Wednesday, May 10th 2017
Gigabyte is Recalling Its Aero 15 Gaming Laptops (Update: False Alarm)
Update: Apparently, there was a miscommunication between Gigabyte and user Treebsquire's Aero 15 seller, Scan. The nature of this miscommunication - and how this would lead to a report on battery issues - is still up in the air, but it would seem that Gigabyte isn't recalling their Aero 15 laptops after all, so rest easy if you have one of these.
Gigabyte has recently launched the Aero 15, a gaming laptop which really does bring some value to the wording "Aero" through some interesting aesthetics and an amazing thickness (1.9 cm) for the hardware under the hood: packed inside the AERO 15 is the latest 7th gen Intel Core i7-7700HQ, NVIDIA's GeForce GTX 1060 GDDR5 6GB graphics, DDR4 ram, as well as a PCIe M.2 SSD (through different configurations.)
It's apparently a good product, having received some respectable reviews, and its 94Wh battery was being touted as a distinguishing feature, as being up to 2x larger than average battery sizes for laptops, which was able to power the laptop through 10 hours of Mobilemark's 2014 Productivity Mode. However, it would seem that this battery is capable of bringing problems to the user, and potentially put their safety at risk. Just one week after release, Gigabyte is recalling their Aero 15 laptops. A user on Reddit brought the issue to the community, saying that a Gigabyte rep he contacted informed him the Aero 15's have a battery fault.With Samsung's Note 7 debacle still on everyone's minds (even if now it needs to be pulled from them old memory drawers), Gigabyte is taking no chances, and are recalling their laptops before any PR disaster can happen. The user said Gigabyte assured him new, replacement laptops should be sent out soon, but the company was (perhaps understandably) scant with details on what is actually wrong with the batteries. So now, you know: if you own an Aero 15 and haven't been contacted by Gigabyte, make sure to contact their customer support and inquire whether you need your Aero 15 to be replaced - this could be a problem with some batches of the laptop, and not with all production models. But it's better to be safe than sorry. An argument can be made as to properly QA testing parts (especially batteries) before releasing products to the consumers, but there are so many variables in every one consumer electronics that some are bound (almost guaranteed, in fact) to slip through the cracks. However, it's commendable to see Gigabyte taking no time in replacing the laptops as soon as possible (which is naturally in their best interest.)
Source:
Reddit @ user Treebsquire
Gigabyte has recently launched the Aero 15, a gaming laptop which really does bring some value to the wording "Aero" through some interesting aesthetics and an amazing thickness (1.9 cm) for the hardware under the hood: packed inside the AERO 15 is the latest 7th gen Intel Core i7-7700HQ, NVIDIA's GeForce GTX 1060 GDDR5 6GB graphics, DDR4 ram, as well as a PCIe M.2 SSD (through different configurations.)
It's apparently a good product, having received some respectable reviews, and its 94Wh battery was being touted as a distinguishing feature, as being up to 2x larger than average battery sizes for laptops, which was able to power the laptop through 10 hours of Mobilemark's 2014 Productivity Mode. However, it would seem that this battery is capable of bringing problems to the user, and potentially put their safety at risk. Just one week after release, Gigabyte is recalling their Aero 15 laptops. A user on Reddit brought the issue to the community, saying that a Gigabyte rep he contacted informed him the Aero 15's have a battery fault.With Samsung's Note 7 debacle still on everyone's minds (even if now it needs to be pulled from them old memory drawers), Gigabyte is taking no chances, and are recalling their laptops before any PR disaster can happen. The user said Gigabyte assured him new, replacement laptops should be sent out soon, but the company was (perhaps understandably) scant with details on what is actually wrong with the batteries. So now, you know: if you own an Aero 15 and haven't been contacted by Gigabyte, make sure to contact their customer support and inquire whether you need your Aero 15 to be replaced - this could be a problem with some batches of the laptop, and not with all production models. But it's better to be safe than sorry. An argument can be made as to properly QA testing parts (especially batteries) before releasing products to the consumers, but there are so many variables in every one consumer electronics that some are bound (almost guaranteed, in fact) to slip through the cracks. However, it's commendable to see Gigabyte taking no time in replacing the laptops as soon as possible (which is naturally in their best interest.)
12 Comments on Gigabyte is Recalling Its Aero 15 Gaming Laptops (Update: False Alarm)
Builds that thin >>>> would if they had a removable battery>>> would flex to much bringing on their own warranty problems
such as cracking case's / Screens ect
So they make it non removable and Glued into place ( to aid Rigidity as such as it is ).
It Also Restrict the Ability of 3rd party Repairer's to ""Service "" them
Sanity, you mean. Imagine having such an expensive laptop catch fire on you. You will go nuts.
Any test/explanation of TB3 function will be usefull for me /still considering Alienware 13 R3/.
Thank you
P.S: its hard to get any online shop in middle Europe selling new Aero 15