HP Printers Try to Send Data Back to HP
Recently in a form of a blog post, software engineer called Robert Heaton, explored the installation and setup of a regular HP printer. However, during the installation process, he found out some alarming things hidden in the install software. When going through the setup process he found a headline called "Data Collection Notice & Settings" where HP states that it tries to collect and send the data you put through the printer back to HP, for purpose of improving advertisement, customer experience, etc.
The software installation began as any normal install, with a "subscribe to our printer ink replacement program" advertisement at the beginning, which is okay because its the way HP supports customers with required ink after the stock one is used up. What seemed off was, in fact, the aforementioned "Data Collection Notice & Settings" part. Here HP intentionally hides the parts which are very important when choosing what information you plan to send back. Instead of immediately being spotted, the list is hidden so a person who isn't very tech-savvy can easily skim through without noticing the little details, making the person consent with data collection. Additionally, the "feature" is turned on by default, but end users can opt in to disable it.
The software installation began as any normal install, with a "subscribe to our printer ink replacement program" advertisement at the beginning, which is okay because its the way HP supports customers with required ink after the stock one is used up. What seemed off was, in fact, the aforementioned "Data Collection Notice & Settings" part. Here HP intentionally hides the parts which are very important when choosing what information you plan to send back. Instead of immediately being spotted, the list is hidden so a person who isn't very tech-savvy can easily skim through without noticing the little details, making the person consent with data collection. Additionally, the "feature" is turned on by default, but end users can opt in to disable it.