Monday, December 7th 2015
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ASUS Motherboards Adjudged as Having the Industry's Most Reliable
ASUS today announced that it is has been independently verified as the most-reliable motherboard brand based on analysis of return rates conducted by LDLC subsidiary Hardware.fr. According to the latest report by Hardware.fr, owners of ASUS motherboards requested to return their products in just 1.89% of cases - the lowest overall return rate in the industry. ASUS is also the only motherboard brand to achieve a reliability rate of below 2% returns, adding to the cachet - and providing reassurance for ASUS customers.
With continuously improving the product reliability, ASUS remains the lowest-return-rate brand for the whole 2015. The full Hardware.fr report and breakdown of the return rates is available here. ASUS has been the world's leading motherboard brand for over 10 consecutive years. ASUS is also the BEST motherboard brand, with products built on four core pillars - Best-selling, Easy to use, Stability and Trusted.
"We are immensely proud of the latest Hardware.fr reliability report. The achievement is a result of our dedication to perfection and tireless efforts, leading to the development of advanced such as 5X Protection II," said Joe Hsieh, ASUS Corporate Vice President and General Manager, Motherboard and Desktop System Business Unit. "We strive always to deliver the best motherboard defenses by combining the finest components, thoughtful circuit design, and exacting standards to guarantee quality and long-term durability all-round protection - resulting in exceptional motherboard reliability"
ASUS motherboards are also tested extensively for extreme reliability and safety - with total validation time amounting to over 7000 hours. Trials include temperature and humidity, burn-in, power cycling and consumption, socket insertion and thermal-shock testing, plus exposure to salt and spray tests to ensure the corrosion-resistance of materials and surface coatings, and an up to 24-hour aging test to ensure trouble-free operation every day. Every ASUS motherboard also undergoes an extensive certification program focused on providing the very best compatibility with the widest range of components and devices, giving users to have endurance in the freedom to build and upgrade without frustration.
Hardware.fr is part of LDLC, the largest seller of computer components in France. Every six months, Hardware.fr compiles LDLC's return merchandise authorization (RMA) statistics, and publishes the results - providing an independent assessment of reliability levels among the world's leading technology-hardware brands.
For this period, the RMA rates relate to models sold between October 1st, 2014 and April 1st, 2015, for returns created before October 2015. The statistic banded on brand draw on a minimum sample rate of 500 sold products, while a minimum sample rate of 100 is applied to statistics by model.
With continuously improving the product reliability, ASUS remains the lowest-return-rate brand for the whole 2015. The full Hardware.fr report and breakdown of the return rates is available here. ASUS has been the world's leading motherboard brand for over 10 consecutive years. ASUS is also the BEST motherboard brand, with products built on four core pillars - Best-selling, Easy to use, Stability and Trusted.
"We are immensely proud of the latest Hardware.fr reliability report. The achievement is a result of our dedication to perfection and tireless efforts, leading to the development of advanced such as 5X Protection II," said Joe Hsieh, ASUS Corporate Vice President and General Manager, Motherboard and Desktop System Business Unit. "We strive always to deliver the best motherboard defenses by combining the finest components, thoughtful circuit design, and exacting standards to guarantee quality and long-term durability all-round protection - resulting in exceptional motherboard reliability"
ASUS motherboards are also tested extensively for extreme reliability and safety - with total validation time amounting to over 7000 hours. Trials include temperature and humidity, burn-in, power cycling and consumption, socket insertion and thermal-shock testing, plus exposure to salt and spray tests to ensure the corrosion-resistance of materials and surface coatings, and an up to 24-hour aging test to ensure trouble-free operation every day. Every ASUS motherboard also undergoes an extensive certification program focused on providing the very best compatibility with the widest range of components and devices, giving users to have endurance in the freedom to build and upgrade without frustration.
Hardware.fr is part of LDLC, the largest seller of computer components in France. Every six months, Hardware.fr compiles LDLC's return merchandise authorization (RMA) statistics, and publishes the results - providing an independent assessment of reliability levels among the world's leading technology-hardware brands.
For this period, the RMA rates relate to models sold between October 1st, 2014 and April 1st, 2015, for returns created before October 2015. The statistic banded on brand draw on a minimum sample rate of 500 sold products, while a minimum sample rate of 100 is applied to statistics by model.
51 Comments on ASUS Motherboards Adjudged as Having the Industry's Most Reliable
What then when i (connecting external USB 3 cable) breaks pin and not because I would not know how, but due to the very poor materjal.:shadedshu: and this on the MAXIMUS V EXTREME not on som cheap board.:shadedshu:Well, and how long would you wait for another not to mention the cost, Well here are available 2. USB 3 connection and so I only cursed the empty bragging on the quality .:nutkick:
For what its worth I never bought another refurb motherboard again.
Conversely, one of the few Gigabyte motherboards I bought went defective just out of warranty (GA-P35C-DS3R). I would still consider buying a Gigabyte motherboard though,....
I only went through an RMA for one Asus motherboard and that was due to the Intel P67 chipset recall, which, the Asus P8P67 Pro used. I experienced no issues with the motherboard but opted to RMA anyway. That RMA was easy. Asus cross shipped a new updated P8P67 Pro motherboard to me and gave me a pair of really nice headphones for free too. I still have the headphones and they still work great (same for the P8P67 Pro)!
My latest motherboards are the Asus P9X79 Deluxe and X99-A. No issues so far and very happy with them.
The fact that their customers (of which I am one of them) don't have to return their MOBOs very often is a good thing indeed.
I also found FINGERPRINTS (yuck) on the Battery and on the heat-sink backplate on 2nd one. But both looked new.
Everyone here is right about ASUS support though - just horrible. I've contacted ASUS twice while owning about a dozen ASUS boards and it was brutal. One occasion resulted in a RMA and the process was unpleasant, unorganized, and really, really long (6 weeks). I'd offer a hug to anyone you hear is about to contact ASUS support.
Just invest in a proper PSU i guess.
From what I've read, ASrock and Asus are closely matched so far as quality goes, but I've heard more positive comments about Asus' UEFI. Since I'm always getting into mine (Asus X99 Deluxe and Z-170 Hero VIII) I think I'll stay with what I'm familiar with. Anyway, at my age (65) I don't want to learn new tricks.
Good quality ...ooh well lol
Besides, when you talk about differences of near or less than a percent, you can't really speak too much of 'winning' in my book. You can still be just as unlucky with any other brand. I feel this is way too much fanfare for such a marginal win and I strongly dislike the marketing text in the OP even if its just a quote...
Asus also leads the pack with the worst motherboard of the year, closely followed by Gigabyte at 8 and 7%. Thát is news worthy imo.
that's all i can say ....
regards...