
Apple's Seagate Hard Drive Troubles Date Back to 2009
An increasing number of Apple iMac customers are facing troubles with Seagate-made 1 TB hard drives their iMacs shipped with, since 2011. Apple responded with a free no-questions-asked hard drive replacement program for affected customers, but evidently believes some customers may be using faulty Seagate hard drives from even before 2011. The company stretched its hard drive replacement program to cover iMacs purchased between October 2009 and July 2011. "Apple has determined that certain Seagate 1TB hard drives used in 21.5-inch and 27-inch iMac systems may fail," said Apple.
The company is holding a list of iMacs by their serial numbers, which are likely to be affected by faulty hard drives. Customers who registered their iMacs have already been contacted, while others are presented with an online tool that lets you check if yours is one of those affected iMacs. Apple and its Apple Authorized Service Provider (AASP) are tasked with carrying out these free replacements. Customers will now be covered by replacement protection for three years, that's up to April 2013.
The company is holding a list of iMacs by their serial numbers, which are likely to be affected by faulty hard drives. Customers who registered their iMacs have already been contacted, while others are presented with an online tool that lets you check if yours is one of those affected iMacs. Apple and its Apple Authorized Service Provider (AASP) are tasked with carrying out these free replacements. Customers will now be covered by replacement protection for three years, that's up to April 2013.