Thursday, October 25th 2007
![Seagate](https://tpucdn.com/images/news/seagate-v1738672025795.png)
Seagate to Refund 5% of Hard Drive Prices
Following false advertising by Seagate with regards to hard drive capacities, overstating capacities by 7% due to the differences between a gigabyte and a giga binary byte (both of which are commonly abbreviated to 'GB'), the company is now required to reimburse customers with either a 5% cash benefit for drives purchased between 22nd March 2001 and 1st January 2006 or a software benefit in the form of a free copy of Seagate Software Suite for drives purchased between 22nd March 2001 and 26th September 2007. To get the cash benefit customers must visit the settlement website and fill out the mail-in form, and to receive the software benefit customers must fill in an online form. This offer is only applicable to hard drives purchased as a discrete unit and not hard drives in pre-built computers.
Source:
DailyTech
38 Comments on Seagate to Refund 5% of Hard Drive Prices
I can download that for free on their website......So they are finally going to stop saying 500 gigs when we all know that it won't be?
They are actually reporting the correct amount space available on the disk using the prefix terminology that everyone uses.
A "Kilo" by definition is "times 1000" or " times 10 to the power of 3". (ie. 1 Kilgram = 1000 grams). Thus a "Giga" is "times 10 to the power of 9".
If you are going to use the term "Kilo by definition, then the notion that 1 Kilobyte = 1024 bytes is technically wrong (as it stems from powers of 2 which the "Kilo" and other notations are not technically defined as, although regularly used).
So 1024 bytes is actually a Kilobyte plus 24 bytes.
An 80GB hard drive technically is "80 X 10 to the power of 9", or 80,000,000,000 bytes.
However, the OS uses the notaion that 1GB = 1024 Mytes, therefore is reporting something less that the actual 80GB (usually something like 74.5GB).
Anyway, I really think Seagate felt it would be cheaper to just settle the dispute and give away some software or a 5% refund.
btw, can some one post the link in where to dl the suite?
Hopefully $250M is enough to get Seagate and others talking with Microsoft, etc...
Seagate says you're getting 80GB knowing full well that what they're telling you is in decimal and what the OS uses is binary.
Is it really that hard to tell the consumer that it's really a 74.5GB harddrive? No. But 80GB looks better than 74.5, and people who don't know any better will pay more for the drive that says 80Gb.
Or how about when a file takes more space onthe disk than it's actual size?
Or the limitations of older motherboards to support anything beyond 127Gb? Buy a card, or a new system, hell no, SUE THEM!!!!
This is stupidity at its best.
The hard drive holds 80GB. Period. If you were to count the number of bytes that will fit on the platters you will find that it is 80,000,000,000.
The fact that the OS calculates a Kilo as " times 1024" instead of "times 1000" does not change the amount of data the hard drive will hold, it just changes the end result of the calculation.
You are getting an 80GB hard drive, not a 74.5BG one.
If it only held 74,500,000,000 bytes the OS would report it even smaller.
Like I said before... I don't care which side comes out on top, just as long as everyone will finally agree on it :)
Also, I have to agree with Kreij, MS messed everyone up with their binary byte counting.