Friday, July 29th 2016

NVIDIA Settles Class-Action Lawsuit Over GTX 970 Memory

by
btarunr
 Discuss (109 Comments)
NVIDIA settled in a 2015 class-action lawsuit against it, for misrepresenting the amount of memory on GeForce GTX 970 graphics cards. The company has agreed to pay every buyer of the card USD $30 (per card), and also cover the legal fees of the class, amounting to $1.3 million. The company, however, did not specify how much money it has set aside for the payout, and whether it will compensate only those buyers who constitute the class (i.e. buyers in the U.S., since that's as far as the court's jurisdiction can reach), or the thousands of GTX 970 buyers worldwide.

"The settlement is fair and reasonable and falls within the range of possible approval," attorneys for the proposed Class said in the filing. "It is the product of extended arms-length negotiations between experienced attorneys familiar with the legal and factual issues of this case and all settlement class members are treated fairly under the terms of the settlement." The class alleged that NVIDIA falsified the amount of memory a GeForce GTX 970 GPU can really use, when an investigation found that it could only address 3.5 GB of it properly. NVIDIA CEO Jen-Hsun Huang apologized to buyers about the issue and promised that it would never happen again.
Source: TopClassActions

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109 Comments on NVIDIA Settles Class-Action Lawsuit Over GTX 970 Memory

#76
CounterZeus
nem..off topic
Maxwell already in Legacy Mode, and less than one year to paxwell also to be part of legacy drivers. roflmao

It's called 'previous generation products' and not legacy..must be typo they fixed. Legacy is what they use for drivers.
Posted on Reply
#77
ASOT
I want my money back ...NVIDIA!

After 7300GT this is my second nvidia gpu,somehow i'l regret it :(
Posted on Reply
#78
Assimilator
9700 ProThey should release a bios which disables the slow memory and thus the card would be a true 3.5GBB/224bit card.
Then all the AMD fanboys would cry even harder and there would be another class-action suit.
Posted on Reply
#79
rtwjunkie
PC Gaming Enthusiast
9700 ProThey should release a bios which disables the slow memory and thus the card would be a true 3.5GBB/224bit card.
Why would they want to do that? That 500MB is still faster than system RAM, which is where your proposal would send the visuals to.
Posted on Reply
#80
bug
XzibitNvidia feeds the info to the tech site through the reviewers guide. Its not that the tech sites got it wrong, it's that they were handed wrong information from the beginning from Nvidia.



EDIT: Made it bigger so rtwjunkie can see it.
Where's the wrong info? There are 64 ROPs usable on each card.
Posted on Reply
#81
GhostRyder
Fact of the matter is they resolved it in a decent way. A way that can make consumers happy and at least settles the fact and admits they were wrong. $30 is a pretty decent amount when you consider the price of the card at launch to now so its a good ending to this whole fiasco. Hopefully we won't see this again, as already with the 1070 (Least I have not heard anything about that) we see its not like that.
AssimilatorNothing can change the fact that the GTX 970 was the price/performance king of the last generation of cards.
Uhh, no it wasn't... Even if your referencing just from Nvidia's side it was not the best price to performance. It was good, not the best.
nem..off topic
Maxwell already in Legacy Mode, and less than one year to paxwell also to be part of legacy drivers. roflmao

Yea so??? They are in Legacy status because they are the previous generation which also means hardware is slowing down production.
xkm1948I feel so happy i was not nagged into buying a 970 last year. Forum members here at TPU were telling me 970 was THE best option for my X99 build. Soo glad i never went down that route.
Its funny, because many of the people on here that owned them and were heavily adamant about them being the greatest thing as sliced bread now own a different card from the same generation (From a slight next step up to 2 steps). Still it was a decent card, just not as great as it was being preached by many in my book.
Posted on Reply
#82
Fx
bugSecond, you didn't buy the car for each cylinder's individual performance, but for the overall performance.
You give a good example but a false assumption of how some people feel. Some people prefer to feel as though they have purchased a card/engine that was designed with uniform performance per operating unit.

