzone78 (Reddit)
Amazon in a statement on Wednesday, said that it has received two reports from RTX 3090 users on high GPU usage when playing the game, "consistent with playing a graphically rich game." It is said to be working on a patch that addresses the issue, but in the meantime, urged users to dial down their graphics settings. EVGA has come out with a statement of its own, saying that its RTX 3090 graphics cards getting bricked for playing the game would be "completely under warranty."
98 Comments on New World (Closed Beta), an MMO, Found Bricking GeForce RTX 3090 Graphics Cards
EVGA might not offer any insight either. (or any other boardpartner for that matter)
Some hardware: poof cause people had hidden issues in the systems
people: DeLiBerAtE MUUUUUrrrrDeeeeerrrr!
Look for these type of things. They blow out when the current of card exceeds what they are designed for.
While it is theoretically possible that a game can trigger a bug in firmware or hardware which leads to damaged hardware, but this is extremely rare.
It is far more likely that either many of these cards have been overclocked or that some cards may have weak VRM designs, and for that reason be close to a breaking point. I would like to see the statistics of how many of these cards have been overclocked, even in the Reddit thread quite few of them have modified BIOSes. People tend to be quite superstitious when it comes to finding causes without sufficient evidence, easily blaming the last thing they changed on the machine.
Also remember that with hundreds of thousands of players, we should expect a few cards to die daily, so we need to separate the actual "problem" from the background noise.
I do find it interesting that so many of the repored cases are the same model; EVGA RTX 3090 FTW3. Who knows, there could be a couple bad batches of these.
on computerbase they say it could be a special fan controller on the evga cards.
that video shows how nuts an unleashed 3090 can get tho
MSI: 99-100% power usage ~370W
EVGA: 119% 410W (Gah, 530W with the unlocked BIOS)
I can see this being whats happening, chewing too much power and burning cables/GPU parts
Also, Jay spotted the issue got worse at 4K... so did EVGA assign more power to the VRAM and its going over the internal limits as more VRAM is used? What did they change to over-ride Nvidias VBIOS limits?
Is this also people who flashed unlocked BIOSes to their cards, and are covering it up to claim warranty?
I could be wrong of course, but ppl put their high end EVGA GPU's thru all kinds of stuff with mostly EVGA's blessing.
Just because the card can theoretically handle it, doesnt mean the PSU and cables arent gunna have a seizure and send out of spec voltages in
But here we are, and EVGA is already doing RMA's, like they always have done.
And Amazon patched a problem they didnt have. So maybe it's all over and done with.
What he is showcasing is a card with an abnormal behavior. Regardless of this being caused by faulty sensors or an actual higher power draw, it's still a hardware defect. If it's the latter (which is most likely), it may cause damage over time, and lead to hardware failure at some point.
Games don't manage power, this is managed by the GPU itself. No game is to blame here.
Depends on which vbios you altered
ftw3 usually has dual vbios and only the oc vbios are you allowed to play with.
Normal vbios can only be flashed with evga updates.
The point is that a GPU should be able to handle 100% load conditions safely regardless of how that situation arises. The bottom line is that shoddy hardware run full tilt is going to experience issues regardless of if that load is from Furmark, a game menu, or regular gameplay.
As for why some games cause this, certain parts of the GPU are stressed differently depending the the case. A game menu is rendering a lot of frames and relatively few triangles/polygons. It's pushing a ton of pixels.
The statement “some games” is now extending this problem which has only been widespread reported for this single closed beta game.
Power management is done in hardware, and isn't even aware of the game. No one has proven any kind of correlation or causation yet, people are just jumping to conclusions.
It's not even possible for a game to cause damage by itself. The game only executes generic DX/OpenGL/Vulkan API calls to the driver.
A game can only cause indirect damage, but only if there is an underlying hardware defect, which is extremely rare.
It's far more likely that some cards have a defect where they break after some time with load, it happens all the time, but now a game is blamed just because a few cards broke with an alpha/beta version.