Wednesday, January 25th 2012
XFX Discontinues Double Lifetime Warranty with New Radeon Graphics Cards
With the introduction of its Radeon HD 7970 graphics cards, XFX silently discontinued its famous "double-lifetime" product warranty policy, which made XFX graphics cards a worthy buy for overclockers. This warranty policy also added to the resale value of these cards. It allowed buyers to tamper with the supplied cooling solution (heatsink), by replacing them with their own without voiding warranty, it even gave lifetime warranty coverage to the original buyer, as well as to the person buying the product pre-used from an original buyer.
XFX told HardwareCanucks that their Double Lifetime warranty just wasn't sustainable and so they decided against offering it on HD 7900-series cards. This is what the warranty policies of XFX' HD 7900 graphics cards look like:
Source:
HardwareCanucks
XFX told HardwareCanucks that their Double Lifetime warranty just wasn't sustainable and so they decided against offering it on HD 7900-series cards. This is what the warranty policies of XFX' HD 7900 graphics cards look like:
- Cards with Double Dissipation (Double D) or whose product number ends in "R" get Lifetime warranty if registered within 30 days.
- All other cards (ex: HD 7970 Core Edition; FX797ATNFC) get 2 Year Warranty
67 Comments on XFX Discontinues Double Lifetime Warranty with New Radeon Graphics Cards
So will we!
They use to be good, in the time they sold nvidia gpu's
Interesting.
Yet weirdly, the prices still reflect the differences of warranty length (if the products were sold in the West). :laugh:
I owned A XFX 6970, bought it because of the Warranty. Man talk about A let down, the card would not OC at all, ran hot & they fan/heatsink were cheap. About A month later I bought A MSI T/F III 6950 .. (first MSI card ever) .. man the MSI 6950 would OC and Score right under the XFX 6970. ...then found out the 6950 could unlock lol ...
anyhow long story short I sold the XFX...ended up getting A MSI Ligthing A month later.
Point is, I dont think XFX have A leg to stand on with out the Lifetime Warranty.
So with Asus/MSI/Gigabyte all have 2-3 years. Without receipt, they go buy manufacture date.
People need to worry less about this, plus I doubt XFX will file for bankruptcy. its very unlikely.
In the end it will just be a matter of more research on the model to see if it has a DLT or not and if it performs as good as the reference.. Maybe they are only doing it with the 7 series unless AMD plan to release multiple PCB versions for the next series.
Just about to check if changing the cooler voids the lifetime ones or not in the US as it does in other countrys and maybe it's that in the US now too.
I guess it time to sit on the fence once again and watch..
Here's what i found and this part has not changed for the USBut this has been addedxfxforce.com/en-us/Help/Support/WarrantyInformation.aspx
how can vendors like XFX have different warranty policies depending on what part of the world you are from???
Im from EUROPE which means that I am not allowed to modify the card in any way. I cant change the cooler to a better aftermarket cooler. Im not allowed to take the stock cooler off to replace the TIM on the GPU, and im not even allowed to take the cooler off or dismantle it for cleaning purposes.
Yet in other parts of the world other XFX owners get free reign to do whatever the fuck they want with their cards. They can even possibly go as far as taking the stock cooler off and spraying all sorts of graffitti over the cards and get away with it providing the card still works and it doesnt effect the cards overall function.
what makes graphic cards that are sold out of Europe any different from the ones sold INSIDE Europe that dictates that we should be governed by different policies??
Are European Enthusiasts not as competant enough with their hardware then Enthusiasts from Mexico, Canada or the U.S???
its total bullshit.
I bet if you ask their support WHY seperate policies exist for different regions, they wouldnt be able to give you a proper answer other then its just the way it is. I will paypal anyone £20 that gets me a full on explanation telling me why despite purchasing the same graphic cards that are shipped & sold worldwide. Why Europeans are being held to ransom by vindictive, undermining warranty policies that do nothing but push the enthusiast away.
I read somewhere that XFX told a guy to send their perfectly working 6950/6970 for RMA because all he wanted to do was clean out the dust in the stock cooler....
Compressed air is GREAT but it doesnt get everything
THIS is the bullshit we Euro's have to deal with
ps I prefer bank transfer, paypal should never be considered the standard way to trade!
Next I'm going to say it's likely the cost of shipping to Europe. Really, it's no excuse as there should be a European support center, but likely the cards fly back and forth across the pond.
There was a time, like 2year back that i could change everything i wanted aslong there is no visual damage,
I had a xfx 9800gtx+ i've put a ac accelero 9800 on it,cleaned the pcb a few times also new tim
One time i cleaned it wrong and i had artifacts, i rma's the card with stock cooler and got 92euro's back, that's more than selling if it would work(~65 eu)
I dont want to touch my 6970s because if one were to go wrong, I would be around £300 (about $470) out of pocket if XFX were to refuse me RMA should either one of them go wrong.
top card runs at 90'c in furmark but hey thats perfectly ok right? /sarcasm