One man could brag to another that he has the latest 8 cylinder engine truck from [insert manufacturer] that was just released and his coworker could quip that it isn't anything but a glorified 6 cylinder and ask him if he was looking at Toyota Prii that day.
Posted on Reply
#83
rtwjunkie
PC Gaming Enthusiast
bugWhere's the wrong info? There are 64 ROPs usable on each card.
Are you reading same as I am? It was 64 reported, and turned out to be 56 actual.
Posted on Reply
#84
bug
rtwjunkieAre you reading same as I am? It was 64 reported, and turned out to be 56 actual.
Nope, there are 64 ROPs in total. The 1070 is missing a GPC, thus it can only put 48 ROPs to work at the same time, but there are 64 ROPs in there and they're all enabled.
And again, as Anandtech notices, the 1070 is not 25% slower in games, meaning ROPs are not the bottleneck anyway, so the difference hardly matters.
And if you look up the product, Nvidia does not actually advertise any ROP count: www.geforce.com/hardware/10series/geforce-gtx-1070
Posted on Reply
#85
rtwjunkie
PC Gaming Enthusiast
bugNope, there are 64 ROPs in total. The 1070 is missing a GPC, thus it can only put 48 ROPs to work at the same time, but there are 64 ROPs in there and they're all enabled.
And again, as Anandtech notices, the 1070 is not 25% slower in games, meaning ROPs are not the bottleneck anyway, so the difference hardly matters.
And if you look up the product, Nvidia does not actually advertise any ROP count: www.geforce.com/hardware/10series/geforce-gtx-1070
Ahhhh, we have a disconnect. :) Those slides you commented on were for the 970, which is what I'm talking about, since that is the topic of this news article.
Posted on Reply
#86
bug
rtwjunkieAhhhh, we have a disconnect. :) Those slides you commented on were for the 970, which is what I'm talking about, since that is the topic of this news article.
Oh yes. Because they say 64 and 56, not 64 and 48 as they would for the 1070.
What can I say, I wish they were more thorough, but knowing how many layers of PR (aka BS) these have to go through... Maybe now that they've seen (twice in a row) that they're only giving ammo to haters, they'll get their act together. Though I still prefer solid products with messed up specs than the other way around ;)
Posted on Reply
#87
$ReaPeR$
GhostRyderFact of the matter is they resolved it in a decent way. A way that can make consumers happy and at least settles the fact and admits they were wrong. $30 is a pretty decent amount when you consider the price of the card at launch to now so its a good ending to this whole fiasco. Hopefully we won't see this again, as already with the 1070 (Least I have not heard anything about that) we see its not like that.
Uhh, no it wasn't... Even if your referencing just from Nvidia's side it was not the best price to performance. It was good, not the best.


Yea so??? They are in Legacy status because they are the previous generation which also means hardware is slowing down production.


Its funny, because many of the people on here that owned them and were heavily adamant about them being the greatest thing as sliced bread now own a different card from the same generation (From a slight next step up to 2 steps). Still it was a decent card, just not as great as it was being preached by many in my book.
its natural to defend your choice, because the opposite would mean admitting that you were wrong. the fact of the matter with the 970 was that it wasnt the best it could be, if that card was the best it could be the 980 would be irrelevant. that card was artificially gimped to fill a market segment. it wasnt a bad card, it just wasnt the best it could have been.
Posted on Reply
#88
Frick
Fishfaced Nincompoop
Can you cash in on this if you buy a GTX970 today? That would be neat.
Posted on Reply
#89
BUCK NASTY
4P Enthusiust
Looks like got a $180.00 payday coming up soon.:clap:
Posted on Reply
#90
speedpc
Hey TPU, (Sorry if this was asked already :) Just curious if anybody else got emails about this class Action lawsuit settlement stating other cards?
I received some emails.
We have been informed about a class action lawsuit settlement with NVIDIA regarding the GTX 970 graphics card. Newegg is currently awaiting details about the settlement claims process (instructions, website). Once we have this important information, we will send you a follow-up email with the specifics on how you can submit your claim.
Then I got these also:
We have been informed about a class action lawsuit settlement with NVIDIA regarding the GTX 980 graphics card. Newegg is currently awaiting details about the settlement claims process (instructions, website). Once we have this important information, we will send you a follow-up email with the specifics on how you can submit your claim.

I called Customer Service and they said they where informed that I might affect other cards not just the GTX970's. Just curious Thx TPU
Posted on Reply
#91
$ReaPeR$
BUCK NASTYLooks like got a $180.00 payday coming up soon.:clap:
holy crap dude!!!!!! you have 6 of them?!!!!!!! do you have a private lan or something?! (that would be awesome btw)
Posted on Reply
#93
EarthDog
ASOTI want my money back ...NVIDIA!

After 7300GT this is my second nvidia gpu,somehow i'l regret it :(
That avatar... LOL
$ReaPeR$holy crap dude!!!!!! you have 6 of them?!!!!!!! do you have a private lan or something?! (that would be awesome btw)
He, quite obviously, folds. ;)
Posted on Reply
#94
Vayra86
dont whant to set it"'its just next gen phisx,coughcg ,phisical lie,cough tesselation factors of whatever when it was a workaround a proble milkd for 1up-ing fanboy an potential fanboys and to look better in reviews ,some tech one might as from crippeld harvested chip.
Somebody set us up the bomb!

And all your base are belong to us, too!

Bonus points if you get the reference.
Posted on Reply
#96
bug
Vayra86Somebody set us up the bomb!

And all your base are belong to us, too!

Bonus points if you get the reference.
One does not have to get the reference. These days one can google it: en.wikipedia.org/wiki/All_your_base_are_belong_to_us
Never thought I'd live to see the day a (botched) translation get its own wiki page though.
Posted on Reply
#99
alexsubri
I should be getting $60 back and 2 AAA games :D
Posted on Reply
#100
EarthDog
ASOT@EarthDog :))))

Is from gym,u don't like it ? :D
Great job. No place on a tech forum though... ick. You aren't impressing the other 99.99% of sausage that roam the forum. LOL!
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