Wednesday, July 28th 2021
Facebook Pauses Sales of Oculus Quest 2 Over Skin Irritation
Facebook has recently announced they have paused global sales of the Oculus Quest 2 while they work to include a silicon cover to supplement the original foam face pad. The original foam cover caused skin irritation for select users so Facebook has launched a voluntary recall of the cover in the US and Canada while they work to ensure that all new products will ship with the updated silicon cover. Facebook has received 5,716 reports of skin irritation where 45 cases required medical attention from 4.2 million units shipped in the US and Canada. Facebook will also introduce a new 128 GB model when the Oculus Quest 2 resumes sales on August 24th which will replace the original 64 GB model at the same 300 USD price.
Source:
Oculus
26 Comments on Facebook Pauses Sales of Oculus Quest 2 Over Skin Irritation
Anyone with a Quest 2 can apply to get a free silicone mask/cover from facebook, regardless of if their unit has problems or not.
Which anyone who just uses the foam with no cover really should do. www.oculus.com/quest-2/removable-facial-interface-alert/
(If for no other reason than to cost facebook a couple extra cents.)
I really hope that facebook bumbling around with this will make it so that including covers become standard for XR/VR headsets going forwards.
It's so dumb how the standard up until now has been the foam mask, which is ridiculously unhygienic. Especially considering how cheap it would be to just include a silicone cover with the units in the first place.
Skin irritation after 24 hours constant use lol okay kids will be kids
Initially, I didn't had any skin irritation when doing long sessions (1h+).
Then i started playing Thrill of the fight, (an intense boxing game). Well after 2-3 sessions where the foam was soaking wet, i started to get skin irritation each time I would use the headset even if i tried to sanitize it. So i just bought a silicon cover for the foam and since then no issue. It stay in place better, it's easier to clean and it cost me 10$
But i won't complain if Oculus send me a new one !
I am still very satisfied of the device, it's one of the rare device that the spec improved after release. (120hz, Link over WIFI, etc.). As for being to be with Facebook, except the fact that they ask you to connect to facebook messenger, there isn't really a big deal there.
Yeah I don't do facebook so I'd never buy anything connected to them or ms for that matter.
My Earpads from my headphone are velour as well, and i wash those every 6 weeks or so.
Wow I'd think cleaning every week would be best if you use them daily.
But that 128GB model at same price is nice if folks play standalone Quest titles. TBH Airlink is so good now there is little reason for folks with a good gaming PC to play standalone Quest2
Improper use is the issue and idiots will blame anyone but themselves.
Free cover for all owners, selling a new easily identified model (more storage) with the fix included at the same price
People make such a big deal that it needs a login, like every game service doesnt need that already... just dont attach it to your personal account and details and its a non issue
. I also only do velour pad headphones I absolutely HATE pleather/PV/PU
People not doing the right thing is the cause, much like the reported rashes from face masks, it's because of hygiene, not the mask, or the headset.
So no, personal hygiene is very unlikely to be the problem with these Oculus headsets. It is far more likely to be a formulation problem with the cushion material.
Clearly not tested lol
Like i'm allergic to a whole bunch of fruit (and i mean a LOT of them), so i'm allergic to anything with aloe vera... so one product largely considered beneficial to many for skin products is a huge nope to me (and presumably a decent amount of others globally)